Fantastic service when I had pre sale technical queries. I ordered the Elite Kit System underfloor heating mat, and Rayotec were super helpful when I had to return one of mats which was surplus to my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service from Rayotec. I have bought at least 22 different size foils from either direct or suggested by me and bought by family and friends. Easy to install with full instructions and extrem... See more
I ordered an underfloor heating kit (sticky mat) along with insulation tiles. The items ordered arrived the next day. The fitting instructions weren't brilliant but there was enough information (alon... See more
Company replied
Fitted to summerhouse that we’ve converted to a garden room/office under the carpet and it’s transformed how the building feels. Floors in these buildings are always cold so to get the heat where it... See more
Company replied
Company details
- Heating Equipment Supplier
- Building Materials Store
- Building Materials Supplier
- Boiler and Heating Service
- Home Improvement Store
- Solar Energy Company
About Rayotec
Written by the company
Rayotec Ltd is a family run business based in Sunbury-On-Thames, in Middlesex. With over 3 decades of experience in the field of renewable energies & underfloor heating. Established in 1987, we are a MCS government accredited company and have won multiple awards for our contribution to the industry.
At Rayotec we understand that it is difficult to decide which company is the most trustworthy and technically able which is why we have joined the “Which Trusted Traders” scheme. It gives our customers peace of mind and it has also given us the confidence that what we are doing is right.
We specialise in Photovoltaic Solar Panels, Solar Thermal panels, Solar Maintenance and Servicing as well as Hot water and Electric Underfloor Heating.
If you are having issues with your solar system one of our expert engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure that your system is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and we can resolve many problems within this period.
For any Underfloor heating needs, we can provide Warm Water and Electric underfloor heating products to all over the UK.
We also offer an installation service for Electric underfloor heating and our experienced team of fitters are always able to help with your project regardless of size. Solar Maintenance Electric Underfloor Heating Water Underfloor Heating Contact Us
Contact info
Unit 5 Trade City Sunbury, Brooklands Close , TW16 7FD, Sunbury-on-Thames, United Kingdom
- 01932 393615
- info@rayotec.com
- www.rayotec.com
4.7
Excellent
204 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my 3rd purchase of underfloor…
This is my 3rd purchase of underfloor heating.
It’s easy to fit
September 21, 2024
Ordered from rayotec before.The goods…
Ordered from rayotec before.The goods arrived when they told us. Everything well packaged and protected and will be ordering again in the near future.
September 26, 2024
Very good website
Very good website. Print delivery. Haven’t installed the product yet.
August 4, 2024
Great delivery time
Great delivery time, I ordered one minute before the next day delivery deadline and still received the order next day.
July 29, 2024
Very easy to deal with and top quality…
Very easy to deal with and top quality products
July 27, 2024
Next day delivery.
Great choice of mat heating systems. Upgraded the supplied thermostat for a Wifi thermostat to make life easier. Very fast dispatch and a great company to buy from.
July 3, 2024
Raytec- best of the best.
I’ve been using different brands of under floor heating for my bathroom and kitchen company for around 16yesrs, However I will be using Raytec from now on.
The quality of the product for the price is just unbeatable. I had lots of questions this time round as for the first time a customer wanted underfloor heating with laminate flooring NOT tiles. The gentleman on the phone was very helpful, sorted everything that was required and made my job a lot easier.
Lastly Once ordered the flooring arrived with in 2 working days which is a great turn around.
May 28, 2024
Great product easy to fit the fully…
Great product easy to fit the fully sticky mate is a god send
July 1, 2024
First time fitting underfloor heating…
First time fitting underfloor heating and It was easy peasy using the Rayotec sticky mat. I ordered a bit too much but I just separated the heating wire from the mat and extended it around the parameter of the floor.
July 2, 2024
Well packaged nice technology
Well packaged! got everyting I want. Would be great if there would be instructions on how to connect two seperate 2x9m2 mat as I ordered 18m2 mat and it is delivered in 2 pieces and dont know how I can connect those.
June 12, 2024
Quality electric underfloor heating
Good website, next day delivery, would recommend using this company.
June 3, 2024
deliivered on time ,product as…
deliivered on time ,product as described .Easy to instal ,only reason not a 5 star is that some of the mesh became unstuck when self leveller poured .
June 3, 2024
Very helpful staff member that I spoke…
Very helpful staff member that I spoke to last week was able to confirm that we needed another thermostat for the underfloor heating mats we had installed
May 27, 2024
Great product reasonably priced
Great product reasonably priced. Customer service was excellent
May 3, 2024
Reply from Rayotec
Thank you for your review, We hope you enjoy your new Electric Underfloor Heating and if you need anything at all please do not hesitate to get in contact and we will be happy to help.
From the start very impressed with…
From the start very impressed with information received from Faris he helped me a lot with questions I had, apon laying the heating mat found out I was 2.5mts short couldn't get to speak to Faris because he was on holiday so Stephen spoke to me sent him my plan which he said the mat I had received was the right size but said I should have left a space of 200mm round the edges although I have a email from Faris telling me it requires a gap of 150mm then told me a should have left gaps in the mat all over to cover this shortage which meant I would have to rip it all up again because I didn't know it was short till the end, after a very good start with Faris ended poorly with Stephen no apology for what is there mistake
April 2, 2024
Reply from Rayotec
I’m very sorry to hear that you were not happy with our service, unfortunately I was off ill when you sent your enquiry in, but I understand Stephen picked this up for you the next day.
We recommend heating mats that cover 80-85% of the free floor area. Depending on the shape of the room and how compactly you fit the mats, there can be a gap at the end of the room. This could have been easily resolved by spreading out the mat or by fitting a small 1m2 mat next to the larger mat.
Unfortunately, in your case you poured self-levelling compound over the heating mat before speaking to Stephen which makes resolving the issue more difficult. In hindsight, if you were unhappy with the coverage, it would have been better to have spoken to Stephen before covering the system with a levelling compound so that we could have suggested some easy and simple solutions.
It may still be possible to fit a 1m2 heating mat next to the current heating mat to get perfect coverage. If please in touch if that’s something that you would like to do.
Kind regards,
Faris
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.