We went to your store at Dickson city to look at a couch and recliner, but we ended up buying another one due to the nice selection. when we were ready to buy, TerryMoore was very helpful, answering... See more
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Many problem with the order including a ripped mattress… reply I got from them… Your situation is now considered an escalated situation. At this point all communications have to go through a member... See more
Company replied
Great, no pressure to buy, experience at the Raymour & Flanigan Outlet in Dickson City, PA. Zaire ensured we were able to pick up our items from the closest warehouse near our home since we were on... See more
Company replied
We had a great experience! We told them what our budget was, and they helped us find the perfect items for our home while staying within that budget and never trying to get us to go any higher on pric... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
955 Viewmont Dr, 18519, Dickson City, PA, United States
- 5709554160
4.7
Excellent
294 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easily done online and quick delivery
March 28, 2025
Reply from Raymour & Flanigan - Scranton Outlet
Hello Paula,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our online process easy and that your delivery was quick. Providing a seamless shopping experience is a top priority for us, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
The salesperson was very knowledgeable and professional …
The salesperson was very knowledgeable and patient with me. She was very professional and didn’t rush or pressure me will browsing and making a decision.
March 21, 2025
Reply from Raymour & Flanigan - Scranton Outlet
Dear Charlene Sawyer,
Thank you for taking the time to share your experience with us. We are delighted to hear that our salesperson was able to assist you with knowledge and patience, ensuring you felt comfortable and unpressured during your visit. Your feedback is incredibly valuable to us, and we are thrilled to know that our team provided you with a professional experience.
Thank you once again for your kind words and for choosing Raymour & Flanigan. We look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
The sales consultant and manager were…
The sales consultant and manager were extremely helpful explained everything in detail
March 12, 2025
Reply from Raymour & Flanigan - Scranton Outlet
Hello Geo Was,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales consultant and manager were able to assist you effectively and provide detailed explanations. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.
Best regards,
The Raymour & Flanigan Team
Erika was wonderful assisting us in our…
Erika was wonderful assisting us in our reselect
March 2, 2025
Reply from Raymour & Flanigan - Scranton Outlet
Hi Kelly,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Erika was able to assist you wonderfully with your reselect. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sales rep Julianna
Sales rep Julianna, check out guy made the experience great & follow up calls and emails were efficient, easy to follow, and timely
March 2, 2025
Reply from Raymour & Flanigan - Scranton Outlet
Dear Curt,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Julianna and our checkout team made your visit enjoyable. It's wonderful to know that our follow-up calls and emails met your expectations in terms of efficiency and clarity.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If there's anything else we can do for you, please don't hesitate to reach out.
We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Staff very helpful
Staff from the front door, salesman and cashier all attentive and helpful.
February 2, 2025
Mark is always great to work with
January 29, 2025
Reply from Raymour & Flanigan - Scranton Outlet
Hello Disney4life,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mark has consistently provided you with great service. Our team strives to ensure every customer has a positive experience, and it's wonderful to know that Mark has made such a positive impression. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The associates were knowable and…
The associates were knowable and helpful but not pushy. Would definitely purchase from them again
December 31, 2024
Reply from Raymour & Flanigan - Scranton Outlet
Hello Robert Wargo,
Thank you so much for your wonderful review! We're thrilled to hear that you found our associates knowledgeable and helpful without being pushy. It's fantastic to know that you would consider purchasing from us again. We strive to provide the best service and quality furniture to all our customers.
If you ever need anything else or have any questions, feel free to visit us at our Scranton Outlet located at 955 Viewmont Dr, Scranton, PA. You can also reach us at +15709554160. We look forward to welcoming you back soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Friendly associate, wasn't pushy, let us explore the store. Gave us details we weren't aware of
Friendly associate, great prices , decent value. Wonderful protection coverage
December 28, 2024
Reply from Raymour & Flanigan - Scranton Outlet
Hi Alice,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received outstanding, professional, and friendly service. Our team works hard to ensure every customer feels valued and appreciated, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Gene is absolutely amazing
Gene is absolutely amazing! He has assisted with several purchases and is ALWAYS extremely helpful, friendly and professional. He goes above and beyond when it comes to customer service. I highly recommend seeing Gene in the Scranton outlet store for your next furniture purchase!
December 11, 2024
Unprompted review
Reply from Raymour & Flanigan - Scranton Outlet
Dear Susan Kosch,
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear about your positive experiences with Gene at our Scranton outlet store. It's fantastic to know that he has consistently provided you with helpful, friendly, and professional service. We are proud to have team members like Gene who go above and beyond to ensure our customers have the best experience possible. Your recommendation means a lot to us, and we look forward to assisting you with any future furniture needs. Thank you once again for your kind words!
Best regards,
Ashley F.
Raymour & Flanigan Team 888-729-6687
Our salesman Mr C
Our salesman Mr. C was very helpful in choosing our new lift chair. He did everything he could to make it happen.
December 7, 2024
Unprompted review
Reply from Raymour & Flanigan - Scranton Outlet
Dear Eileen,
Thank you so much for sharing your positive experience with us! We're delighted to hear that Mr. C was able to assist you in finding the perfect lift chair. It's wonderful to know that he went above and beyond to ensure you were satisfied with your purchase. We hope you enjoy your new chair and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Mr C our salesman was great
Mr C our salesman was great. He didn't push us to buy something we didn't want. We will definitely be back...
November 14, 2024
Reply from Raymour & Flanigan - Scranton Outlet
Hi Greg,
Thank you so much for sharing your experience with us! We're thrilled to hear that Mr. C provided you with excellent service and made your visit enjoyable. It's wonderful to know that you felt no pressure during your shopping experience. We look forward to welcoming you back soon!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Scranton Outlet
Hi Jane,
Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience working with Z. We strive to provide excellent service, and it's great to know that Z made your visit enjoyable. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Great in-person experience
Great, no pressure to buy, experience at the Raymour & Flanigan Outlet in Dickson City, PA. Zaire ensured we were able to pick up our items from the closest warehouse near our home since we were on vacation when we unexpectedly decided to buy furniture.
Pick up was quick and easy at the Christiana, DE location. The 6-piece dining set was easy to assemble and looks great in our eat-in kitchen.
October 12, 2024
Reply from Raymour & Flanigan - Scranton Outlet
Hi Shawn,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Zaire provided you with a no-pressure shopping experience and that the pick-up process was smooth and convenient for you. It's wonderful to know that your 6-piece dining set was easy to assemble and looks great in your kitchen. We hope you enjoy many meals and moments around your new dining set. If you ever need anything else, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Gene Starr
Gene Starr - store manager made our visit and purchase seamless. He was very helpful & courteous & wanted us to be satisfied w/our purchase process… and we were.
October 13, 2024
Reply from Raymour & Flanigan - Scranton Outlet
Thank you so much, Marie, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Somer Barkawi and Mark Cheeseman were a…
Somer Barkawi and Mark Cheeseman were a pleasure to work with. We went into the store knowing exactly what we were looking for and they were able to direct me to options that allowed us to select the perfect solution. They were very helpful and had extensive knowledge of Raymour and Flanigan's products and options. I would highly recommend them to my family and friends.
September 17, 2024
Reply from Raymour & Flanigan - Scranton Outlet
Hello Louis Taiariol Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
We loved Gene— he was super helpful and…
We loved Gene— he was super helpful and personal with our experience. He’s a funny one, too! Olivia was sweet, too! Thanks for the experience!
September 3, 2024
Unprompted review
Reply from Raymour & Flanigan - Scranton Outlet
Hi Lauren,
Thank you so much for your wonderful review! We're thrilled to hear that Gene and Olivia made your experience enjoyable and memorable. It's great to know that their helpfulness and personal touch left such a positive impression. We look forward to welcoming you back to our store in the future!
Best regards,
The Raymour & Flanigan Team
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