Raymour & Flanigan - Southampton Reviews 

176
TrustScore 4.5 out of 5

4.7

427 Street Road, 18966 Southampton, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mike Wunder is a fabulous salesman. The reason why is that he’s very knowledgeable about the brands, very friendly, does not pressure you, has great advise, and does his best for the customer. All of... See more

Rated 5 out of 5 stars

Maya greeted us and quickly understood our tastes and specific needs. She took us to 4-5 specific pieces she felt we would be interested in. She then left us alone to discuss our likes/dislikes. She... See more

Rated 5 out of 5 stars

I had a wonderful experience at R&F on Friday April 24th. Maya Blank was responsible for this wonderful experience. Her decorating expertise and helpful suggestions made it easy to furnish my future... See more

Rated 5 out of 5 stars

Maya Blank is our favorite sales person and we keep returning to this store only because of her. She is always super pleasant to work with, very attentive to our needs and super helpful when we only... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 427 Street Road, 18966, Southampton, PA, United States

  • 2153223800

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(176)

3,956 reviews in the last 12 months

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Rated 1 out of 5 stars

Desk order

I ordered a desk in December 2020 and still haven’t received it as of today, 4/12/21. I asked for expedited shipping on a second desk after the first desk came in damaged in February, but clearly didn’t receive that. I feel I am at least entitled to a discount or partial refund at this point. I am looking to refurnish my family room next, but probably won’t consider Raymour & Flanigan for this project.

April 13, 2021
Rated 5 out of 5 stars

Maya Blank was outstanding

Maya Blank was outstanding. Very professional! She was so very helpful and went above and beyond to make sure I was satisfied. She was awesome!

April 9, 2021
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Reply from Raymour & Flanigan - Southampton

Hello Nancy! It's nice to hear you had a pleasant experience shopping with us! We are looking forward to seeing you again soon!

Rated 5 out of 5 stars

Helpful & knowledgeable

Salesperson was extremely knowledgeable, & helpful. She answered all my questions & processed my purchase in a timely manner. Well done!

March 22, 2021
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Reply from Raymour & Flanigan - Southampton

Hi Cynthia! We are pleased to hear you enjoyed shopping for furniture with us. We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Michele was awesome

Michele was awesome and took the time without being pushy to help us make the best selection for a bed. She was very personable and we will be making sure we meet with her for out next purchases in the future.

March 6, 2021
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Reply from Raymour & Flanigan - Southampton

Hi Bob! Thank you for taking the time to tell us about your experience! Have a great day! -MR

Rated 5 out of 5 stars

Love everything

Love everything! Loved our salesgirl Judy

March 1, 2021
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Reply from Raymour & Flanigan - Southampton

Hello Bertha! It's great to hear you enjoyed shopping for furniture with us. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Great service and quality

We went to Raymour and Flanigan looking for new living room furniture, bedroom furniture and maybe bunk beds for our grand daughters! Rita was amazing, she knew the products and was so helpful! Most of the furniture was on back order, but we expected that! The bedroom furniture ended up coming in a couple months earlier than expected so we are thrilled!

February 16, 2021
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Reply from Raymour & Flanigan - Southampton

Hi Julie! Thank you for taking the time to write about your experience with Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Reagan is an exceptional sales…

Reagan is an exceptional sales associate. She is very professional and thorough understands all the products. When questions are asked her response time is fast. She always has a solution. You are very fortunate to have her representing your company. I wish everyone in the industry should follow her by example. We were overjoyed by our experience. Thank you!! Jill leonard

November 25, 2020
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Reply from Raymour & Flanigan - Southampton

Hi Jill! Thanks for taking the time to write about your experience shopping at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Great Purchase

Great service ..beautiful high quality merchandise

October 12, 2020
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Reply from Raymour & Flanigan - Southampton

Hi Lynn! Thank you for reviewing your experience at Raymour & Flanigan! Have a great day! -MR

Rated 5 out of 5 stars

Sales lady was very professional and…

Sales lady was very professional and showed us many different selections. We purchased a floor model because we wished to get delivery in a couple weeks.
Jerry Doyle

September 26, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Jerome! Thanks for leaving us a 5-star review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

Review

It was a pleasant experience. The sales person was very knowledgeable and very helpful. Will go back again.

July 3, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Bettianne! We want to thank you for telling us about your experience. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Our delivery men were awesome

Our delivery men were awesome! Knowledgeable, efficient, patient with our questions, friendly, a pleasure to have in our home!

June 29, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hello Doris! It's nice to see you had a terrific experience shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Raymour Flanigan is a wonderful place…

Raymour Flanigan is a wonderful place to shop for furniture. Especially the Southampton store. It is inviting and I always find something I want.

February 29, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Celina! We are happy to see your experience shopping at Raymour & Flanigan was enjoyable! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Richard Kramer in the Southampton store…

Richard Kramer in the Southampton store is who I look for to assist me with my purchases. He is always friendly, courteous, knowledgeable and very helpful.

February 26, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Carol! We are so glad to hear you enjoyed your experience. Thank you for furniture shopping with us! -MR

Rated 4 out of 5 stars

The sale man and manager worked with…

The sale man and manager worked with me, to correct a previous bad experience. I was given a nice discount,and purchased a new mattress. This re purchased made up for being taking advantage, from a sales associate, four years age., who sold up a very pricey mattress, that was a terrible fit.

February 23, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Kevin. Thanks for taking the time to tell us about your experience. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Buying our recliner was exceptionally…

Buying our recliner was exceptionally easy. Judy was an excellent salesperson, helpful but not pushy. The selection. Do chairs was adequate and prices were good.

February 13, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Susan! Thank you for leaving a review about your awesome experience. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

The store we purchased from was great

The store we purchased from was great! Emma was very knowledgeable about the mattresses. It was a good experience.
However, your outlet on Redlion rd was not very helpful and was not giving us sale prices for the mattresses and we were help by store manager. When I asked her about sale, she responed I cant give you a price until I know what you need. Frame, box spring etc.. What? We left and went back to see Emma.
Also, I have been trying for 3 days to schedule service on my table. I can not get through on the phone or chat line. Wait times are 153 minutes. That's insane!!! They offer to call you back but no prompt to push for that to happen. Not Happy !

January 4, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Thomas. We are sorry for any inconvenience you encountered in our showroom. We are also sorry to hear you're having trouble with your table and apologize for any issues with our customer service. We'd like to get you in touch with our management team to help resolve the issue you're facing. Please email us at rfcare@raymourflanigan.com and we'd be happy to help. -MR

Rated 5 out of 5 stars

Salesperson took me right to the…

Salesperson took me right to the furniture I was looking for. Within minutes, with the salesperson’s help, I purchased my new furniture. I will definitely shop there again.

January 4, 2020
Unprompted review
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Reply from Raymour & Flanigan - Southampton

Hi Margie! Thank you for your fabulous review! We hope you enjoy your new furniture! -MR

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