Raymour & Flanigan - South Plainfield Outlet Reviews 

63
TrustScore 4.5 out of 5

4.6

6501 South Hadley Road, 7080 South Plainfield, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

I loved every minute of being at this store! From walking in, checking out everything, and purchasing my perfect furniture. Kevin my sales rep was fantastic! We immediately hit it off and he just kn... See more

Rated 3 out of 5 stars

Having a local Raymour & Flanigan store is very convenient. Having a local Raymour & Flanigan Outlet is nothing to get excited about. Selling limited stock is what Outlets are about, but do not waste... See more

Company replied

Rated 5 out of 5 stars

On 3/11/23, my Family and I visited the R&F outlet in South Plainfield NJ. I needed an adjustable bed. We were helped by one of your associates Darren Stranburg. His knowledge, professionalism, patie... See more

Rated 5 out of 5 stars

I would like to thank Michael david Affandy and Mahamud Hasan for all there help in taking there time to explain and help me in picking and saving money on buying a sofa and loveseat also like to than... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 6501 South Hadley Road, 7080, South Plainfield, NJ, United States

  • 9086632333

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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1-star

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Hasn’t replied to negative reviews

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4.6

All reviews

(63)

3,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Welcoming Sales Person

The sales associate was welcoming and very helpful.

December 8, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Kathleen,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our sales associate made you feel welcome and was able to assist you effectively. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Nice store

People interested in explain you everything, polite people, kind people, finally I brought my set.

October 16, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Daniel,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. It's great to know that our staff's politeness and kindness made a difference in your shopping experience. Enjoy your new set, and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Dane was attentive!

Dane was attentive, patient, and professional with the purchase that my husband and I made.

August 11, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Katherine,

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Dane provided you and your husband with attentive, patient, and professional service. We hope you enjoy your new purchase and look forward to assisting you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Our sales rep was very helpful without…

Our sales rep was very helpful without being overwhelming us. He is definitely an asset to your company. I will definitely keep him as my salesperson for any future needs.

August 5, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Dear Maria Rivera,

Thank you so much for your wonderful review! We're thrilled to hear that your sales rep provided such a positive experience without overwhelming you. It's great to know that you consider him an asset to our company. We look forward to assisting you with any future needs and ensuring you continue to have excellent experiences with us.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Brenda

Our sales rep Brenda, not only knew what we were looking for and showed us around the showroom but went above and beyond to find us something online that we didn't know was out there and saved us money. Very professional and knowledgeable.

July 12, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Dear Paul,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Brenda was able to assist you so effectively and even help you discover options you hadn't considered. It's great to know she made a positive impact and helped you save money. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Fast, accurate and easy

Mike, my salesperson, was great. I knew what I wanted and he was sharp, knowledgeable and made my experience pleasant.

June 8, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Thank you so much for your review, Denise! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

It was pleasure working one more time…

It was pleasure working one more time with Brenda Wilkinson

April 21, 2024
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Reply from Raymour & Flanigan - South Plainfield Outlet

Thank you so much for your review, Varsha! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The sale person was very accommodating…

The sale person was very accommodating and took his time to help me to pick my food server piece.

April 14, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Thank you so much for your review, Nelibeth! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Satisfied customers

We were very satisfied with Michael's help and expertise. He listened to us and gave suggestions which helped us decide on which furnitures we should get.

April 6, 2024
Unprompted review
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Chris L! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Living room set

I would like to thank Michael david Affandy and Mahamud Hasan for all there help in taking there time to explain and help me in picking and saving money on buying a sofa and loveseat also like to thank them both for there professionalism, honesty.....South Plainfield, NJ... Raymour and Flanigan outlet is the place to go.

April 4, 2024
Unprompted review
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Thank you so much, Richard, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

from the day we migrated to usa and…

from the day we migrated to usa and bought our first furniture we always trust the quality and design from raymour and flanigan

February 11, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Satish Vaishnav! Thank you for your feedback. We're glad you've enjoyed shopping with us! Thank you!

Rated 5 out of 5 stars

Great customer service - thank you, Jamy!

Jamy worked with me to ensure that I could exchange the mattress we purchased within the 120-day window. She was honest, transparent, and efficient in helping me get this resolved and I appreciate her customer focus!

February 5, 2024
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Thank you Andrew for your review! It's great to hear that your sales person, Jamy , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Rude and dishonest

They told me buy protection plan so i can change my mattress if i dont like it and when i asked to change it they told me i cant. I have explained to their very rude manger that i haven’t been able to sleep and she said you will have to pay even tho she told me i have 60days free of charge to change it. She was a very dishonest person and lied. Now i have back pain for a week and i cant get anything from them. I don’t generally have a problem with raymour and flanigan but this location you have to get as far as you can from them worst customer service i have seen so far in my life. Very disappointed

December 29, 2023
Unprompted review
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello Mahmoud Zidan. We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!

Rated 3 out of 5 stars

The lack of benefits of having a local Raymour & Flanigan Outlet

Having a local Raymour & Flanigan store is very convenient. Having a local Raymour & Flanigan Outlet is nothing to get excited about. Selling limited stock is what Outlets are about, but do not waste mine and others time with selling floor models. Floor models stay on the floor for demo. If you do not have any in stock, that is OK. Our new mattress was the same price everywhere, so no sale at local Raymour & Flanigan would make me a return customer.

October 26, 2023
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hello J, We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

Rated 5 out of 5 stars

We had a great experience at Raymour Flanigan with Allison Rodriguez, the sales person

We had a very good experience at Raymour Flanigan, our sales person. Allison Rodriguez was very professional very nice. She went out of her way to take the time to show us all the different pieces of furniture that we were interested in. This is not my first time shopping with Raymour Flanigan and all the staff is always been pleasant but something about Allison. She was just extra special and nice and very informative on all the pieces that we were looking at. I give
Allison ⭐️⭐️⭐️⭐️⭐️ and 👍🏽👍🏽 up. I look forward to shopping with Allison in the near future.

July 17, 2023
Unprompted review
Raymour & Flanigan - South Plainfield Outlet logo

Reply from Raymour & Flanigan - South Plainfield Outlet

Hi Theresa,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture.

Rated 5 out of 5 stars

I was a little bit late changing my…

I was a little bit late changing my living room furniture for my birthday. I went to many stores but it was impossible they said to have the furniture the day that I wanted. when I went to Raymour & Flanigan Flanigan at Hadly Rd ( Stelon), I met the sale associate Michael. He helped me to the furniture delivered the day That I wanted. I was so happy. Thank you Micheal.

March 22, 2023
Unprompted review

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