Jacob Rutigliano was the person I worked with in Dec and I requested him yesterday when we went to purchase a new mattress. He was very knowledgeable and not pushy. This was the Watertown ny store. He... See more
Company replied
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Jacob Rutigliano was the person I worked with in Dec and I requested him yesterday when we went to purchase a new mattress. He was very knowledgeable and not pushy. This was the Watertown ny store. He... See more
Company replied
The sales rep was there when I wanted her to be and not hovering around when I didn't want them to be. I asked about certain furnishings, she pointed out to me where they were, and then I was able to... See more
Company replied
It’s real simple Jacob was what made our experience awesome. He gave us time wonder around and look at everything and then when we were ready to get information and prices on the things we picked out... See more
My experience with purchasing a purple 4 mattress was absolutely awesome !!! The Sales Representative was amazing, She went over everything and helped me so much and I was so thankful for that !! Su... See more
Company replied
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
1125 Arsenal Street, 13601, Watertown, NY, United States
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The store actually called me to let me know they had one of the chairs I ordered in stock and wanted to see if I wanted it delivered earlier. They were very nice and helpful. I will only do my buisness with Raymour and Flanigan in Watertown.

Reply from Raymour & Flanigan - Watertown
Our first time buying from there and we will definitely go back as the sales girl was super friendly and helped us pick out the couch we wanted.

Reply from Raymour & Flanigan - Watertown
Jacob Rutigliano was the person I worked with in Dec and I requested him yesterday when we went to purchase a new mattress. He was very knowledgeable and not pushy. This was the Watertown ny store. He has a very good approach with people. He also stayed in touch via email with me to coordinate when we would go back to make sure he was working

Reply from Raymour & Flanigan - Watertown
Christine was wonderful! She was very kind and patient as it took a while to decide . She was very helpful

Reply from Raymour & Flanigan - Watertown
The sales rep was there when I wanted her to be and not hovering around when I didn't want them to be. I asked about certain furnishings, she pointed out to me where they were, and then I was able to look around freely at them in a leisurely manner without anyone hovering nearby asking if I needed anything repeatedly like some places do, until I decided what I wanted and found her to talk about the sale. She was then able to quickly and easily answer all my questions about the product.

Reply from Raymour & Flanigan - Watertown

Reply from Raymour & Flanigan - Watertown
My experience with purchasing a purple 4 mattress was absolutely awesome !!! The Sales Representative was amazing, She went over everything and helped me so much and I was so thankful for that !! Super happy 😊 Hope to have her again next time I purchase something else.

Reply from Raymour & Flanigan - Watertown
Kathy Bright was amazing! Answered all our questions, no pressure and measured everything for us. Made the entire process a piece of cake. Will definitely come back for our dining room furniture!!

Reply from Raymour & Flanigan - Watertown

Reply from Raymour & Flanigan - Watertown
Wonderful experience. Very pleasant and knowledgeable young man that helped us. We never felt rushed despite the fact it took us almost 2 hours to make our decision.

Reply from Raymour & Flanigan - Watertown
Kristen was a great sales lady she helped in everything since I walked in the door.

Reply from Raymour & Flanigan - Watertown
We were VERY pleased with the service we received. Becky was amazing!!! She went out of her way to assist us with our choices!

Reply from Raymour & Flanigan - Watertown
We were welcome at the door as we arrived and the sales lady was very wonderful helped us with everything we needed thanks again

Reply from Raymour & Flanigan - Watertown
We found our perfect chair for our home. The sales girl was very knowledgeable and guided us to what we wanted. We are very happy 😊

Reply from Raymour & Flanigan - Watertown
It is always a pleasure to do business at Raymour and flanigan. Sales associates are pleasant and professional, helpful without being pushy, and make the purchasing process seamless. Checkout is fast and delivery set up is a breeze.

Reply from Raymour & Flanigan - Watertown
Attn anyone that wants great service from this furniture store, ask for Jacob (the one with the bow tie). He is awesome. This guy should needs a raise. He was so helpful, so polite and found me exactly what I was looking for in what seemed like seconds. So if it's great customer service your looking for in the watertown store ask for Jacob. Don't forget he is the one with the cute bow tie

Reply from Raymour & Flanigan - Watertown
Great place and very helpful staff. Huge selection and options not on the floor.
We received the same outstanding service that we received when we bought a house full of furniture in the spring of 2018. We were looking for a couch this time in the same pattern and material we already have, sure enough there it was right on the showroom floor. But, to our amazement, so was our sales person Christine Scovell, what a surprise. She took us immediately under her wing and we were completely done in minimal time. We purchased our new Couch and off we went 100 % satisfied. Super Service and great prices! Thank you Christine, we appreciate all you do!

Reply from Raymour & Flanigan - Watertown
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