The sales associate was helpful in suggesting a better alternative to the sleeper sofa I originaly wanted. He provided explanations and details aout my purchase such as construction type, materials, e... See more
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My daughter and I had a great associate in Nicole. She was the absolute professional, greeted me at the door and was courteous to wait for my daughter, who showed up after me. She offered me water a... See more
The salesperson that handled my order was helpful, knowledgeable and respectfully to what I needs & vision was for "new smaller home space". My store experience was great and very easy. Which is impor... See more
Company replied
Horrible! After spending so much money the person helping us gave us set prices then tried to have me sign documents fast with out me reviewing my receipt. Upon checking he over charged me on multiple... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
100 West 125th St, 10027, New York, NY, United States
- 6468767510
4.3
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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The sales associate was helpful inHe provided explanations and details aout my purchase such as construction type, materials, etc.
The sales associate was helpful in suggesting a better alternative to the sleeper sofa I originaly wanted. He provided explanations and details aout my purchase such as construction type, materials, etc. i am going back in a few moths for computer furniture because the associate showed a computer desk that I like.
July 25, 2026
The 125th Street location in Harlem is…
The 125th Street location in Harlem is the worse! They take your money and screw you over! They have terrible customer service and the slickest salesmen you could ever work with... I will NEVER shop at any of their stores ever again... Fist they get your order wrong and then swindle you out of more money when they go to remedy... They play possum until they get your money and then are snakes after.... I advise you to not patronize the 125th Street in Harlem location ... because you will regret it...
May 21, 2026
Unprompted review
Great service!
Andrew & Hector called ahead of arrival, and were super efficient and helpful. Mattress is perfect!
May 14, 2026
My daughter and I had great assistance…
My daughter and I had a great associate in Nicole. She was the absolute professional, greeted me at the door and was courteous to wait for my daughter, who showed up after me. She offered me water and a place to sit and was just as gracious when my daughter arrived. Amazing person, who provided a great experience.
March 17, 2026
Knowledgeable
Knowledgeable, able to help me find exactly what I needed without being pushy.
October 5, 2025
Reply from Raymour & Flanigan - West 125th Street
Hello,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our team knowledgeable and extremely helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
The person who helped me was…
The person who helped me was knowledgable, friendly, and honest. When I got back in touch with him after a few days, there was a price drop that I benefitted from. He made it easy for me to arrange my order and delivery. I am excited about getting my new piece of furniture.
May 6, 2025
Reply from Raymour & Flanigan - West 125th Street
Dear Suzan Moss,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that our team member was knowledgeable, friendly, and honest, and that you were able to benefit from a price drop. It's great to know that arranging your order and delivery was made easy for you. We hope you enjoy your new piece of furniture and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Sales people are just attentive enough
Sales people are just attentive enough, present and helpful but not pushy. We found what we wanted with a minimum of stress. Thanks to Heribert Pichardo!
April 3, 2025
Reply from Raymour & Flanigan - West 125th Street
Hello Rachel,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our sales team attentive and helpful without feeling pressured. It's wonderful to know that Heribert contributed to making your shopping experience stress-free and enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back to Raymour & Flanigan in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - West 125th Street
Dear Jean Thomas,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Raymour & Flanigan. Your kind words about our courtesy, knowledge, professionalism, and patience mean a lot to our team.
We strive to provide the best service possible, and it’s incredibly rewarding to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - West 125th Street
Hi Theresa,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our salesman. At Raymour & Flanigan, we strive to provide exceptional service, and it’s always rewarding to know when we’ve succeeded.
Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to serving you again soon!
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Staff was very helpful.
Staff was very helpful, respectful and responded to all my questions. Thanks.
October 26, 2024
Reply from Raymour & Flanigan - West 125th Street
Hi Alma,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff was able to assist you and answer all your questions. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Rani was very helpful and great to do…
Rani was very helpful and great to do business with!!
August 20, 2024
Reply from Raymour & Flanigan - West 125th Street
Dear Sally,
Thank you so much for your wonderful review! We're thrilled to hear that Rani provided you with excellent service and made your shopping experience enjoyable. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Horrible
Horrible! After spending so much money the person helping us gave us set prices then tried to have me sign documents fast with out me reviewing my receipt. Upon checking he over charged me on multiple items. Unexpectable.
June 14, 2024
Reply from Raymour & Flanigan - West 125th Street
Hello AR! Thank you for your feedback. We are sorry to hear about the negative experience you had with us! If you would like to discuss your concerns further, please email a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. Thank you!
Sales representatives was really helpful
May 15, 2024
Reply from Raymour & Flanigan - West 125th Street
Hello Racquel Allison! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Professionalism
Professionalism, confidence, patience, compassionate, knowledgeable, a great listener and very understanding.
April 24, 2024
Reply from Raymour & Flanigan - West 125th Street
Thank you so much for your review, Jeanette! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Social Service
The salesperson that handled my order was helpful, knowledgeable and respectfully to what I needs & vision was for "new smaller home space". My store experience was great and very easy. Which is important to me because I know what I want when I walk to a Raymour & Flanigan store. So, my experience is the store was great.
April 11, 2024
Reply from Raymour & Flanigan - West 125th Street
Thank you so much for your review, Wanda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - West 125th Street
Thank you so much for your review, Rosalind! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
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