I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more
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See what reviewers are saying
Al was great! He was patient while we searched and looked around several times until we came to a decision to move forward with a purchase. His service made me want to say yes to getting furniture a... See more
We visited the Staten Island location and were happy that Victor was available to help us. He is a wonderful professional who has helped us in the past. The important thing to remember is most furnitu... See more
Company replied
The quick responses I always get I have been a loyal customer for decades and will always be!!! I know sometimes furniture quality is not in your control, but the customer service makes up for the dif... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2795 Richmond Avenue, 10314, Staten Island, NY, United States
- 7183033568
4.7
Excellent
304 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Mr Gordan Friend is the greatest sales…
Mr Gordan Friend is the greatest sales associate
November 14, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Art Lauter for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Christina was a big help with picking a…
Christina was a big help with picking a new mattress
November 12, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Rosemarie Seccafico for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.
Very good service
November 4, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Meir Roisman for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Knowledgeable salesman
October 23, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for your review David Marani We are happy to hear that your sales person was knowledgeable!! Enjoy your new furniture. -Jeff V.
It wouldn't let me sign in i had to…
It wouldn't let me sign in i had to seek assistance
October 21, 2022
Reply from Raymour & Flanigan - Staten Island
Hi Deborah. We are sorry to hear about the experience you had with us. If you would like to talk with us further about your concerns, please email us at rfcare@raymourflanigan.com. Thank you. -Jeff V.
Cabbar was fantastic
Cabbar was fantastic! He followed up on my questions right away and he was very helpful.
October 10, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Bernadette for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Nick was great informative and very…
Nick was great informative and very helpful. Made a confusing purchase less stressful.
October 5, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for your review Kevin Geoghegan We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Great service
Everyone was very helpful. John Noto r was a great associate and took care of all my needs.
September 24, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Michael Farace for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
As a walking customer
As a walking customer, I was greeted by the floor salesman Mr.Brian who was very friendly and helpful. It was a pleasure doing business with this company.
September 23, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for your review, Noel! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Melissa was very helpful in discussing…
Melissa was very helpful in discussing and completing my purchase. Would be glad to meet with her again to discuss other purchases.
September 19, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for your review Deborah Pheasant We are happy to hear that your sales person was so helpful!! Enjoy your new furniture. -Jeff V.
John Nabo was a great pleasure to work…
John Nabo was a great pleasure to work with he was patient and kind and he help me with all my questions.I will definitely be back to work with him
September 17, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Karen for your kind words. We're happy to hear your salesman was patient and helpful with your purchase!! We look forward to seeing you again. -Jeff V.
I got off the escalator there was…
I got off the escalator there was someone there waiting for me to help me she was very pleasant very knowledgeable It was a pleasure
August 31, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for your review John Mancuso We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Mike is fantastic
Mike is fantastic. He listened to my concerns/ needs. He was never pushy. He was the highlight to my day. I even invited a friend who's looking for a manual recliner to meet him.
I look forward to making my purchase in the coming days.
August 5, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you W.A. R for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
The associate were very helpful in…
The associate were very helpful in completing my order, this was the second ordering from home, and both times I was completely satisfied.
July 27, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Theresa Rogers for your review. We are glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.
Staten Island store
My husband and I had a very pleasant experience at the Staten Island store
July 10, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you JANET KEELER for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Excellent service
Excellent service. Full explanation of all items we looked at. Salesman, Peter Arbitrio, was extremely helpful and furniture was great.
July 3, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Lori for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Staten Island
Hi Paul,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
Lisa at the cost service counter was…
Lisa at the cost service counter was the most helpful and curtious and understanding with mt problem, and she took care of if, I could not be more grateful. and also the manager Juan thank's Juan. great customer service. Andrew
December 15, 2021
Reply from Raymour & Flanigan - Staten Island
Hi Andrew! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
Great customer service
Great customer service. Professional sales person. Steven was patient, and not pushy. He took time explaining the product and showed me couches that i might be interested in. He gave me a leaflet to share with my husband. In the end I bought the sofa because I loved it! The finance department was excellent and efficient. I will make future purchase at this store. I recommend it highly.
November 3, 2021
Reply from Raymour & Flanigan - Staten Island
Thank you for taking the time to leave a review, Lina! We really appreciate you taking the time out to share your experience with us. -Taylor W
very informative and we found and…
very informative and we found and ordered what we were looking for.Its not coming for 3 months and that was going to work for us because were not finished with the dining room.
October 26, 2021
Reply from Raymour & Flanigan - Staten Island
Hi Don,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W
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