Raymour & Flanigan - Scranton Outlet Reviews 

294
TrustScore 4.5 out of 5

4.7

955 Viewmont Dr, 18519 Dickson City, PA, US


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Rated 5 out of 5 stars

We went to your store at Dickson city to look at a couch and recliner, but we ended up buying another one due to the nice selection. when we were ready to buy, TerryMoore was very helpful, answering... See more

Rated 1 out of 5 stars

Many problem with the order including a ripped mattress… reply I got from them… Your situation is now considered an escalated situation. At this point all communications have to go through a member... See more

Company replied

Rated 5 out of 5 stars

Great, no pressure to buy, experience at the Raymour & Flanigan Outlet in Dickson City, PA. Zaire ensured we were able to pick up our items from the closest warehouse near our home since we were on... See more

Company replied

Rated 5 out of 5 stars

We had a great experience! We told them what our budget was, and they helped us find the perfect items for our home while staying within that budget and never trying to get us to go any higher on pric... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 955 Viewmont Dr, 18519, Dickson City, PA, United States

  • 5709554160

4.7

Excellent

TrustScore 4.5 out of 5

294 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(294)

4,121 reviews in the last 12 months

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Rated 5 out of 5 stars
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Hi Edward,

Thank you so much for your wonderful review! We're thrilled to hear that you had the best experience with us. We'll be sure to pass along your kind words to Z. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Zaire Blackwell made our furniture…

Zaire Blackwell made our furniture buying experience a pleasure. A real class act and we had fun too. He was very knowledgable and helped us clarify our best options.

July 21, 2024
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Dear Ken,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Zaire Blackwell made your furniture buying experience enjoyable and fun. It's wonderful to know that his knowledge and assistance helped you find the best options for your needs. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Awesome Experience!

My wife and I had the pleasure of working with "Mr. C" during our visit to the Dickson City "outlet". He was not only very knowledgeable, but courteous and friendly! He listened to our needs, made some suggestions, and quickly wrote up our order. This was definitely one of the easiest and nicest furniture shopping experiences I have ever had!

July 4, 2024
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Thank you so much, Lee, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

great sales associate…


great sales associate was instrumental in facilitating my purchase. She was very helpful and insightful as to make my choice easier than I anticipated

July 4, 2024
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Hello Jack Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Excellent Help

Mark did a great job explaining our options for mattresses and took the time to let us try out the mattresses we were interested in. We believe we got a great mattress and a great deal.

May 7, 2024
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Hello MTB! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Erica Sowers went above and beyond…

Erica Sowers went above and beyond helping us pick out all of our furniture to our area rugs, etc. She was super friendly and extremely helpful. She made it an easy and pleasant experience.

May 1, 2024
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Reply from Raymour & Flanigan - Scranton Outlet

Hello Robert Champagne We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

No Pressure

No Pressure, helpful when needed.

March 22, 2024
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Thank you so much, Janet, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

You have a great selection

You have a great selection. Your staff was very helpful. He also gave us some time to ourselves, so we didn't feel pressured. We will be back in the future. And we would recommend others to your store.

March 26, 2024
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Reply from Raymour & Flanigan - Scranton Outlet

Hello Debra D'amico Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Knowledgeable and helpful sales consultant

My sales consultant, John Rothstein by far made my experience with Raymour & Flanigan not only enjoyable but successful! His knowledge of inventory coupled with a respect and understanding of what I was looking for allowed me to walk out with exactly what I needed, a new sofa and recliner.

March 22, 2024
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Reply from Raymour & Flanigan - Scranton Outlet

Thank you so much for your review, Juneann! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Helpful

Mr. C saw us and was the first one to welcome us in to the store. And starting helping us for what we looking for. We found the perfect set.

February 18, 2024
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Reply from Raymour & Flanigan - Scranton Outlet

Hello Susan James! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

The knowledge and nice

The knowledge and workers. The were so nice and helpful.

February 4, 2024
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Reply from Raymour & Flanigan - Scranton Outlet

Hello MAK! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

We walked in to look for a sectional…

We walked in to look for a sectional sofa. Fortunately we were immediately greeted by Franco Calderon. His knowledge and willingness to help us customize a sectional was excellent! The delivery guys were great. Everything about our purchase was excellent and we are in love with our new sectional sofa!

January 13, 2024
Unprompted review
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Hello Deb Mendelsohn! Thank you for your feedback. We're glad you enjoyed shopping with us! We're happy to hear you're enjoying your new furniture!

Rated 5 out of 5 stars

I simply can’t say enough about my…

I simply can’t say enough about my experience with Zaire “Z” and the entire staff at Raymour and Flannigan outlet. From the moment I entered the store this young gentleman made my shopping experience a pleasure and went above and beyond to insure that my every shopping need was fulfilled without pressure but with sheer enthusiasm for my shopping purchase.
He not only made my shopping experience easy he made it “fun”and enjoyable and was beyond knowledgeable and accommodating.
His after purchase follow up to insure delivery and satisfaction was also an amazing added personal touch.
The young lady in financing Bella was also very pleasant and helpful. She worked to help ensure easy and affordable financing terms to fit my budget along with “Z”.
Now on to the amazing delivery!!!
I had to have two delivery dates set up because one of my pieces was on back order. When they say 3 day on time delivery they are not kidding!!
I received serval notifications from Raymour prior to delivery with a little delivery truck tracker via text notification and both times these guys were … to the minute on time.
They were in and out in a flash and were courteous and friendly.
All and all I could not ask for a better experience and would highly recommended Zaire “Z” and the staff at Raymour and Flannigan outlet.
On a scale from 1to5 .. I would say my shopping experience and satisfaction with my purchase was a 10. 😀🤩😍

November 2, 2023
Unprompted review
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Thank you so much for your review, Gina! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

The minute we walked in we were…

The minute we walked in we were welcomed. The salesperson (Tyler) was great he showed us exactly what we were looking for. The experience was just great!

November 5, 2023
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Thank you so much for your review, June! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Tyler worked with us picking out our…

Tyler worked with us picking out our reselect furniture. He was very professional, helpful and we walked out very pleased.
BTW, we’re loving our new choice.
Thank you Raymour Flanigan for truly being a company who pleases your customers.

October 17, 2023
Rated 5 out of 5 stars

Our shopping experience at Raymour & Flanigan

Your representative Mark was extremely helpful, courteous and polite. We told him what we were looking for, and he directed us to the area where we could find a selection of dressers. He told us that he would be here if we needed his assistance. He did not shadow us or hound us as we looked at various items and discussed them. When we made a selection, I motioned to him and he came right to us. He was very cooperative and supportive of our needs and decision. This is exactly the kind of shopping experience we appreciate, and it resulted in a sale.

September 17, 2023
Raymour & Flanigan - Scranton Outlet logo

Reply from Raymour & Flanigan - Scranton Outlet

Hello Frank Cappelloni! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

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