We purchased a new living room set. Our experience with Raymour & Flannigan was top notch. Not only did we have our salesperson (Alfonsina) taking care of us perfectly, the Store Manager (Beth) came... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Raymore flogged me again. Promised delivery. Never called me. I called them and were assured on time delivery. Never showed up. Wasted a whole day waiting and calling. No reply. Mary Gannon sal... See more
Company replied
We had a great experience at this location. Our sales person was Shawn and he provided us with exceptional customer service. He was very courteous and invested in helping us find the right fit of vari... See more
Ali was a terrific salesperson She was very knowledgeable and answered all our questions. More importantly she gave us space when she knew we wanted to discuss things. No high pressure here. The furni... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
650 Bald Hill Rd., 2886, Warwick, RI, United States
- 4015892053
4.5
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Raymour & Flanigan - Warwick
Dear Carolyn,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received excellent service. Our team works hard to ensure every customer has a positive experience, and your feedback means a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Professional
Professional, friendly, d
elivery. Easy to order online. Love the delivery tracker.
October 28, 2024
Reply from Raymour & Flanigan - Warwick
Dear Jean,
Thank you so much for your wonderful review! We're thrilled to hear that you found our online ordering process easy and that you enjoyed using our delivery tracker. It's great to know that our team provided professional and friendly service. We appreciate your feedback and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Had the best experience with Shawn…
Had the best experience with Shawn Cundy today. He was super personable, not pushy at all, very welcoming ! Appreciated all his help today and will be back for future purchases
Thank you again!
-Bob and Kiannah
October 21, 2024
Unprompted review
Reply from Raymour & Flanigan - Warwick
Thank you so much, John, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Warwick
Hi Luca,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our salesman, especially in the bedding department. Our team takes pride in their knowledge and dedication to helping customers find exactly what they need. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new bedding!
Best regards,
The Raymour & Flanigan Team
Shawn was great
Shawn was great. Gave us the info we needed and kept it easy. No pressure- loved that! Will definitely shop and buy from him again.
September 29, 2024
Woman was great that helped me!
September 23, 2024
Reply from Raymour & Flanigan - Warwick
Thank you so much for your review, Paula! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Warwick
Thank you so much for your review, Deborah! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Felix Manon Batista
Your sales person, Felix Manon Batista was extraordinary... before we looked at any mattress, he asked us a lot of questions so he could get the right solution. If I had a company, I would have hired him on the spot...
September 6, 2024
Unprompted review
Reply from Raymour & Flanigan - Warwick
Dear Bruce,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Felix Manon Batista provided you with extraordinary service and took the time to understand your needs before recommending a mattress. It's always our goal to ensure our customers find the perfect solution, and it's clear Felix exemplifies this commitment.
Your kind words and high rating mean a lot to us. We will be sure to pass along your compliments to Felix and the rest of our team. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Our purchase of the Gerard Power Lift Recliner
Our purchase of the Gerard Power Lift Recliner with Power Head Rest and Power Lumbar, Saturday, 31 Aug 24, during the Labor Day Special Sale, was made possible by Raymour & Flanigan sales associate Felix Manon Batista. Felix is very knowledgeable, friendly, and customer service oriented. He worked with us providing details about the many features associated with the Gerard Power Lift Recliner. My wife and I were impressed by Felix's attention to detail and the manner in which he assisted us in making a decision to purchase the product. Do everything you can to retain Felix Manon Batista as a valued Raymour & Flanigan Home Furnishing Consultant.
August 31, 2024
Reply from Raymour & Flanigan - Warwick
Dear Bob,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Felix provided you with exceptional service and helped you find the perfect Gerard Power Lift Recliner. It's always our goal to ensure our customers feel informed and confident in their purchases, and it sounds like Felix did just that. Your kind words and high praise for Felix are greatly appreciated, and we will certainly pass along your feedback to him. We hope you and your wife enjoy your new recliner for many years to come!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Izzy was extremely helpful with our…
Izzy was extremely helpful with our decision to purchase a mattress and accessories.
August 29, 2024
Reply from Raymour & Flanigan - Warwick
Hi Donna,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Izzy was able to assist you effectively in choosing the perfect mattress and accessories. We strive to provide excellent service, and it's wonderful to know that Izzy met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new mattress!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Warwick
Hi David,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our staff was able to assist you effectively. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Service people patient and
Service people patient and
Knowledgeable
Problem handled professionally
July 30, 2024
Reply from Raymour & Flanigan - Warwick
Dear Jbf,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our service team was patient, knowledgeable, and handled your problem professionally. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sales person knew just what I was…
Sales person knew just what I was looking for and brought me right over to it. Had the pricing and answered all my questions.
July 19, 2024
Reply from Raymour & Flanigan - Warwick
Hi Eileen,
Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to assist you so effectively and provide you with all the information you needed. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Felix is a great salesperson
Felix is a great salesperson. He worked well with us in every pi 76886
July 18, 2024
Reply from Raymour & Flanigan - Warwick
Hi Cheryl,
Thank you so much for your wonderful review! We're thrilled to hear that Felix provided you with such a positive experience. We pride ourselves on our team's dedication to excellent customer service, and it's great to know Felix met your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Wonderful furniture buying experience
Deb was very helpful to us in finding the best recliner. She showed us all the options and vas very knowledgeable. It really was a pleasurable experience!
July 16, 2024
Reply from Raymour & Flanigan - Warwick
Dear Barbara,
Thank you so much for your wonderful review! We're thrilled to hear that Deb was able to assist you in finding the perfect recliner and that you had such a positive experience with us. Your kind words about her knowledge and helpfulness mean a lot. We hope you enjoy your new recliner and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sean Is Amazing! 10/10
We really enjoyed our experience with Sean and their manager! We went yesterday to look for a new mattress and bedframe and met Sean at the door. He was quick to take us right where we needed to be and showed us the exact mattress we'd asked to see. They had many selections and versions and even though we'd originally gone in for the Beauty Rest Harmony Lux, after speaking with Sean about some of our current sleep issues, we were provided two other alternative options that we could try out to make sure our selection was the best one for our situation. We actually ended up with the Beauty Rest Series 1 Black selection after hearing his explanation of longevity and other features including being able to try it out ourselves in store. Not once did we feel pressured either way but it was wonderful to speak to someone so knowledgeable on the options and provide us alternatives to ensure we got the right fit for our money. We were also very impressed by their warranty system and, even though we are moving in the near future, we were told to reach out for any issues or concerns even following our departure from the area. In total, because of Sean's attention to our needs and his vast knowledge of options, we were able to find not just a mattress but two new pillows, a bedframe, two mattress protectors, and a mobile bedframe for under $6,000!! The final icing on the cake was being able to have everything delivered, set up, and our old mattress and box spring hauled off in less than a week. We are expecting our bed this upcoming Wednesday and just wanted to thank Sean and the Raymour team for taking such good care of us - we couldn't be more excited for a good nights sleep very soon!
June 29, 2024
Unprompted review
Reply from Raymour & Flanigan - Warwick
Thank you so much, Kyrstin, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Kevin was beyond experienced and…
Kevin was beyond experienced and completely transparent. I didn’t feel like I was working with a salesperson, which can get uncomfortable at times. His honesty and product knowledge made it a no brainer for me.
June 23, 2024
Reply from Raymour & Flanigan - Warwick
Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Sean was great
Our experience with sean was very good. He was very helpful in helping us decide a matress that best suited us.
June 24, 2024
Reply from Raymour & Flanigan - Warwick
Hello Kevin Naylor Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Izzy and his manager were great to work…
Izzy and his manager were great to work with. Took their time with us to get what we wanted and got us the best prices possible. We came in only to look but got a couch set, fire pit and need to bring our daughter in for a possible new bedroom set.
June 8, 2024
Reply from Raymour & Flanigan - Warwick
Thank you so much for your review, Jim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.