The lady helping me was very rude and rushing me into purchasing a mattress when all I wanted to do was go and look at one I found online. She immediately walked away rudely after I told her I wasn’t... See more
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I liked that Raymour &Flanigan was easy to navigate and had enough information to give me to decide what I wanted. The price is great and delivery charge wasn't way out of my budget. I expect delive... See more
We were welcomed right at the door as we came into the showroom. Alecia was friendly and offered to help us find what we were looking for. She was knowledgeable, professional and patient with us as... See more
Dan Lewis was very professional and knowledgeable regarding our purchase of a mattress and box springs. I had to call and change the height of the box springs. Daniel was very accommodating. He has... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3430 Erie Boulevard, 13214, Syracuse, NY, United States
- 3154463444
4.4
Excellent
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you so much, Valerie, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
It was great from the moment I walked…
It was great from the moment I walked through the doors!
February 15, 2024
Abraham Hernandez did an excellent job…
Abraham Hernandez did an excellent job helping us pick out our couch and loveseat
February 7, 2024
Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, Beth! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Excellent sales person
Carlos was great!! He was so knowledgeable and made us feel right at home. Would definitely ask for him again!
January 8, 2024
Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, Linda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I recently purchased a mattress
I recently purchased a mattress. I was told that when the new mattress was delivered the drivers would take my old mattress. When they came they would not take my mattress because there was a stain on it. This would have been information that would have been useful. Not to mention I cannot imagine that everyone else that is in the market for a new mattress have old ones that are spotless. Being that I would hope they are going to throw it away anyway they could have had me put it in a bag. When I called to cancel the order I got a snarky sales girl who offered no apology but rather stated that “we don’t take soiled mattresses” if this is such common knowledge I should have been told. I have purchased several pieces of furniture from this company. I won’t be back
October 28, 2023
Unprompted review
Reply from Raymour & Flanigan - Syracuse Dewitt
Hello Sochia! Thank you for your feedback. We're sorry to hear about the negative experience you had with your delivery! We would like to discuss this situation further with you. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well the name and phone number associated with your sale. A leader will be in touch shortly. Thank you!
Reply from Raymour & Flanigan - Syracuse Dewitt
Hello Maria Polsinelli! Thank you for your feedback. We're glad you had such a good experience with us. We hope you're enjoying your new furniture! Thank you!
Stellar Experience
Everyone we met in the store was professional, well trained and helpful. The experience could not have been better.
October 4, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your review, Gary! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Friendly and helpful
September 1, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Hello Mike, Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture, come again soon.
Great experience
Abraham was great! Knowledgeable and friendly and most importantly, not pushy!
August 16, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Hello Isabelle Appler! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!
Nicole was very helpful and…
Nicole was very helpful and knowledgeable about the product. It was a very enjoyable experience! Would highly recommend.
August 11, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Hello Theresa, We are glad to hear that you had a great experience with the assistance of our sales associate. Enjoy your new furniture!
Rainy day shopping
What better day to shop for a mattress than a rainy day. Carlos was great at narrowing down my selection and helping me make a choice on a mattress. Afterall its a 20 year choice.
July 30, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you Laurie for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Alicia our sales associate was…
Alicia our sales associate was fantastic. She worked with me configuring a sectional and what would work in my space. It was a pleasurable experience. She then worked with my mother and was kind, respectful, and professional. Thank you Alicia Raymour Flanagan Erie Blvd, Syracuse NY
July 16, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you so much for your kind review! It's great to hear that your sales person, Alicia, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!
There was a little short staffing issue…
There was a little short staffing issue but the staff did a great job of tag teaming as customers so no one felt left out. Melissa Beck wrote up the sale for us. We were in the store about two hours be for closing.
June 22, 2023
Professional
The delivery service was top notch. The three guys were friendly, respectful and work-oriented. They were thorough with paperwork and executed the movement of the mattresses with ease and professionalism. My first purchase from R & F and I am very pleased.
May 29, 2023
It was very pleasant and I was not…
It was very pleasant and I was not rushed going through the store. Alicia was wonderful
May 22, 2023
Salesman Thom Norris
Salesman Thom Norris, from the Dewit, NY store sold us our leather living room Furniture, he was so great to work with. He impressed us so much we didn’t hesitate to buy from Raymour again, this time for a new dining room set!
May 20, 2023
Great company
Easy online purchase that I hope will be as amazing in person as the website displayed. Quick text notification and scheduled delivery date.
May 4, 2023
Our salesman Daniel Lewis was…
Our salesman Daniel Lewis was wonderful. He quickly understood what we were looking for and knew the exact recliner we would be happy with.
April 22, 2023
Salesperson was good and knowledgeable.
April 11, 2023
Reply from Raymour & Flanigan - Syracuse Dewitt
Thank you for taking the time to leave a review! We appreciate your feedback and are happy to hear that you found our salesperson to be knowledgeable. Enjoy your new furniture. -Jeff V.
Nicole was wonderful on explaining the…
Nicole was wonderful on explaining the different options available.
March 24, 2023
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