The sales reps was very helpful in helping us confirm our order and uodating our delivery date. However, the workmanship on the product is terrible. The headboard was apparently split before shipping... See more
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See what reviewers are saying
The salesman was very polite, helpful, and thorough. He found what we wanted immediately, both in store and by online order. He saved us money and helped us through delivery issues.
The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... See more
Company replied
Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1400 Rocky Run Parkway, 19803, Wilmington, DE, United States
- 3024785110
4.6
Excellent
253 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great salesperson (Chrissy)
Great salesperson (Chrissy) - Personable, knowledgeable and not pushy.
October 10, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Linda Rush! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!
Professional and knowledgeable staff
October 9, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Thank you so much for your review, Gregory! It's great to hear that our staff did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Wilmington Outlet
Hello George Raynor! We're glad you enjoyed shopping with us! We hope you enjoy your new furniture!
Jennifer Rubert was so helpful and…
Jennifer Rubert was so helpful and kind. Working with her made for a pleasant and seamless shopping experience. Thank you.
October 6, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Genevieve King! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and kind! We hope you're enjoying your new furniture. Thank you!
Cristy was very informative
Cristy was very informative, she gave us many options, and finally we ended up very pleased with her service.
October 3, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Thank you so much for your review, Samuel! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour and Flanigan “sales lead”Chris…
Raymour and Flanigan “sales lead”Chris Hamilton could see that we were having a difficult time picking out furniture for our house. With her knowledge and experience, she took her time and helped us have a great positive experience. We are very happy with our choices.
September 30, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Sharon Fantini! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and knowledgeable! We hope you're enjoying your new furniture. Thank you!
Sales manager did a great job.
October 1, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Kimberly! Thank you for your kind words, we are pleased to know that our sales manager did a great job! We hope you're enjoying your new furniture. Thank you!
Very knowledgeable of the product
Very knowledgeable of the product. Very good explanations and suggestions.
September 30, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Rios Mercado! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Customer! We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Jenn was wonderful- helpful and kind
Jenn was wonderful- helpful and kind! I’m so excited for my couches!
September 29, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Anamarie, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Very pushy salespeople
Very pushy salespeople at the outlet store in Wilmington. Would not take no for an answer. I refuse to buy anything from salespeople like that. We went to another store after this one where the salespeople were friendly and respectful. We bought from them instead. Being overly pushy will not get you more sales. It was ridiculous and a big turnoff for us.
September 24, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
We are very sorry to hear about this experience you had with us in our showroom! We would love the opportunity to speak further with you about your concerns. Please email your details, including the phone number associated with your account and a brief description of the issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our leadership team. Thank you!
Sales rep so helpful
Sales rep, Chris Hamilton, was extremely helpful answering all our questions, and looking for what we wanted, while we were also looking. No pressure on her part, just very helpful.
September 20, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Thank you so much for your review, Arlene! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Hooker Brookhaven lateral filing cabinet
I purchased a Hooker Brookhaven lateral filing cabinet. My salesperson (Chris) was very professional and helpful. She took the time to answer my questions and actually called the manufacturer to get clarification on the size of each drawer because this was a special order and wasn’t available to see in the showroom.
September 20, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Thank you so much for your review, Linda! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Chrisy is a fabulous sales associate!
The R&F sales associate, Chrisy, is fabulous! My husband and I were in the market for twin mattresses. From the moment we entered the store, we were enthusiastically greeted by Chrisy. We responded positively to Chrisy's friendly, no-pressure yet very knowledgeable approach when showing us different twin mattresses that would best fit our needs. Chrisy gained our trust to the point that, we purchased another much need mattress and boxspring for our main bed as well! Bottom line, we wanted to give our business to Chrisy! And she deserved our business. Her manager, Marcus, was wonderful too! He carefully explained our order and the whole delivery process with us. We really hit a home run shopping at R&F! We highly recommend Chrisy for being the most competent and enjoyable sales associate.
September 11, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Robin L! Thank you for your kind words, we are pleased to know that our sales associate did a fantastic job! We hope you're enjoying your new furniture. Thank you!
Saleswoman Jennifer Rubert was so…
Saleswoman Jennifer Rubert was so helpful and Knowledgeable it was like talking to an old friend. She gave good advice and made my selection easy. Also the manager Marcus came out and spoke to me he seemed like a genuinely nice guy. I will definetly go back to that particular store again.
September 16, 2023
Matt was excellent give him a raise
September 17, 2023
From start to finish The Lead rep…
From start to finish The Lead rep Jennifer took all my considerations and thoughts and helped me forge my couch!!! She stuck with me to the end and went above and beyond to make sure I got the piece I was looking for if I could give her 10 even 20 stars I would she is a very great asset to the company and is awesome as an individual as well I'm very glad to have walked in that day looking for my next sofa. Thank you
September 15, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Brandon Lane! Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Great detail from our sales person…
Great detail from our sales person (Pete). He helped us. Choose the correct product for our application.
September 10, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Tyrone Taylor! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Excellent service from Chris Hamilton & Marcus…
Chris Hamilton in your Wilmington storre was so
knowledgable about mattresses and spent a lot of
time explaining the benefits of a tempurpedic which
we ended up purchasing.Marcus was also very helpfull.Also complete delivery and installation is one
day later which is amazing.
September 10, 2023
Reply from Raymour & Flanigan - Wilmington Outlet
Hello Carmen Shappell! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
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