Raymour & Flanigan - Yonkers Reviews 

198
TrustScore 4.5 out of 5

4.5

1855 Central Park Ave, 10710 Yonkers, NY, US


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Rated 5 out of 5 stars

We were furnishing almost an entire house. Kimberly B. was patient and helpful throughout the long process as we carefully selected everything from sectional couches (two of them!) to mattresses to be... See more

Company replied

Rated 5 out of 5 stars

Our sales representative Mr. Zlatko Davidivic was kind, caring and professional toward us as we wanted help finding a small loveseat couch and a kitchen table and chairs. He listened well to furnitur... See more

Rated 4 out of 5 stars

We knew what we wanted. Salesperson directed us to the correct section of the store. She informed us of the quality of the sofa we considered along with the features of the sofa. However, she did ta... See more

Rated 5 out of 5 stars

Chester, our sales rep met us at the door, and helped my husband, who uses a walker, through the doors. He was knowledgeable and friendly, without being pushy. He was kind to my husband, and even foun... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1855 Central Park Ave, 10710, Yonkers, NY, United States

  • 9147933404

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.5

All reviews

(198)

4,135 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

This was my first time and it was great. Marcelino was professional, knowledgeable and fantastically helpful. I'm happy with my purchase and am anxious to use it.

July 28, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Ronald,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit to Raymour & Flanigan was a great one. It's wonderful to know that Marcelino was able to assist you with professionalism and knowledge, making your shopping experience enjoyable. We're delighted that you're happy with your purchase and hope it brings you comfort and joy in your home. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Marcelino a wealth of knowledge

Marcelino was not pushy, was very informative about mattresses in general , shared a lot of information.
we did some research and told him we would be back and we did come back.

July 9, 2025
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Reply from Raymour & Flanigan - Yonkers

Hi Milagros Martinez,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Marcelino provided you with informative and helpful service without any pressure. It's wonderful to know that his knowledge about mattresses made a positive impression on you and contributed to your decision to return to our store.

We truly appreciate your 5-star rating and your kind words. Your feedback motivates us to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you once again for choosing Raymour & Flanigan.

Warm regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Salesperson Fabi in Yonkers was nice to…

Salesperson Fabi in Yonkers was nice to work with

July 8, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Eileen,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed working with Fabi at our Yonkers showroom. Providing excellent customer service is our top priority, and it's wonderful to know that Fabi made your visit a pleasant one.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

I knew what I wanted it was my pleasure

I knew what I wanted. I knew the name of the product and he looked it up and he found it. He was very professional about it. I got it for a sale price. I was happy and he was happy great personality he had thank you.

July 6, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Suzanne,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found exactly what you were looking for and that our team member was able to assist you professionally. It's wonderful to know that you were happy with the sale price and enjoyed the interaction. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Your people were especially helpful and…

Your people were especially helpful and nice

June 18, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Katherine,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our team was able to provide you with helpful and friendly service. At Raymour & Flanigan, we strive to ensure every customer has a positive experience, and your kind words affirm that we are on the right track.

If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

My Triip to Raymour & Flanigan

The salesman was patient while we tried to decide on a mattress that we wanted to purchase. When the decision was made, he helped us with payment and delivery. I would definitely return to work with this salesman again.
His name is Gary.

June 14, 2025
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Reply from Raymour & Flanigan - Yonkers

Dear Marsha,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Gary provided you with the patience and assistance you needed while choosing your mattress. It's great to know that he made the payment and delivery process smooth for you. Your satisfaction is our top priority, and we're delighted to have earned your trust and a 5-star rating.

We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sanjay the sales person was very…

Sanjay the sales person was very informative and knowledgeable.

June 11, 2025
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Reply from Raymour & Flanigan - Yonkers

Dear Marilyn,

Thank you for your feedback! We're thrilled to hear that Sanjay provided excellent service. We strive for positive customer experiences, and it's wonderful to know Sanjay met your expectations.

We appreciate your kind words and will share them with Sanjay and our team. We look forward to serving you again for your furniture needs.

Thanks for choosing Raymour & Flanigan!

Best,
Raymour & Flanigan

Rated 5 out of 5 stars

The prices were amazing

The prices were amazing. The staff were very friendly.

May 25, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Margarita,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found our prices amazing and that our staff made a friendly impression. Providing exceptional service and value is our top priority, and it's always rewarding to know when we've succeeded.

We truly appreciate your support and look forward to welcoming you back to Raymour & Flanigan for all your home furniture needs.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The sales rep was very thorough

The sales rep was very thorough, patient and helpful. He worked with us to get what we wanted at a price that was right for us.

May 22, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Marge,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience with our sales representative was thorough, patient, and helpful. It's great to know that we could assist you in finding the perfect furniture at a price that suited your needs. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Love the Styles and Great Staff

They have a wide variety of styles to choose from and their staff is wonderful. I worked with Marcelino and highly recommend him.

May 15, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Robin A.,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our wide variety of styles and found our staff to be wonderful. Marcelino will be delighted to know that his assistance made such a great impression. Your recommendation means a lot to us, and we look forward to welcoming you back to Raymour & Flanigan soon.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Yonkers logo

Reply from Raymour & Flanigan - Yonkers

Hello Lisa,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Angela provided you with such a great experience. At Raymour & Flanigan, we strive to offer exceptional service, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Many recliners on the floor to chose…

Many recliners on the floor to chose from.

March 11, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Valued Customer,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our selection of recliners. Providing a wide variety of options is something we strive for, and it's wonderful to know that it made your visit a positive experience. If you have any questions or need further assistance, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Professional

Professional, courteous and caring delivery team.

February 22, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Frank,

Thank you for sharing your experience! We're delighted that our delivery team provided you with professional and caring service. We aim for an exceptional shopping experience, and it's great to know we met your expectations.

Your feedback is valuable, and we’ll pass your kind words to the team. If you need anything else in the future, feel free to reach out.

Thanks again for choosing Raymour & Flanigan. We look forward to serving you!

Best,
Raymour & Flanigan

Rated 5 out of 5 stars

Kerri Lawton very helpful…

Kerri Lawton was a very knowledgeable and professional rep.

February 22, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Bill,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that Kerri Lawton provided you with knowledgeable and professional service. At Raymour & Flanigan Furniture and Mattress Store, we strive to ensure every customer has a positive experience, and it's wonderful to know Kerri met your expectations.

If you have any further questions or need assistance, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jennifer was very helpful &…

Jennifer was very helpful & knowledgable!

February 18, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello Mary Castle,

Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that Jennifer was able to assist you with her helpfulness and knowledge. Providing excellent customer service is a top priority for us at Raymour & Flanigan Furniture and Mattress Store, and it's great to know that Jennifer made your experience a positive one.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 3 out of 5 stars

Ok, but haulaway was a hassle

They were quick and neat. But they gave me a hassle about taking back my old mattress, even though it was included in the deal.

February 18, 2025
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Reply from Raymour & Flanigan - Yonkers

Hello EB,

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service quick and neat. However, we're sorry to learn about the inconvenience you experienced regarding the mattress removal. We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

Rated 3 out of 5 stars

Chester was helpful in our search for a…

Chester was helpful in our search for a couch with recliners. We settled on the Morganthal but we're not ready to buy yet. In order to secure the price he gave us, we had to put down a refundable deposit of $100. I wasn't sure why, would that price not be honored if we came back to order it? That was confusing. Also I was surprised at the $225 delivery fee, seems pretty steep. I had a $150 gift card but was told it was expired and they would not honor it. That gives me pause with the whole purchase. It looks like a great product, but I'm not so sure anymore.

January 6, 2025
Rated 5 out of 5 stars

Good experience

Sales person David was a great help. His help picking a sofa made it a less stressful experience. Good amount of sofa options.

January 1, 2025
Rated 5 out of 5 stars

Our sales representative Mr

Our sales representative Mr. Zlatko Davidivic was kind, caring and professional toward us as we wanted help finding a small loveseat couch and a kitchen table and chairs. He listened well to furniture features for a smaller apartment space, and showed us options accordingly. Thank him again for us.

December 9, 2024

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