My daughter and I had a great associate in Nicole. She was the absolute professional, greeted me at the door and was courteous to wait for my daughter, who showed up after me. She offered me water a... See more
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The salesperson that handled my order was helpful, knowledgeable and respectfully to what I needs & vision was for "new smaller home space". My store experience was great and very easy. Which is impor... See more
Company replied
Horrible! After spending so much money the person helping us gave us set prices then tried to have me sign documents fast with out me reviewing my receipt. Upon checking he over charged me on multiple... See more
Company replied
The sales associate was helpful in suggesting a better alternative to the sleeper sofa I originaly wanted. He provided explanations and details aout my purchase such as construction type, materials, e... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
100 West 125th St, 10027, New York, NY, United States
- 6468767510
4.5
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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We were treated very kindly
We were treated very kindly. Every one was helpful and nice. We got everything we needed. Thank you.
June 28, 2021
Reply from Raymour & Flanigan - West 125th Street
Hi Felicita! It's great to see you had a great experience shopping with us! We are looking forward to seeing you again soon! -CE
Online ordering went well with no…
Online ordering went well with no problem. I find the survey a bit premature considering the furniture has not been delivered yet. At this point, we do not have an estimate date of delivery.
Once the furniture has been delivered, I will complete a survey without a problem.
Thank you.
May 26, 2021
Nice looking stuff, but cheap quality
Nice looking stuff, but most of it is poorly made with cheap materials. Just a step above ikea. One of my dining chairs broke within a month of delivery. I’ve been waiting several months to get a response from raymour. The call to service was rude. The floor team is nice, but they must be paid commission so the atmosphere is a bit intense.
May 25, 2021
Reply from Raymour & Flanigan - West 125th Street
Hi William. We're so sorry to hear you're having an issue with your furniture and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with our leadership team to see how they can help. Just email rfcare@raymourflanigan.com with your purchase information. Thank you. -CE
Excellent salesman
March 22, 2021
Reply from Raymour & Flanigan - West 125th Street
Hello Harry! Thanks so much for reviewing your experience with us! We are looking forward to seeing you again soon! -MR
Very comfortable to shop
Very comfortable to shop. The sales person will offer help on what I'm looking for, we will sit and talk about my purchase(s) and then he says "feel free to browse and let me know when ready". I love this because alot of stores sales person follow me around alot, and that's really annoying. The great thing sales person will offer me water then check to make sure any help I need. At the end, I purchase kitchen set and beautiful bedroom dresser. Thank you
March 22, 2021
Reply from Raymour & Flanigan - West 125th Street
Hi Gloria! Thanks so much for taking the time to leave us such a well-thought-out review about your shopping experience! Thank you for shopping with us! -MR
I’ve purchased a sofa plus warranty…
I’ve purchased a sofa plus warranty service on 2020 and I needed service for it because of a broken leg, and they sent me the wrong color item, contacted them many times since and to no avail. Awful service!!!
March 2, 2021
Great place to shop
Great place to shop, was in and out in about an hour. From walking in the doors until leaving the staff was very attentive. Special thanks to Chris on 2 occasions for helping me out. Brought a sofa and a bedroom set and I’m happy. Keep up the great work 👍🏾
March 2, 2021
Reply from Raymour & Flanigan - West 125th Street
Hello Barbara! We want to thank you for taking the time to write about your experience with Raymour & Flanigan! Have a great day! -MR
Israel and Sebastian were both superb!
December 7, 2020
Reply from Raymour & Flanigan - West 125th Street
Hi Dahlia! It's nice to see you enjoyed shopping for furniture with us. We look forward to seeing you again in the near future! -MR
Excellent service
Excellent service, from the service lady Blanca Pena to the delivery guys! The guys were very professional and efficient! They were in and out in a few minutes, with setting and cleaning up. Thank you! We love the loveseat!!
November 25, 2020
Reply from Raymour & Flanigan - West 125th Street
Hi Elaine! We want to thank you for taking the time to leave us such a thoughtful review! We look forward to seeing you again in the near future! -MR
Robert Pinto was able to guide me and…
Robert Pinto was able to guide me and my daughter in selecting the right bedroom furniture that will meet our needs. He provided excellent and professional services. I am very grateful! Thank you, Celeste A. Ramirez.
September 24, 2020
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hello Celeste! We want to thank you for taking a few minutes to leave us such fabulous feedback! We appreciate you shopping with us! -MR
Excellent service the store Fulton, Brooklyn
I already know what I want, so it was easy tithe the sales man. He was very courteous and nice. Excellent service!
August 18, 2020
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hello Ruth! Thanks so much for reviewing your experience! Thank you for furniture shopping with us! -MR
Reply from Raymour & Flanigan - West 125th Street
Hi Ruth! Thanks for leaving a review about your great experience. Have a great day! -MR
Very friendly and professional good…
Very friendly and professional good atmosphere
February 17, 2020
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hi Thomas! We are so glad to hear you enjoyed shopping for furniture with us. We hope you enjoy your new furniture! -MR
Andre is the best
Andre is the best. I've been dealing with him for the last 3 years with my furniture needs.
January 26, 2020
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hi Karen! It's nice to see you had an incredible experience at Raymour & Flanigan! Thank you for shopping with us! -MR
Reply from Raymour & Flanigan - West 125th Street
Hi Rosa! Thanks for your pleasant review! Thank you for furniture shopping with us! -MR
The quality of the furniture and…
The quality of the furniture and customer service was superior. My sales rep (Manny) was friendly, knowledgeable, and wasn't pushy. I was offered a variety of payment options. Overall, I was very pleased with my experience.
January 6, 2020
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hello Timothy! Many thanks for taking the time to leave us such a helpful review! Thank you for furniture shopping with us! -MR
The service Provider was very helpful.
January 6, 2020
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hi Tracy! It's great to hear you had an amazing experience! We are looking forward to seeing you again soon! -MR
Excellent service and products!
Excellent service and products! We only shop for furniture at your store.
December 3, 2019
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hi Rhonda! Thanks for your wonderful review! We hope you're enjoying your new furniture! -MR
Fanny was very helpful
Fanny (125th St. & Lenox in Harlem) was very helpful, persistent & knowledgable. She knows how to speak to any financial situation & was willing to do whatever it took to get you the best product for the best deal.
October 25, 2019
Unprompted review
Reply from Raymour & Flanigan - West 125th Street
Hi Candyce! Many thanks for taking the time to leave us such a thoughtful review! Thank you for furniture shopping with us! -MR
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