Raymour & Flanigan - South Plainfield Outlet Reviews 

61
TrustScore 4.5 out of 5

4.6

6501 South Hadley Road, 7080 South Plainfield, NJ, US


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Rated 5 out of 5 stars

I loved every minute of being at this store! From walking in, checking out everything, and purchasing my perfect furniture. Kevin my sales rep was fantastic! We immediately hit it off and he just kn... See more

Rated 5 out of 5 stars

It was a very good experience. The sales person was very helpful and directed us to the furniture options. Also gave us some ideas. It was wonderful!

Rated 3 out of 5 stars

Having a local Raymour & Flanigan store is very convenient. Having a local Raymour & Flanigan Outlet is nothing to get excited about. Selling limited stock is what Outlets are about, but do not waste... See more

Company replied

Rated 5 out of 5 stars

On 3/11/23, my Family and I visited the R&F outlet in South Plainfield NJ. I needed an adjustable bed. We were helped by one of your associates Darren Stranburg. His knowledge, professionalism, patie... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 6501 South Hadley Road, 7080, South Plainfield, NJ, United States

  • 9086632333

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.6

All reviews

(61)

3,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Making my apartment feel like a home

I loved every minute of being at this store! From walking in, checking out everything, and purchasing my perfect furniture. Kevin my sales rep was fantastic! We immediately hit it off and he just knew what stuff I liked. Then the manager Sophie made my experience even better! When they both came together it was magic and now my brand new couch and coffee table has arrived and I am over the moon excited! It’s beautiful, fits perfectly and matching my dining room table I got from the store as well. Thank you for making my apartment feel like my home!

And then to top it off, the delivery guys were super sweet. They put together every item I ordered and made sure to show me how to put everything together/ take is apart for whenever I move.

May 8, 2026
Unprompted review
Rated 3 out of 5 stars

Mattress Delivery/Pickup

Although my salesperson was very helpful and courteous, he failed to tell me key information about the mattress pickup. Upon arrival, the delivery person notified me that they could not take the mattress due to a stain on it. When I asked my salesperson if they could remove the mattress from my home (prior to signing the contract), he said "no problem." At that point he should have told me that they would not take it if there were any stains present. Although I realize it's included in the "fine print" of my contract, it would have been extremely helpful if the salesperson would have pointed this out to me so I would have been prepared for them not to take the mattress upon delivery.

January 24, 2026
Rated 5 out of 5 stars

Maria in the South Plainfield…

We met Maria in the South Plainfield store when we came in and she didn't push at all when we said we were looking for mattresses. I called her over to ask questions and she was very knowledgeable and answered all of them. We purchased a Temper-pedic ProAdapt 2.0 in a queen size, medium firmness. Delivery was in 3 days, last night was our first night on our new mattress.

September 8, 2025
Rated 5 out of 5 stars

Very humble people

August 27, 2025
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Pankaj Jani,

Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our team to be very humble. Providing excellent customer service is a top priority for us, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Most pleasant customer service from…

Most pleasant customer service from Marsha

August 24, 2025
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Dear YR,

Thank you so much for your wonderful review! We're thrilled to hear that Marsha provided you with such pleasant customer service. We strive to ensure all our customers have a positive experience, and it's great to know Marsha made that happen for you. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Customer service excellent

Let me shop and didn’t bother or over sell. Quick transaction

August 18, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hi James,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed a hassle-free shopping experience and that our team was able to assist you efficiently. Your feedback is greatly appreciated and helps us continue to provide the best service possible. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jamila was great

Jamila was great, not pushy and knowledgable of product. She was very personable and answer my questions efficiently.

June 23, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Nadia,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with Jamila. It's great to know that her knowledge and personable approach made your visit enjoyable and informative. We strive to provide excellent service, and your kind words affirm that we are on the right track.


Best regards,
Raymour & Flanigan Furniture and Mattress Outlet Team

Rated 5 out of 5 stars

Sophie in the South Plainfield Outlet…

Sophie in the South Plainfield Outlet has excellent
customer service skills. She is informative, professional and kind. Please be kind enough to recognize her. Thank you

June 11, 2025
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Maria,

Thank you for taking the time to share your wonderful feedback regarding your experience at our South Plainfield Outlet. We are delighted to hear that Sophie provided you with outstanding customer service and contributed to a pleasant visit. Your kind words mean a great deal to us, and we will certainly recognize Sophie for her professionalism and kindness.

We are dedicated to offering our customers the best service possible, and feedback like yours helps us improve and celebrate our team's efforts. If there is anything else we can assist you with, please feel free to reach out.

Thank you once again for your thoughtful review.

Warm regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Satisfactory

Yes . Sales associate is accommodating and both polite as well as the cashier. She suggested me some option but let me decide on my preference.

April 26, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Lonaria Guzman,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales associate and cashier were both accommodating and polite during your visit. It's wonderful to know that you felt supported in making your own choices while being offered helpful suggestions. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

Smooth and great experience. Sales representative went above and beyond to get what I needed.

April 19, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Pierrette,

Thank you for sharing your experience! We are happy to hear that you had a wonderful visit. Our team strives to exceed customer expectations, and we are pleased that our sales representative was able to meet your needs. Your feedback motivates us to uphold our high service standards. We eagerly anticipate your next visit!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Knowledgeable sales team

The sales associate was very knowledgeable about the different beds and associated offerings. He was patient, listened well, answered my questions, and did not use high pressure sales tactics.

April 12, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Lin,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales associate was able to assist you effectively and provide the information you needed without any pressure. At Raymour & Flanigan, we strive to ensure our customers feel comfortable and well-informed during their shopping experience. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very friendly,knowledgeable and helpful

Very friendly,knowledgeable and helpful

April 9, 2025
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Robert,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team to be friendly, knowledgeable, and helpful. Providing exceptional service is our top priority, and your feedback is truly appreciated. We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

No hard sell here, much appreciated!

I'm the type that needs to try out every possible sofa before buying... and then mull them over for a bit. Our salesperson, Sabrena, was so wonderfully patient, gave me lots of space to consider without rushing a purchase. I was able to check in with her days later to finalize the order from home.

February 2, 2025
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Lisa,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sabrena was able to provide you with the patience and space you needed to make the perfect choice. It's wonderful to know that you felt comfortable and supported throughout your decision-making process. We truly appreciate your kind words and your 5-star rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Staff was pleasant

Staff was pleasant, helpful, and polite. Showroom was very clean. Tons of pieces to choose from.
Beatrice was a true professional.

February 2, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Patricia,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience at Raymour & Flanigan Furniture and Mattress Outlet. It's wonderful to know that our staff, especially Beatrice, made a great impression with their professionalism and that you found our showroom clean and well-stocked with a variety of pieces.

We look forward to welcoming you back soon!

Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

Found what I wanted quickly and made…

Found what I wanted quickly and made the purchase, set delivery and out the door

January 17, 2025
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Lawrence Anthes,

Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for quickly and that your purchase and delivery setup went smoothly. Your satisfaction is our top priority, and it's great to know we met your expectations.

If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Outlet in South Plainfield.

Best regards,

The Raymour & Flanigan Team

Rated 3 out of 5 stars

We spend over 6k on two purchases.

We spend over 6k on two purchases.

We were Promised to received gift cards for our purchases… We did not received any. We went back this weekend to ask why? Unfortunately, our emails to receive the link was leave blank by whoever take of our Oder.

We were told will receive the 400 worth of gift cards… will wait for that.

Meanwhile 25.00 gift card for our other smaller purchases that I paid less than 1k… did not cane either. I was told I was emailed with the link but I have not found one. Asked where the email coming from. Could not answer or I did not get a clear answer.
Frustrating!!!

October 21, 2024
Rated 5 out of 5 stars

Antonio was very pleasant & helpful !

I had a wonderful sales man Antonio & he was very pleasant & had a lot of great ideas and most of all he had the patience to show me around because I had never been in Raymour & Flanagan ever & yesterday was my first day there so yes I would go back & ask for Antonio again. Thank you Kasey 12/12/24

December 12, 2024
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Kasey, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Antonio made your first visit to Raymour & Flanagan a memorable one. It's wonderful to know that his patience and great ideas helped you feel comfortable and well-guided. We'll be sure to pass along your kind words to him. We look forward to welcoming you back soon, and Antonio will be more than happy to assist you again. Thank you for choosing us!

Rated 5 out of 5 stars

Welcoming Sales Person

The sales associate was welcoming and very helpful.

December 8, 2024
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Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Kathleen,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our sales associate made you feel welcome and was able to assist you effectively. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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