I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more
Company replied
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I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more
Company replied
Al was great! He was patient while we searched and looked around several times until we came to a decision to move forward with a purchase. His service made me want to say yes to getting furniture a... See more
We visited the Staten Island location and were happy that Victor was available to help us. He is a wonderful professional who has helped us in the past. The important thing to remember is most furnitu... See more
Company replied
The quick responses I always get I have been a loyal customer for decades and will always be!!! I know sometimes furniture quality is not in your control, but the customer service makes up for the dif... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
2795 Richmond Avenue, 10314, Staten Island, NY, United States
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Robert was incredibly helpful and accommodating. I have made several purchases at this store and have never been disappointed. Thank you .

Reply from Raymour & Flanigan - Staten Island
Very helpful, friendly and attentive.
Didn’t rush me and gave me the space to think my purchase through

Reply from Raymour & Flanigan - Staten Island
Customer service was excellent. So helpful & answered all our questions.

Reply from Raymour & Flanigan - Staten Island
Brian was extremely helpful, paid attention to our needs and matched it with our wants. Thanks for the great service!

Reply from Raymour & Flanigan - Staten Island
I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not available at that location and had not arrived. I called customer services and discovered that the item was discounted. They gave me the option to cancel the order or choose a different item. I was frustrated that they didn't inform me earlier, especially considering there was a 10-day gap between the order and pick up date. I ultimately decided to cancel the order due to the inconvenience and wasted time.

Reply from Raymour & Flanigan - Staten Island
Steven - The sales rep at Raymour in Staten Island was such a pleasure to work with. He answered all our questions and took great care of us. The customer experience was memorable.

Reply from Raymour & Flanigan - Staten Island
Loved Josephine and Cristina who were my sales people. Josephine finished up our sale since we started with her. Excellent customer service!

Reply from Raymour & Flanigan - Staten Island
I was met by your sales Rep Meir Cohen who couldn't be any more pleasant to work with. He was personable without being pushy, and assisted me in finding exactly what I was looking for.

Reply from Raymour & Flanigan - Staten Island
My salesman Gordon Friend was excellent! We had a nice chat while he was waiting on me and during the checkout process. I would definitely ask for him again. R&F is my first stop when I need furniture!

Reply from Raymour & Flanigan - Staten Island

Reply from Raymour & Flanigan - Staten Island
My sales person Robert was very patient and helpful. The only reason I didn’t give 5stars is because there’s always room for improvement.
The sales representative was polite, intuitive, courteous, personable and made you feel like family.
Great customer service from the Manager and staff
Christina Yip was absolutely wonderful to our family. She was extremely patient and kind. She was helpful at all times. She really made furniture shopping a joy. She also helped us look through 50 area rugs until we found the one we wanted. She certainly is a special employee.
The associate was very helpful and knowledgeable about the furniture and the prices he helped us in giving us ideas and lead us through the store to choose what we are looking for. He answered all our questions and concerns ,
Thank you Mark!
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