I haven’t been in your store in well over a year. Why the survey now? I have however been waiting for two cushions since requesting replacement last February. We also had a “to-do” with a lift chai... See more
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See what reviewers are saying
Annamarie was extremely helpful and she was very patient. She didn’t pressure me in anyway to make a decision.
We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and... See more
Company replied
Another perfect purchase at Raymour & Flanigan in Rockaway thanks to the EXCELLENT sales & planning help from Annmarie Bakovic! She took her time and applied her expertise in designing a new dining ro... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
301 Mt. Hope Ave, Suite 002, 7866, Rockaway, NJ, United States
- 9733430940
4.4
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Amazing and very helpful!!
August 15, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Matt,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service amazing and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Moe is the best.
July 31, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Matt,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with Moe. We strive to provide excellent service and it's wonderful to know that Moe made your visit memorable. If there's anything else we can assist you with or if you have any future needs, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The welcoming
The welcoming! The service and the opportunity to get the furniture at home like someone at the emergency room. You take care first and get the money after. This is a really good way to enjoy your clients.
Thank you ! I appreciate that .
July 26, 2025
Reply from Raymour & Flanigan - Rockaway
Dear Marie Mandie Jean Pierre,
Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and appreciated the service you received. It's our goal to ensure that our customers have a seamless and enjoyable experience, and we're glad to know we succeeded in your case. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Rockaway
Hello Bob,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found it easy to locate what you were looking for. Providing a seamless shopping experience is one of our top priorities, and your feedback reassures us that we're on the right track. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Rockaway
Hello Beth,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Brad was able to assist you in a helpful and comfortable manner. Providing excellent customer service is our top priority, and it's wonderful to know that Brad made your visit a positive one. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Very good experience
Nev was so patient and understanding. Did her best to find the right mattress for us and went above and beyond to answer all questions we had concerning our account. Wonderful experience.
June 24, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Denise,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Nev was able to assist you with patience and understanding, and that she went above and beyond to help you find the perfect mattress. Your satisfaction is our top priority, and it's great to know that we met your expectations. We truly appreciate your kind words and your 5-star rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Clarion Platform Bed Purchase.
Saleswoman very friendly and helpful. The only thing I was surprised and disappointed about was that I was charged double delivery charge because of the board that goes with the bed. It's just a board, not another piece of large furniture! I really think that I should have to pay the one delivery charge of $84, which still isn't cheap. I thought delivery was delivery and not based on number of items. Never heard of that?
June 24, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Joyce,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our saleswoman and found her friendly and helpful.
We apologize for any confusion or disappointment regarding the delivery charges. We understand how important it is for our customers to feel that they are receiving fair and transparent service. Your feedback is invaluable, and we will certainly review our delivery policies to ensure clarity and fairness.
If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and hope to serve you again in the future.
Best regards,
The Raymour & Flanigan Team
Leo was very knowledgable
Leo was very knowledgable. He patiently answered our many questions. We are happy with our final choice.
May 30, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Pat,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Leo was able to assist you with his knowledge and patience. It's wonderful to know that you're happy with your final choice. We truly appreciate your 5-star rating and your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Rockaway
Hello Mitchell,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our team and found them to be knowledgeable. At Raymour & Flanigan, we strive to provide our guests with the best service possible, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Rockaway
Hello Linda,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you knew exactly what you wanted and that our team was able to assist you quickly. It's wonderful to know that you found the buying process easy. Your satisfaction is our top priority, and your feedback is greatly appreciated.
We hope you enjoy your new furniture, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
staff was very helpful
May 18, 2025
Reply from Raymour & Flanigan - Rockaway
Hello John,
Thank you for your feedback! We're glad our staff was helpful during your visit. Your 5-star rating is appreciated.
If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again.
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Rockaway
Hello Virgen Martinez,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the ordering process easy and that your order arrived sooner than expected. Providing our customers with a seamless shopping experience is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Annamarie and Ken from the Rockaway
Annamarie from the Rockaway, NJ location was great. I met with her a bunch of times and she also texted me about details. In short, she was helpful when i needed it and wasn't pushy. It was a great sales experience. Ken also helped me 1 day pick out mattresses and he was informative and i bought 2 so he must have been good
April 25, 2025
Reply from Raymour & Flanigan - Rockaway
Hello John,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Annamarie and Ken provided you with such excellent service at our Rockaway, NJ location. It's wonderful to know that Annamarie was able to assist you without being pushy and that Ken's expertise helped you find the perfect mattresses. We strive to offer a great shopping experience, and your feedback assures us that we're on the right track. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Leo made it so easy to find what we…
Leo made it so easy to find what we were looking for!
February 22, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Mindy,
Thank you so much for your wonderful review! We're thrilled to hear that Leo was able to make your shopping experience easy and enjoyable. Providing excellent service is our top priority, and it's great to know that Leo delivered on that promise. We hope you love your new furniture and look forward to seeing you again at Raymour & Flanigan in Rockaway.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Rockaway
Hello Norberta,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was friendly and helpful during your visit. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
The store was clean and organized
The store was clean and organized. Our salesperson was knowledgeable and friendly.
February 11, 2025
Reply from Raymour & Flanigan - Rockaway
Hello Patricia,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our store clean and organized, and that our salesperson was able to assist you with knowledge and friendliness. Providing excellent service is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!
Best regards,
The Raymour & Flanigan Team
Exorbitant Delivery Cost
As a 20 year customer, we bought a leather recliner which we love. The salesman was fine, but the delivery of $170 was absolutely ridiculous. When expressing this to the salesman, he responded that he was unable to reduce the delivery costs. Our home is a five mile trip from the warehouse. ...oh yeah, plus tip!
September 14, 2024
Unprompted review
Reply from Raymour & Flanigan - Rockaway
Hi Patricia,
Thank you for being a loyal customer for the past 20 years and for sharing your feedback with us. We're delighted to hear that you love your new leather recliner and that your experience with our salesman was positive.
We understand your concerns regarding the delivery fee and appreciate you bringing this to our attention. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services.
Thank you again for your continued support and for choosing Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Great experience!!!
We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and not at all pushy! Which made this experience much easier. We appreciate all her hard work and help, as well as getting a great couch. Thank You!
November 30, 2024
Reply from Raymour & Flanigan - Rockaway
Dear LM,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had a positive shopping experience and that our sales associate was able to assist you effectively without being pushy. It's great to know that you found the perfect couch and side table. Your kind words and appreciation mean a lot to us. We hope you enjoy your new furniture for many years to come!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Juhy was great
Juhy was great! Kept in touch by text to let us know about the particular furniture set we wanted
November 30, 2024
Reply from Raymour & Flanigan - Rockaway
Hi Alan,
Thank you so much for your wonderful review! We're thrilled to hear that Juhy provided excellent service and kept you informed about the furniture set you were interested in. We appreciate your feedback and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The staff was veary helpful espec
The staff was very helpful especially our sales person Brad. He was helpful and at the same time did not hound my husband and I. He gave us the time to look around on our own and make a decision on our purchase.
November 10, 2024
Reply from Raymour & Flanigan - Rockaway
Hi Kathleen,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience at our store. It's great to know that Brad was able to assist you without making you feel pressured. We strive to provide a comfortable and supportive shopping environment, and your feedback reassures us that we're on the right track. Enjoy your new furniture, and we hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
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