Raymour & Flanigan - Somerville Reviews 

72
TrustScore 4.5 out of 5

4.4

Middlesex Avenue 177, 02145 Somerville, Massachusetts, US


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See what reviewers are saying

Rated 5 out of 5 stars

Amy was great to deal with for my daughters bedroom purchase. She was detailed and informative on what we were buying and gave suggestions.

Rated 5 out of 5 stars

Large clean store, well laid out with a great selection of living room furniture. Our sales rep Chaz was very helpful and not overbearing, like we have found at other furniture stores, he offered us... See more

Rated 5 out of 5 stars

When my on-line ordering process wouldn't work, I called the number for help. A lovely young lady came to my aid and took over the ordering process and completed my order for me! She went over and... See more

Rated 2 out of 5 stars

We went to the store and were immediately greeted by a lady and then a 2nd person came up after her. When we said we were already working with someone, to be fair to the First Lady, he told us we were... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Middlesex Avenue 177, 02145, Somerville, Massachusetts, United States

  • 617-440-1005

4.4

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.4

All reviews

(72)

3,900 reviews in the last 12 months

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Rated 5 out of 5 stars

Missions accomplished...

I have been looking for dining chairs for years! My search is now over. I had do many choices, but was able to narrow it down to one. And while I was at it, I decided it was time to replace my mattress. That process was painless as well. Lena was so helpful and such a delight to work with!! Made me wish I needed to buy more furniture... But when I do, I know where to go and who to ask for. Thank you, Lena, and Raymour & Flanigan.

June 11, 2024
Rated 5 out of 5 stars

Raymour & Flanigan -Somerville : Excellent

Raymour & Flanigan -Somerville : This location is amazing. They have lots of modern and original furniture. The associates are kind and welcoming. I worked with Frank G - He was professional, patience, kind and was able to help and answered all my questions. My Mother and I had great experience with Frank G @ R&F. Please go visit Frank G @ Raymour & Flanigan @ Somerville Assembly rd.

May 27, 2024
Unprompted review
Rated 4 out of 5 stars

Felt like a commodity

. Sales person was good but other personnel in the store - at the counter- were too abrupt and explanations were too quick. Felt like a car show room when the fast talking person at the end may be up-selling you.

Oddly, the next day i thought about your business model as quite clever but i did not like the experience- too impersonal and i “felt” i might have somehow been cheated. I don't believe this was so - it’s just how some of the human interaction in the store felt (other salespeople plugging in a recliner also were cold). As a customer i felt like a commodity. Bob’s Discount feels different - like your inventory better but customer service could use some training to make it a pleasant experience.

May 28, 2024
Rated 5 out of 5 stars

Excellent furniture store

Beautiful, new inviting space and very happy to have you close to us here in Somerville! Excellent service. Lena was most accommodating and everyone there was very nice.

May 28, 2024
Rated 5 out of 5 stars

Carmen Peraza and Jennifer Novia both…

Carmen Peraza and Jennifer Novia both helped me in the store and were easy to deal with and patient. I'm excited about the delivery of my new furniture and their help in selecting something that was a good fit for me. Glad you finally opened a store closer to Boston!

May 27, 2024

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