I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more
Company replied
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I placed an order online to pick up from a specific store on a certain date. I received an email confirming my order details. However, when I went to pick up my item, I was informed that it was not av... See more
Company replied
Al was great! He was patient while we searched and looked around several times until we came to a decision to move forward with a purchase. His service made me want to say yes to getting furniture a... See more
We visited the Staten Island location and were happy that Victor was available to help us. He is a wonderful professional who has helped us in the past. The important thing to remember is most furnitu... See more
Company replied
The quick responses I always get I have been a loyal customer for decades and will always be!!! I know sometimes furniture quality is not in your control, but the customer service makes up for the dif... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
2795 Richmond Avenue, 10314, Staten Island, NY, United States
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Reply from Raymour & Flanigan - Staten Island
Great customer service along with appropriate concerns.

Reply from Raymour & Flanigan - Staten Island
I loved how the employees worked together to help me get exactly what I was looking for. Gabby and Endri were excellent in communicating with me. I sent Endri a few pictures of chairs that I liked and he put them next to the couch I was looking to purchase. He made it much easier for me to decide what I liked. Gabby measured pillows for me and I truly appreciate all of their time they made for me. Thank you both again!

Reply from Raymour & Flanigan - Staten Island
Store is well appointed and clean. Salespeople are knowledgeable and helpful without being pushy.

Reply from Raymour & Flanigan - Staten Island
My recent experience with Raymour and Flanagan was great. I had an issue with a mattress that I had purchased two years ago. I called the customer service team and explained the problem. The representative immediately set up an appointment with a service technician to come to my home. They came the very next day, inspected the mattress and forwarded their report to the store. The service technician told me that I should hear from customer service within 24 to 48 hours.
I received a call back that same afternoon informing me that I was approved for a full replacement of my mattress. I made an appointment with a manager and selected a new mattress. The manager was very helpful in helping me with the many available selections. He helped me to look up reviews and find one at the price range I was looking for. The whole experience was wonderful.

Reply from Raymour & Flanigan - Staten Island
Gordon was very attentive, very informative about the sectional sofa that we purchased although we have not received it, but we will be getting our delivery on Wednesday. He was very upfront on the cost the materials on the sofa and the delivery date.
Very much appreciated we have always bought our furniture from Raymour and Flanigan always been the best quality and the best service
Great Salesperson. Complete knowledge of available furniture. Polite and professional.

Reply from Raymour & Flanigan - Staten Island
Excellent experience. John Martinez was very helpful with my mattress purchase. I went to the Staten Island showroom.

Reply from Raymour & Flanigan - Staten Island

Reply from Raymour & Flanigan - Staten Island
The salesman, Barry, was very professional, respectful, and helpful. He catered to us and I did go to the store a few times.
From my first impression while entering the show room. Greeted by a sales representative who was polite, professional and personable. The showroom was brightly lit and clean. There were plenty of options to choose from and the price ranges to suit all levels.
Josephine is helpful and friendly. She gives accurate information. It is a pleasure to buy from her.

Reply from Raymour & Flanigan - Staten Island
Steven was good a few years ago when I got my living room set so I decided to use him again. He is good, nice, understanding. I left then went back and then I ordered my dining room set. If ever I need anytthing else, I will always use him

Reply from Raymour & Flanigan - Staten Island
My visit went very well. The manager was polite and helpful. She assisted me in picking out beautiful tables for my living room.

Reply from Raymour & Flanigan - Staten Island
Barry was wonderful helping us get our whole order together with confidence and speed. He is a credit to your company n I would recommend him to all who needs assistance with shopping there. It was so nice to complete our shopping all in one place with quality n great service.

Reply from Raymour & Flanigan - Staten Island
Larisa was very helpful and she’s one of the best managers I’ve ever dealt with.

Reply from Raymour & Flanigan - Staten Island
Nick was extremely helpful and patient. Ended up with the furniture I wanted and it didn’t take long.

Reply from Raymour & Flanigan - Staten Island
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