Raymour & Flanagan has beautiful furniture at great prices. I have shopped in store & online, My experience has always been fabulous. The quality, prices & customer service is outstanding. Thank y... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were furnishing almost an entire house. Kimberly B. was patient and helpful throughout the long process as we carefully selected everything from sectional couches (two of them!) to mattresses to be... See more
Company replied
Our sales representative Mr. Zlatko Davidivic was kind, caring and professional toward us as we wanted help finding a small loveseat couch and a kitchen table and chairs. He listened well to furnitur... See more
We knew what we wanted. Salesperson directed us to the correct section of the store. She informed us of the quality of the sofa we considered along with the features of the sofa. However, she did ta... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1855 Central Park Ave, 10710, Yonkers, NY, United States
- 9147933404
4.3
Excellent
191 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Raymour & Flanagan has beautiful…
Raymour & Flanagan has beautiful furniture at great prices. I have shopped in store & online, My experience has always been fabulous.
The quality, prices & customer service is outstanding.
Thank you ,
Priscilla DiLascio
May 26, 2026
Best furniture store in Westchester County
I had a wonderful experience at Raymour & Flannigan thanks to our sales representative, David, who was extremely friendly, attentive, and genuinely helpful throughout the entire process. He took the time to answer all of my questions, offered thoughtful recommendations, and made shopping feel easy and enjoyable. The Yonkers showroom also had a large inventory with beautiful furniture, making it easy to find exactly what I was looking for. Excellent customer service and such a great selection really stand out, and I would gladly recommend the Yonkers location to anyone in the tri-state area.
May 11, 2026
Angela was great
Angela was great, helpful and very knowledgeable. I am very happy with the selections and service.
April 19, 2026
COMPANY IS A SCAM BUY A MATTRESS…
COMPANY IS A SCAM BUY A MATTRESS ARRANGE FOR THEM TO FREE DISPOSAL OF OLD ONE WHEN THEY COME WILL TELL YOU THERE IS A STAIN BOARD OF HEALTH WONT LET THEM TAKE IT SUPPOSED TO BAG IT AND TAKE IT DONT FALL FOR IT TELL THEM TO TAKE THE NEW ONE BACK AND REFUND YOUR MONEY THEY HAD NO INTENTION OF TAKING IT JUST SAID THEY WOULD BECAUSE WERE ARE YOU GOING TO GET RID OF IT BETTER OFF NOT DOING BUINESS WITH
January 18, 2026
Unprompted review
Horrendous after purchase costumer…
Horrendous after purchase costumer service. Never answer the phone and when they do put you on hold and disconnect the call. Moreover you can only pay with checking and savings account when purchasing.
December 4, 2025
Unprompted review
I am absolutely outraged and deeply disappointed by the complete lack of follow-throug
ZERO STARS FOR CUSTOMER SERVICE.
I am absolutely outraged and deeply disappointed by the complete lack of follow-through. I was explicitly told that someone would reach out to me, and yet—nothing. No email, no call, no update. The silence is not only unprofessional, it’s insulting.
The blatant disregard for my time and concerns shows a shocking level of neglect from your customer service team. I’ve been a loyal, long-term customer, and to be dismissed and ignored like this is nothing short of appalling.
This is not how you treat customers—especially those who have supported your business for years. I expect an immediate explanation and resolution. Your failure to communicate is unacceptable, and I demand to be contacted without any further delay.
I keep getting the same message ‘sorry to hear…please reach out’ why bother if no one responds!!!!!
Next stop, headquarters and the BBB
October 20, 2025
Unprompted review
Dee was very helpful and efficient
Dee was very helpful and efficient. I found furniture I wanted with no problem.
October 7, 2025
Good communication
Good communication. No rush very patient with questions we may have had. Answer all. And applied all discounts to our final purchase. Thank you Wendy C.
September 22, 2025
Reply from Raymour & Flanigan - Yonkers
Hello Christopher,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our service very accommodating. At Raymour & Flanigan, we strive to provide the best experience for our customers, and your positive review is a wonderful affirmation of our efforts.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Yonkers
Hello John,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with Raymour & Flanigan Furniture and Mattress Store to be very helpful and informative. Our team is dedicated to providing excellent service and ensuring that our customers have all the information they need to make the best choices for their homes. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Very enjoyable experience
Very enjoyable experience! The team was so friendly and helpful.
August 3, 2025
Reply from Raymour & Flanigan - Yonkers
Hello KD,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a very enjoyable visit and that our team was friendly and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Great
This was my first time and it was great. Marcelino was professional, knowledgeable and fantastically helpful. I'm happy with my purchase and am anxious to use it.
July 28, 2025
Reply from Raymour & Flanigan - Yonkers
Hello Ronald,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit to Raymour & Flanigan was a great one. It's wonderful to know that Marcelino was able to assist you with professionalism and knowledge, making your shopping experience enjoyable. We're delighted that you're happy with your purchase and hope it brings you comfort and joy in your home. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
Marcelino a wealth of knowledge
Marcelino was not pushy, was very informative about mattresses in general , shared a lot of information.
we did some research and told him we would be back and we did come back.
July 9, 2025
Reply from Raymour & Flanigan - Yonkers
Hi Milagros Martinez,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Marcelino provided you with informative and helpful service without any pressure. It's wonderful to know that his knowledge about mattresses made a positive impression on you and contributed to your decision to return to our store.
We truly appreciate your 5-star rating and your kind words. Your feedback motivates us to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Raymour & Flanigan.
Warm regards,
Raymour & Flanigan Furniture and Mattress Store
Salesperson Fabi in Yonkers was nice to…
Salesperson Fabi in Yonkers was nice to work with
July 8, 2025
Reply from Raymour & Flanigan - Yonkers
Hello Eileen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed working with Fabi at our Yonkers showroom. Providing excellent customer service is our top priority, and it's wonderful to know that Fabi made your visit a pleasant one.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
I knew what I wanted it was my pleasure
I knew what I wanted. I knew the name of the product and he looked it up and he found it. He was very professional about it. I got it for a sale price. I was happy and he was happy great personality he had thank you.
July 6, 2025
Reply from Raymour & Flanigan - Yonkers
Hello Suzanne,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found exactly what you were looking for and that our team member was able to assist you professionally. It's wonderful to know that you were happy with the sale price and enjoyed the interaction. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Yonkers
Hello Katherine,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our team was able to provide you with helpful and friendly service. At Raymour & Flanigan, we strive to ensure every customer has a positive experience, and your kind words affirm that we are on the right track.
If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
My Triip to Raymour & Flanigan
The salesman was patient while we tried to decide on a mattress that we wanted to purchase. When the decision was made, he helped us with payment and delivery. I would definitely return to work with this salesman again.
His name is Gary.
June 14, 2025
Reply from Raymour & Flanigan - Yonkers
Dear Marsha,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Gary provided you with the patience and assistance you needed while choosing your mattress. It's great to know that he made the payment and delivery process smooth for you. Your satisfaction is our top priority, and we're delighted to have earned your trust and a 5-star rating.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Sanjay the sales person was very…
Sanjay the sales person was very informative and knowledgeable.
June 11, 2025
Reply from Raymour & Flanigan - Yonkers
Dear Marilyn,
Thank you for your feedback! We're thrilled to hear that Sanjay provided excellent service. We strive for positive customer experiences, and it's wonderful to know Sanjay met your expectations.
We appreciate your kind words and will share them with Sanjay and our team. We look forward to serving you again for your furniture needs.
Thanks for choosing Raymour & Flanigan!
Best,
Raymour & Flanigan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.