Raymour & Flanigan - Watchung Reviews 

134
TrustScore 4.5 out of 5

4.6

1620 US Highway 22, 7069 Watchung, NJ, US


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Rated 5 out of 5 stars

I was shopping for a mattress at the Watchung store and was helped by a young man named Freddy Amaya and he was great! He was very knowledgeable, informative, and patient. He listened very well and... See more

Company replied

Rated 5 out of 5 stars

Appreciate the fact that oth of the sales consultants we worked with were not high pressure salespeople. The fact that the furniture was readily available is a plus but I think that delivery should... See more

Company replied

Rated 1 out of 5 stars

Furniture was delivered dirty and mismatched pillows. Returned the items and my refund took an additional week to be returned because the back office missed a step (or at least that’s what I was told)... See more

Rated 5 out of 5 stars

Super easy purchasing experience. So many models to choose from in your well kept showroom. Your Sales Associate Ray was amazing. Very knowledgeable on recliners and so patient with educating me on th... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1620 US Highway 22, 7069, Watchung, NJ, United States

  • 9086632350

4.6

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.6

All reviews

(134)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Syed was amazing

Syed was amazing. So down to earth and not pushy. Made my son feel so special 😁
We bought a bunk bed and it was the easiest process. 👍

June 6, 2021
Raymour & Flanigan - Watchung logo

Reply from Raymour & Flanigan - Watchung

Hello Elyse! Thanks for reviewing your experience at Raymour & Flanigan! We hope you're enjoying your new furniture! -CE

Rated 5 out of 5 stars

I am a regular shopper

I am a regular shopper , my experience was pleasant as always.

May 31, 2021
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Reply from Raymour & Flanigan - Watchung

Hi James! It's nice to see your experience at Raymour & Flanigan was enjoyable! Thank you for furniture shopping with us! -CE

Rated 5 out of 5 stars

Gene was very helpful & we valued his…

Gene was very helpful & we valued his suggestions! He made our visit successful, pleasant & timely. Thank you Gene Emogene!👍

May 16, 2021
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Reply from Raymour & Flanigan - Watchung

Hello Patricia! Thank you for leaving a review about your incredible experience. Have a great day!

Rated 5 out of 5 stars

We were searching for a new…

We were searching for a new mattress/bedding and worked with Simone. She was great - friendly, knowledgeable and very helpful. I'd give her five stars!

May 13, 2021
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Reply from Raymour & Flanigan - Watchung

Hi David! Thank you for telling us about your shopping experience. Thank you for shopping with us!

Rated 4 out of 5 stars

The sales lady was excellent

The sales lady was excellent. Very knowledgeable. Also very helpful.Not pushy at all.My only problem was the long time to get the items delivered . Also Asked if there was any room for a small discount, and she said NO. Very disappointing . I have worked in retail and I know there is room for a little discount.

April 15, 2021
Rated 5 out of 5 stars

Excellent Service

Our attendant was patient, courteous, and receptive to all of our questions.

March 30, 2021
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Reply from Raymour & Flanigan - Watchung

Hello Victor! Thanks for reviewing your experience shopping at Raymour & Flanigan! We hope to see you again soon! -MR

Rated 3 out of 5 stars

Removal of old mattress problem

The delivery was fast, the mattress was a good price. However, the website could have been far more transparent when it comes to removal of the old mattress. If you look hard enough, you will see that the the deliverers reserve the right to reject any bedding that they deem to be "unsanitary". The mattress had wear and tear and some stains, but it wasn't "unsanitary" -- not even sure that is supposed to mean. No discussion, just "it's not clean enough, we won't take it" -- which is not the same as "unsanitary".

March 28, 2021
Rated 5 out of 5 stars

ALWAYS TREATED FAIRLY FROM START TO…

ALWAYS TREATED FAIRLY FROM START TO FINISH...THANK YOU

March 18, 2021
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Reply from Raymour & Flanigan - Watchung

Hi Jeff! Thank you for your kind review! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

We’ve made several purchases from…

We’ve made several purchases from Raymour and Flanigan this year, and we are very satisfied with everything we’ve purchased!
The island we just received this week meets our expectations and needs. We love it!!!!

December 11, 2020
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Reply from Raymour & Flanigan - Watchung

Hi Ronald! Thank you for taking the time to write about your experience at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Loved dealing with Aretha Smith

Loved dealing with Aretha Smith! Very friendly and helped us with any questions we had. We will ask for her next time we visit!

November 30, 2020
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Reply from Raymour & Flanigan - Watchung

Hi Trudi! It's nice to hear you had a terrific experience! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Steward is great

Steward is great. My daughter amd i had a great experience.

October 10, 2020
Unprompted review
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Reply from Raymour & Flanigan - Watchung

Hi Theresa! We are happy to hear your experience was amazing! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Rosanna Doherty in the Richmond Ave.

Rosanna Doherty in the Richmond Ave., Staten Island store assisted us. She was very knowledgeable about the products and knew where all items were located in the store. She was polite, friendly and made us feel very welcome in the store and valued as a customer.

October 1, 2020
Unprompted review
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Reply from Raymour & Flanigan - Watchung

Hi Michele! Thanks so much for taking the time to leave us such a helpful review about your shopping experience! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Thank you Lydia!

Lydia was very helpful and led me through the entire process.

September 30, 2020
Unprompted review
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Reply from Raymour & Flanigan - Watchung

Hi Juliet! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Ask for Sande you won't go wrong!

Sales person was very knowledgeable, personable, extremely patient and helped me figure out exactly what is was I was looking for.

July 21, 2020
Unprompted review
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Reply from Raymour & Flanigan - Watchung

Hi Tiffani! Thanks so much for your kind review! Have a great day! -MR

Rated 5 out of 5 stars

Great service

Sales person, Simone, was fabulous

June 22, 2020
Unprompted review
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Reply from Raymour & Flanigan - Watchung

Hi Lisa! Thanks so much for your 5-star review! Have a great day! -MR

Rated 5 out of 5 stars

excellent service!

February 18, 2020
Unprompted review
Raymour & Flanigan - Watchung logo

Reply from Raymour & Flanigan - Watchung

Hi Janaina! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! We look forward to seeing you again in the near future! -MR

Rated 4 out of 5 stars

Not what we expected but had a happy ending …

We started at the outlet and nothing similar to what we were looking for was available there. The salesman checked inventory and found an item he helped us choose on their website was at the regular store a few miles down the road. He contacted a salesperson at the regular store and let them know we were coming to see the chair. We were greeted and shown the chair. It really wasn't what we were looking for so the new salesman showed us several options including customizing a piece to meet our needs. We liked that chair he suggested. However, that piece was no longer available for order. We inquired about purchasing the floor model. He gave us a substantial discount, we made the purchase and it came home with us. Mission accomplished.

January 20, 2020
Unprompted review
Raymour & Flanigan - Watchung logo

Reply from Raymour & Flanigan - Watchung

Hi there. We are glad to hear the associates at our two locations were able to help you find the perfect chair. Thank you for taking the time to share this experience with us! -MR

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