I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more
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See what reviewers are saying
Al was great! He was patient while we searched and looked around several times until we came to a decision to move forward with a purchase. His service made me want to say yes to getting furniture a... See more
We visited the Staten Island location and were happy that Victor was available to help us. He is a wonderful professional who has helped us in the past. The important thing to remember is most furnitu... See more
Company replied
The quick responses I always get I have been a loyal customer for decades and will always be!!! I know sometimes furniture quality is not in your control, but the customer service makes up for the dif... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2795 Richmond Avenue, 10314, Staten Island, NY, United States
- 7183033568
4.7
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Was honest
Was honest, considerate, knowledgeable and helpful…did best he could to make me happy
April 29, 2023
Great service
April 27, 2023
Reply from Raymour & Flanigan - Staten Island
Thank you Michael for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
The host are friendly
April 17, 2023
Thanks Raymour & Flanigan.
Easy to purchase online, quick next day delivery, comfy quality mattress at a discount!
April 15, 2023
Reply from Raymour & Flanigan - Staten Island
Thank you for leaving a review. We are glad to hear that you found our purchasing process easy, and your delivery was quick too! Enjoy your new furniture. -Jeff V.
The salesperson was fantastic
The salesperson was fantastic . Really nice patient and went above and beyond .
March 25, 2023
Reply from Raymour & Flanigan - Staten Island
Hi Ann,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.
A Helpful Hand
A Helpful Hand
Steven (Salesperson) and the staff was very professional and put my mind at ease when it came to replacing my 92 year-old mother's mattress. Their level of professionalism is impeccable. They represented Raymour & Flanagan well.
March 20, 2023
My experience with Peter was great!
March 15, 2023
Reply from Raymour & Flanigan - Staten Island
Thank you Kathleen for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.
The salesman answered every single one…
The salesman answered every single one of my questions, helped me moved chairs and table tops so that I could get the best visualization of what I wanted. When I know what I want, I’m a very easy sale!
March 10, 2023
Excellent experience with Enrique
March 9, 2023
Our salesman was terrific!
Our salesman was terrific!! Covered all the bases, knows his product and was personable.
February 15, 2023
My in-store experience was wonderful! I can't wait to get my set!
The first time I went to Raymour & Flanigan about 3-4 years ago, I was a little put off by the salesman that met us at the escalator. He was very pushy, opinionated, only showed us a handful of sectionals, and then escorted us out the door when we didn't want to make a purchase that day. I was hesitant to return for that very reason, but I did purchase my hutch online and I love the quality so I knew I could expect great quality in your dining sets, as well. Brian Cooperstein at the Staten Island branch was absolutely wonderful. He was very attentive and went above and beyond to help me find something that matched the hutch we had at home. He gave us space to look around ourselves, and then was always nearby to answer questions. He really listened to what I wanted and helped me find the perfect set. He was so lovely, friendly, and helpful. He really changed my whole perspective on Raymour & Flanigan's in-store experience. Thank you so much, Brian!
February 1, 2023
Reply from Raymour & Flanigan - Staten Island
Thank you for taking the time to leave a review, customer! We're happy to hear that your sales associate was nice and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Staten Island
Thank you Renee Fernandez for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Reply from Raymour & Flanigan - Staten Island
Thank you Danielle for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
My consultant was extremely helpful in…
My consultant was extremely helpful in giving me the space to browse without any interruptions. He answered all my concerns and handled my purchase. It was an insightful experience.
January 2, 2023
Reply from Raymour & Flanigan - Staten Island
Thank you for taking the time to leave a review, Jean! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
Great customer service,…salesperson was…
Great customer service,…salesperson was knowledgeable and courteous,all questions were answered
December 18, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Lisa Bartoli for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Brian was very helpful and courteous..
December 16, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for taking the time to leave a review, Dotti! We're happy to hear that your sales associate was helpful and courteous!! Enjoy your new furniture. -Jeff V.
The salesman is very helpful
The salesman is very helpful, nice, and love the ambience in the store.
November 26, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you Myrna Espina for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Store experience
The salesman Steven very knowledgeable and professional. Have purchased numerous products from your store and am very satisfied. Delivery employees very professional and courteous.
November 16, 2022
Reply from Raymour & Flanigan - Staten Island
Thank you for your review Louis Parisi We are happy to hear that your sales person was knowledgeable and professional!! Enjoy your new furniture. -Jeff V.
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