Jacob Rutigliano was the person I worked with in Dec and I requested him yesterday when we went to purchase a new mattress. He was very knowledgeable and not pushy. This was the Watertown ny store. He... See more
Company replied
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The sales rep was there when I wanted her to be and not hovering around when I didn't want them to be. I asked about certain furnishings, she pointed out to me where they were, and then I was able to... See more
Company replied
It’s real simple Jacob was what made our experience awesome. He gave us time wonder around and look at everything and then when we were ready to get information and prices on the things we picked out... See more
My experience with purchasing a purple 4 mattress was absolutely awesome !!! The Sales Representative was amazing, She went over everything and helped me so much and I was so thankful for that !! Su... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1125 Arsenal Street, 13601, Watertown, NY, United States
- 3157880599
4.8
Excellent
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Service was great
Service was great. The reason for the 4 star rating is that the initial guy that waited on us passed us on to someone else because he was busy....but it didn't look that way lol. Great service over all and we love our couch.
November 8, 2019
Unprompted review
Reply from Raymour & Flanigan - Watertown
Hi Lallier. Thank you for taking the time to leave us this review. We appreciate you sharing this important feedback with us. We are looking forward to seeing you again soon! -MR
Customer Service at it’s Finest!
Everyone was very knowledgeable and friendly. Becky Katelyn and Kathy were all great!
November 8, 2019
Unprompted review
Reply from Raymour & Flanigan - Watertown
Hi June! It's great to hear your experience with Raymour & Flanigan was enjoyable! We hope you're enjoying your new furniture! -MR
The furniture is lovely
The furniture is lovely, the delivery charge,$119. was outrageous!! I will not be back to your store.
.
November 3, 2019
Unprompted review
Reply from Raymour & Flanigan - Watertown
Hi Rita. We are sorry to hear you feel this way about our delivery fee and we apologize for any inconvenience this may have caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR
Reply from Raymour & Flanigan - Watertown
Hi Tammy! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR
Our sales lady was great
Our sales lady was great. easy to work and deal with. very knowledgeable.
September 23, 2019
Unprompted review
Reply from Raymour & Flanigan - Watertown
Hi Peter! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! We appreciate you shopping with us! -MR
Very friendly staff and knowledgeable
Very friendly staff and knowledgeable. I went it looking to buy 2 mattresses and 1 bed frame. And that’s exactly what I bought.
August 28, 2019
Unprompted review
Reply from Raymour & Flanigan - Watertown
Hello Darcy! It's great to hear you enjoyed your experience with us. We are looking forward to seeing you again soon! -MR
We returned once again to your store…
We returned once again to your store and were served by Christine at the WATERTOWN store
As always Christine was very helpful in helping us make a decision
Gary & Arlene Bonn
June 30, 2019
Unprompted review
Reply from Raymour & Flanigan - Watertown
Hi Gary and Arlene! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! Thank you for shopping with us! -MR
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