Raymour & Flanigan - Wilmington Reviews 

241
TrustScore 4.5 out of 5

4.6

5303 Concord Pike, 19803 Wilmington, DE, US


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Rated 5 out of 5 stars

Tom Shaw was a delight of a salesperson! We came in for new bed pillows but identified a bed that we will buy soon! He knows his industry, answered all our questions, heard our needs, and was so perso... See more

Rated 5 out of 5 stars

Denzel offered us perfect customer service! We saw modular chairs online and wanted to check them out in person. Denzel was kind, courteous, knowledgeable and a pleasure to meet. He answered all our q... See more

Company replied

Rated 2 out of 5 stars

My husband and I recently spent nearly $8,000 on furniture. The leather sofa we bought had power reclining seats and one of them stop working in the extended position. This happened after less than... See more

Company replied

Rated 5 out of 5 stars

Our salesperson, Tom Shaw, made the experience stress free and enjoyable from start to finish. We had a lot of specific requirements, given our small space, and he worked with us on creative solutions... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 5303 Concord Pike, 19803, Wilmington, DE, United States

  • 3024782151

4.6

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.6

All reviews

(241)

3,956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Customer Service

November 2, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Derrick,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Sales person did a good job and was…

Sales person did a good job and was very helpful in explaining pricing and availability of the chair we were looking for. She was very friendly. Store is clean and well lit. This is not my first purchase from Raymore and Flanagan. I would not hesitate to go back if and when I would need another piece of furniture.

October 31, 2021
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Reply from Raymour & Flanigan - Wilmington

Thank you for taking the time to leave a review, James! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

Very pleased with the service received

I bought a bed and mattress set from Carl yesterday. He is very friendly, courteous, and knowledgeable about the furniture sold at the store. I like that he took the time to give me information on the items I was buying and was patient and non-pressuring as I made my decisions on what to purchase. I highly recommend him and look forward to working with him again for any future furniture needs.

September 20, 2021
Rated 5 out of 5 stars

Brenda too all the time I needed to…

Brenda too all the time I needed to choose what I wanted. Was very helpful and courteous

July 9, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Helen! It's great to hear you enjoyed your experience shopping with us. We hope you enjoy your new furniture! -CE

Rated 5 out of 5 stars

Great Experience

Juan Perez was awesome and I left with exactly what I wanted. I was also thrilled that I could get delivery in a matter of days and not a matter of months.

June 9, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Mike! Thanks so much for leaving us a 5-star review! Thank you for furniture shopping with us! -CE

Rated 5 out of 5 stars

My experience with my salesperson Don…

My experience with my salesperson Don was pleasant and positive in every way. I purchased what I came in for and the experience was great in every way. Once again thank you!!!

June 9, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi there! Many thanks for the kind words! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

Phil is great

Phil is great! I enjoy working with him!

June 5, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Dj! Many thanks for your kind review! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

The sales associate Rodney was very…

The sales associate Rodney was very helpful in assisting my husband and I with making the right selection for our bedroom furniture. Guided us through the process of getting financed, explained the terms and made everything so easy to complete.

May 3, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Kimberly! Thanks so much for taking the time to leave us such wonderful feedback! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

the online order was easy and quick and…

the online order was easy and quick and a promised quick delivery in next several days. Hopefully the furniture will be loved just as much!

April 25, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Lynn! Many thanks for your amazing review! Thank you for furniture shopping with us!

Rated 5 out of 5 stars

Great experience

Great experience.
Very professional staff.

April 9, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Larry! It's nice to hear you enjoyed shopping for furniture with us. We hope to see you again soon!

Rated 5 out of 5 stars

Thanks Coco

This was the 5th store I went to looking for a new mattress. Coco went above and beyond to help me. She was very caring and down to earth. She made me feel very comfortable, and I found what I was looking for. 100% recommend this store. Thank you so much Coco and Gene!!!

April 7, 2021
Rated 5 out of 5 stars

My experience with Washington was…

My experience with Washington was excellent. He was helpful and informative. He deserves a raise!

March 24, 2021
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Reply from Raymour & Flanigan - Wilmington

Hi Judith! It's nice to hear your experience at Raymour & Flanigan was enjoyable! We appreciate you shopping with us! -MR

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