Raymour & Flanigan - Reading Reviews 

151
TrustScore 4.5 out of 5

4.5

629 Snyder Road, 19605 Reading, PA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

First of all , I had to wait 2 weeks before you to come out to just for you to look at the sofa.. Then you didn’t even fix the problem and then you said you would call me to schedule a appointment.. N... See more

Rated 5 out of 5 stars

Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop... See more

Company replied

Rated 5 out of 5 stars

Sales consultant Gabe was very professional & helpful. He seemed to know exactly what I was looking for. Delivery has been scheduled for 4 days after purchase, which is hardly ever the case at other f... See more

Company replied

Rated 5 out of 5 stars

When our recliner broke we thought it was going to be nothing but a giant headache to go through the reselect process. We were absolutely wrong! Andy and his team were absolutely wonderful and within... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 629 Snyder Road, 19605, Reading, PA, United States

  • 6109265866

4.5

Excellent

TrustScore 4.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(151)

3,927 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable salesperson

Knowledgeable salesperson. He answered all our questions. Was very polite and courteous.

February 4, 2024
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you so much for your review, Barbara! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Your sales rep Gabriell was wonderful

Your sales rep Gabriell was wonderful. He went over and above to make sure that we had the right fit in a bed for me. Highly recommend. Thank you.

October 13, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you so much for your review, Mary! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We had already looked online but were impressed with the sales person

We had already looked online and narrowed down our choices when we came in. I just wanted to try out the recliner and make sure it was the right height and depth for me as a lot of furniture isn't. The sales person knew exactly where the recliner was and took us right to it. She answered all of my questions easily, and clarified that the service plan included the electrical and mechanical components. She even knew where the chair was manufactured and confirmed that the delivery people would set it up. Delivery will be Saturday and we purchased it on Wednesday, so that is pretty quickly.

I confirmed the chair was both usable and comfortable for me, and tried out all the functions. Then we completed the transaction quickly and without difficulty even though we were using a 3rd party (Affirm) to finance the purchase.

October 11, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Jerry Corliss! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Linda Friedrich! Thank you for your kind words, we are pleased to know that our sales associate was so helpful! We hope you're enjoying your new furniture. Thank you!

Rated 4 out of 5 stars

Great selection of furniture

Great selection of furniture, knowledgeable sales person, not pushy, ensured we were shown all items that we might be interested in, friendly, relaxed atmosphere.

September 21, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you so much, Theresa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The salesman was great

The salesman was great, but I thought I was getting 30%off everything I bought. Love my furniture I bought!

August 22, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Carol Reed! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We're happy to hear you are enjoying your furniture!

Rated 5 out of 5 stars

Very helpful

Very helpful, pleasant. A pleasure doing business.

August 17, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello David Hamm! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Easy and kind staff

August 9, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Amy, Thanks for sharing this positive rating. We hope you’re enjoying your new furniture

Rated 5 out of 5 stars

The sales person was very nice and…

The sales person was very nice and helpful, he got is in and out at a decent time, a very pleasant person

July 19, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Karl. Thank you for your excellent review! We're happy to hear your sales person was helpful and efficient!! Enjoy your new furniture.

Rated 4 out of 5 stars

Helpful knowledge

Saiesperson very knowledgeable about product, warranty, stock & current sales offers

July 2, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you so much, Krista, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We were very pleased with our treatment…

We were very pleased with our treatment there. Dawn Leibold was very helpful showing us and helping us make a decision on the mattress & everything else we purchased. Everyone who helped us finalize our sale were also great.

June 25, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you so much for your kind review, Ronald! It's great to hear that your sales person, Dawn, did an exceptional job!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesman helpful

Salesman understood what I was looking for.

June 20, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you for your review, Mark! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

Salesman was nice

Salesman was nice. Gabriel was patient and helped me pick out what I wanted with no pressure. Store has a large inventory. Overall good experience!

May 29, 2023
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Thank you Peggy for your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again.

Rated 5 out of 5 stars

Exceptional Service

We were shopping for a bed for my parents. Our salesperson, Jason Weirich, was incredible. He was kind and patient (4 of us shopping at once) and so knowledgeable.
Delivery is scheduled for this week. We are thrilled!

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Unlike the last visit was very pleased…

Unlike the last visit was very pleased the only reason we came into the store was to buy pillows for our bed brought pillows 3 yrs ago loved them so we was only there to replace. With the experience with this sale associate will be buying a sleeper sofa for the spare room thanks again for making our shopping experience great even if it was for only two pillows

March 10, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look