Grand opening of new store. The salesman introduced himself when we went in and then gave us tons of time to explore and was circling. We let him know when we were ready. He was so very knowledgeab... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
7248 Morgan Road, 13090, Liverpool, United States
- 1.866.383.4484
- RFcare@raymourflanigan.com
- www.raymourflanigan.com
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Replied to 3% of negative reviews
Typically replies within 1 week
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Worst customer service experience I’ve…
If I could give zero stars, I would. This was the single worst customer service experience I have ever endured. Trying to get a straight answer out of this company is impossible. Every person I was transferred to spun a different story and couldn't even provide basic information. Instead of actually doing their jobs, they string you along with false promises of follow-up calls that never happen. Their communication is non-existent, and their customer support is a joke. Save yourself the massive headache and take your business elsewhere. Avoid cherry hill location 1000%
Friendly greeting
Friendly greeting. No pressure. We browsed, took our time and salesperson was there when we had questions and we were ready to make our purchase.
A pleasant experience!
The service was very well.
The sales person
The sales person, Hayley Brumm, was wry helpful and insightful . She really helped us to pick out both a dining room set as well as a couch and recliner . The entire process of purchasing the furniture was also pretty easy . Thank you !
Web site would not send like to my phone
We had a great Consultant
We had a great Consultant, Joe Lovullo. He was attentive and helpful.
honest people
the sales man tom was very nice no rush we took our time prices were good women in the office also very nice
I was able to order my furniture in time for a family visit
I was able to order my item, on sale, and get it in time for an upcoming family visit. Because I am on a tight time schedule, I called the Kingston outlet store and spoke to a lovely associate who helped me schedule my furniture pickup earlier than what was available on the pick-up calendar. Their customer service can't be beat, and I appreciate talking to a real person!
Thank you, John for a Great Experience
John was our Sales Representative, and his patience and professionalism made our purchase a pleasure.
Seamless process in great selection
Michelle made the buying process very…
Michelle made the buying process very easy. She helped us pick the right furniture for our space and showed us all the options that were available.
Super helpful staff
Super helpful staff. Wide variety of options. This was our first stop for a couch and found the perfect one. Will definitely be back for a recliner in the future.
Kevin Sherlock was super kind and helpful. Big shout out to him. He made things really easy and smooth.
Bruce was awesome
Bruce was awesome. He made the entire process quick, easy, and efficient. Would recommend for sure.
Very pleasant shopping experience
Very pleasant shopping experience. The sales person was very pleasant and helpful and a pleasure to deal with.
Luis was so helpful And great
Luis was so helpful And great. He was so pleasant easy to talk to. You need more sales people like him
Great Shopping Experience!
Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating how the furniture would look in our home. They have great sales going on for July 4th so that was a bonus. But overall the staff n atmosphere there was awesome! Can’t wait to get our new living room!
Mohamed was very professional
Mohamed was very professional, helpful and friendly. He was not pushy or annoying trying to up sell. he knew his stuff. Got me in exactly the right configuration in 5 minutes or less.
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