Tom Shaw was a delight of a salesperson! We came in for new bed pillows but identified a bed that we will buy soon! He knows his industry, answered all our questions, heard our needs, and was so perso... See more
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Denzel offered us perfect customer service! We saw modular chairs online and wanted to check them out in person. Denzel was kind, courteous, knowledgeable and a pleasure to meet. He answered all our q... See more
Company replied
My husband and I recently spent nearly $8,000 on furniture. The leather sofa we bought had power reclining seats and one of them stop working in the extended position. This happened after less than... See more
Company replied
Our salesperson, Tom Shaw, made the experience stress free and enjoyable from start to finish. We had a lot of specific requirements, given our small space, and he worked with us on creative solutions... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
5303 Concord Pike, 19803, Wilmington, DE, United States
- 3024782151
4.6
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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We were easily able to purchase what we…
We were easily able to purchase what we needed.
March 1, 2024
Reply from Raymour & Flanigan - Wilmington
Thank you, Patricia, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Washington was an excellent sales man
Washington was an excellent sales man. He was both pleasant to deal with and knowledgeable, he was also great with our energetic kiddos.
February 24, 2024
Perry was friendly
Perry was friendly, well informed, and low-key, with no high-pressure sales pitch. Gave us the info we needed to make our decision.
February 21, 2024
Reply from Raymour & Flanigan - Wilmington
Hello Peter Muller! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Quick help and honesty.
February 4, 2024
Reply from Raymour & Flanigan - Wilmington
Thank you, Nancy, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
I bought this before and need another…
I bought this before and need another one. Great service on the first and I love the rug. Why would I “not “ go to them for a repeat? They are a great company. Good value,
good price, good service, good product.
February 3, 2024
Reply from Raymour & Flanigan - Wilmington
Thank you, Gerry, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a loyal customer with Raymour & Flanigan!
Our salesman Phil Dodd was terrific
January 19, 2024
Reply from Raymour & Flanigan - Wilmington
Hello Janet Ballerino! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!
Delivered next day as promised
Delivered next day as promised! Delivery men very courteous.
January 9, 2024
Reply from Raymour & Flanigan - Wilmington
Thank you for taking the time to leave a review. We're so happy to hear that you had a great delivery experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales representative was very helpful
January 8, 2024
Reply from Raymour & Flanigan - Wilmington
Thank you so much for your review, Margaret! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
My husband and I recently spent nearly…
My husband and I recently spent nearly $8,000 on furniture. The leather sofa we bought had power reclining seats and one of them stop working in the extended position. This happened after less than 2 WEEKS after delivery. The store sent a link to schedule a repairman. I have small children and it is dangerous being stuck open. The least they could have done is apologize and try to expedite service. The salesman, Vinny, was uninterested and showed no concern. Very unfortunate
November 25, 2023
Unprompted review
Reply from Raymour & Flanigan - Wilmington
Hello Jennifer Sandner. We apologize for the experience you had with our customer service team. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account, and a leader will reach out soon. Thank you!
Sectional for family room
I worked with Denzel and he was knowledgeable and very helpful.
November 5, 2023
Reply from Raymour & Flanigan - Wilmington
Thank you so much for your review, Jennifer! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
knowledgeable and friendly sales rep
October 28, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Ed Woodford! Thank you for your kind words, we are pleased to know that our sales associate was so knowledgeable and friendly! We hope you're enjoying your new furniture. Thank you!
Vinny did a great job selling us…
Vinny did a great job selling us furniture for our new home in SC!
October 22, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Terry G! Thank you for your kind words, we are pleased to know that our sales associate did such a great job! We hope you're enjoying your new furniture. Thank you!
EXCELLENT, THE EXTRA MILE!!!!
My representative (Denzel Teagle) located in Wilmington, Delaware was most helpful in guiding me through the computer aspect of my order and had patience with me! The item was on backorder until November 11, 2023. He went the extra mile in locating the item that luckily was in stock due to a cancellation!! The fact that he took the time to search for the item and call me back shows he's much more than an employee working for his paycheck! It shows me that there are still people we care about servicing the public!! I am overjoyed in the anticipation of my purchase!!
October 23, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Denise Gainer! Thank you for your kind words, we are pleased to know that our sales associate did a fantastic job! We hope you're enjoying your new furniture. Thank you!
Denzel was transparent and great to…
Denzel was transparent and great to deal with. Would recommend to anyone.
October 19, 2023
Reply from Raymour & Flanigan - Wilmington
Thank you so much for your review, Joe! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Not being shadowed by salesmen
October 17, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Tony Fenza! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Great experience!
Chrisy was an absolute joy to work with! She helped me selecting a new couch & love seat. She listened to what I needed & wanted. Plus, set up a 3rd party hauler to deliver our purchase & take away old sectional.
September 28, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Jamie, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Philip Dodd was professional
Philip Dodd was professional, friendly, and knowledgeable.
September 28, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Maryanne, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Pete was very patient and helped us…
Pete was very patient and helped us find exactly what we needed. He was also understanding that there was other items that we needed to wait on purchasing. Would go back & recommend!
September 27, 2023
Reply from Raymour & Flanigan - Wilmington
Hello Jennifer Geller! Thank you for your kind words, we are pleased to know that our sales associate was so patient and helpful! We hope you're enjoying your new furniture. Thank you!
Easy to find and schedule!
September 25, 2023
Reply from Raymour & Flanigan - Wilmington
Thank you so much, Sharynne, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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