The sales staff was very helpful not pushy at all and answered all my questions and concerns. The delivery staff was excellent very efficient and care full handling of all the pieces I purchased. All... See more
Company replied
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See what reviewers are saying
Bought same item for husband.Purchase and delivery were perfect. MARY salesperson walked me through everything and delivery was timely and stress free.Loved the computer armoire so decided to buy anot... See more
Showed us an amazing Starlite recliner. We ordered it. When we received it audio functions did not work. Refused return even though is was less than 24hrs. Salesman did not tell us TV requirements. I... See more
Company replied
Kendra is the best! She helped design our new sunroom set up, and she showed us several furniture choices to consider. Gardner was also terrific, very patient as we looked at MANY choices. He was help... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
5084 Commercial Drive, 13495, Yorkville, NY, United States
- 3157684100
4.7
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kindness
Mary was very patient and gracious working with my parents Kathryn and William. I really appreciated it.
Thank you
Constance
July 16, 2022
Reply from Raymour & Flanigan - Utica
Thank you Constance for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
Our salesman was very helpful and…
Our salesman was very helpful and informative. The delivery process was quick and easy and the delivery guys were great.
December 17, 2021
Reply from Raymour & Flanigan - Utica
Thank you for taking the time to leave a review, William! We really appreciate you taking the time out to share your experience with us. -Taylor W
Very happy with the service in the…
Very happy with the service in the store with Mary and the delivery was great also
June 3, 2021
Reply from Raymour & Flanigan - Utica
Hi Donna! It's nice to hear you enjoyed your experience. Have a great day! -CE
Mary was very helpful over the phone…
Mary was very helpful over the phone and in person . Very knowledgeable.
June 2, 2021
Reply from Raymour & Flanigan - Utica
Hello Shawn! It's nice to hear you had a great experience furniture shopping at Raymour & Flanigan! Thank you for shopping with us! -CE
Great experience employee was very…
Great experience employee was very helpful in our purchase and also very friendly
May 5, 2021
Reply from Raymour & Flanigan - Utica
Hi Dennis! It's nice to hear you enjoyed shopping for furniture with us. We appreciate you shopping with us!
Sectional
Very happy except that we picked a popular sectional and it won’t be in until the end of may …. Other than that no complaints. Liz was very helpful 😊
April 29, 2021
Reply from Raymour & Flanigan - Utica
Hello Henry! It's great to see your experience with Raymour & Flanigan was enjoyable! Have a great day!
My salesman was Kevin he was friendly…
My salesman was Kevin he was friendly helpful and professional
March 24, 2021
Reply from Raymour & Flanigan - Utica
Hi Linda! It's nice to see you enjoyed your experience shopping at Raymour & Flanigan. We hope to see you again soon! -MR
Excellent service by Christine and…
Excellent service by Christine and Lordes....quick turnaround for deliveries and delivery persons were very friendly and helpful!
March 19, 2021
Reply from Raymour & Flanigan - Utica
Hi Marcianne! Thank you for your awesome review! We hope you enjoy your new furniture! -MR
I was looking for a couch
I was looking for a couch. The salesperson knew about every couch in the store and was able to show me items that met my criteria in a short time. I had my couch in 4 days.
March 18, 2021
Reply from Raymour & Flanigan - Utica
Hi Pat! Thanks so much for telling us about your experience. We hope to see you again soon! -MR
I had a very pleasant visit the…
I had a very pleasant visit the manageress very helpful.I was able to get what I wanted with delivery
March 18, 2021
Reply from Raymour & Flanigan - Utica
Hello Karen! We are glad to see your experience shopping with us was enjoyable! Have a great day! -MR
Our sales lady
Our sales lady, Liz (Elizabeth) was amazing! She was very courteous and knowledgeable! This is the second time I dealt with her and I seek her out every time we go there!!!!
December 17, 2020
Reply from Raymour & Flanigan - Utica
Hello Darlene! Thank you for your 5-star review! We appreciate you shopping with us! -MR
It was a really good experience!!
It was a really good experience. The employees were very helpful and kind. I bought everything that I wanted.
September 29, 2020
Unprompted review
Reply from Raymour & Flanigan - Utica
Hello Lana! Thanks so much for the kind words! We hope to see you again soon! -MR
Knowledgeable consultant
Knowledgeable consultant. Very friendly. Took time with me to discuss my needs. Very professional
August 24, 2020
Unprompted review
Reply from Raymour & Flanigan - Utica
Hello Felicia! It's nice to see you enjoyed your experience with Raymour & Flanigan. Thank you for furniture shopping with us! -MR
Saleswoman Liz Bello was excellent in…
Saleswoman Liz Bello was excellent in assisting us! Very pleased with the experience!
August 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Utica
Hi Helen! Thanks for your 5-star review! We hope you're enjoying your new furniture! -MR
Joe Leonard was very helpful without…
Joe Leonard was very helpful without being pushy and was fun to deal with. Thank you
July 3, 2020
Unprompted review
Reply from Raymour & Flanigan - Utica
Hi Teresa! Thanks for your kind review! We appreciate you shopping with us! -MR
Do not do business with them go across…
Do not do business with them go across the road to joes they are a lot better
February 20, 2020
Unprompted review
Reply from Raymour & Flanigan - Utica
Hi Andy. We're sorry to see this review from you! We'd like the opportunity to talk with you further to see how we can help. Just email us at rfcare@raymourflanigan.com with more details. -MR
The pillow is a little to high right…
The pillow is a little to high right now but I am hoping it will sink a little with a little use.
January 22, 2020
Unprompted review
Our first call is always to Joe he is…
Our first call is always to Joe he is very knowledgeable and helpful! We will continue to call Joe for our needs he is amazing
October 28, 2019
Unprompted review
Reply from Raymour & Flanigan - Utica
Hi Matt! Thanks for reviewing your experience shopping with us! We are looking forward to seeing you again soon! -MR
Mai was very friendly and helpful.
September 30, 2019
Unprompted review
Reply from Raymour & Flanigan - Utica
Hello Karen! Thanks so much for your fabulous review! We hope you're enjoying your new furniture! -MR
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