While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service when I had pre sale technical queries. I ordered the Elite Kit System underfloor heating mat, and Rayotec were super helpful when I had to return one of mats which was surplus to my... See more

Rated 5 out of 5 stars

Fantastic service from Rayotec. I have bought at least 22 different size foils from either direct or suggested by me and bought by family and friends. Easy to install with full instructions and extrem... See more

Rated 5 out of 5 stars

I ordered an underfloor heating kit (sticky mat) along with insulation tiles. The items ordered arrived the next day. The fitting instructions weren't brilliant but there was enough information (alon... See more

Company replied

Rated 5 out of 5 stars

Fitted to summerhouse that we’ve converted to a garden room/office under the carpet and it’s transformed how the building feels. Floors in these buildings are always cold so to get the heat where it... See more

Company replied

Company details

  1. Heating Equipment Supplier
  2. Building Materials Store
  3. Building Materials Supplier
  4. Boiler and Heating Service
  5. Home Improvement Store
  6. Solar Energy Company

About Rayotec

Written by the company

Rayotec Ltd is a family run business based in Sunbury-On-Thames, in Middlesex. With over 3 decades of experience in the field of renewable energies & underfloor heating. Established in 1987, we are a MCS government accredited company and have won multiple awards for our contribution to the industry.

At Rayotec we understand that it is difficult to decide which company is the most trustworthy and technically able which is why we have joined the “Which Trusted Traders” scheme. It gives our customers peace of mind and it has also given us the confidence that what we are doing is right.

We specialise in Photovoltaic Solar Panels, Solar Thermal panels, Solar Maintenance and Servicing as well as Hot water and Electric Underfloor Heating.

If you are having issues with your solar system one of our expert engineers can come and assess system, identify the problem and resolve any issue quickly and efficiently to ensure that your system is back to full working order as quickly as possible. All of our call outs include up to 1 hour of labour and we can resolve many problems within this period.

For any Underfloor heating needs, we can provide Warm Water and Electric underfloor heating products to all over the UK.

We also offer an installation service for Electric underfloor heating and our experienced team of fitters are always able to help with your project regardless of size. Solar Maintenance Electric Underfloor Heating Water Underfloor Heating Contact Us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very helpful in the office

They were very helpful in the office. Product delivered quicker then I expected. Great floor now fitted by a local friend in Bedford

April 2, 2024
Rayotec logo

Reply from Rayotec

Thank you for your kind review John, I'm so glad we were able to help you with your project and hope you can enjoy your new electric underfloor heating.

If you ever need anything from us please do not hesitate to get in contact again and we will be happy to help.

Rated 5 out of 5 stars

Good Value…. Great Service

Checked 4 different suppliers online and these were the best on price and with next day delivery what’s not to like.
Kit arrived promptly next day and was very well packaged. Let’s hope it works as well as Rayotec have thus far.

April 16, 2024
Rayotec logo

Reply from Rayotec

Thank you for your fantastic review Neil, we always aim to keep our prices low but our customer service high, so its great to hear you have been happy with everything so far.

If you need any assistance getting your electric underfloor heating up and running then please do not hesitate to get in contact and we will be happy to provide any help you need.

Rated 5 out of 5 stars

All went very efficiently with the…

All went very efficiently with the order going through correctly.

April 4, 2024
Rayotec logo

Reply from Rayotec

Thank you for your review Mr Lambert, we are pleased to hear that your order went thought without a hitch and hope that you can enjoy your new electric underfloor heating.

If you ever need anything in the future please feel free to get in contact and we will be happy to help.

Rated 5 out of 5 stars

Great service, great price, great vendor

Great advice, saved me hundreds of £ when compared to other vendors.

February 12, 2024
Rayotec logo

Reply from Rayotec

Thank you for your fantastic review Elwyn, We are so happy that we were able to save you lots of money as well as offering you great advice about your electric underfloor heating and we hope you can enjoy your new system for many years to come.

If you ever need anything else from us please do not hesitate to get in contact again and we will be happy to help.

Rated 5 out of 5 stars

Inverter replacement

My solar panel inverter was showing a fault.
I got in touch with Rayotec and I am glad I did.
They offered an excellant customer experiance and after giving David Merchant my panel sizes and makers part numbers he found a compatable inverter to fit my system.
A date was fixed and engineer and part attended, now working like as it should.
Thank you

January 12, 2024
Unprompted review
Rayotec logo

Reply from Rayotec

Thank you for your review Mr Keene, I'm glad to hear we were able to get your solar inverter sorted quickly so you can enjoy the benefits of your system again.

Should you ever need anything more from us please do not hesitate to get back in contact.

Rated 5 out of 5 stars

Great customer service

Great customer service. I made a mistake with my order, which they spotted, and they rang me to get it sorted out.

Quick delivery.

The product is easy to install, and works well.

March 21, 2024
Rayotec logo

Reply from Rayotec

Thank you for your kind review, I'm glad we were able to help you with your project and were able to help correct the mistake before it caused you any issues with the installation of your electric underfloor heating.

We hope you can enjoy your new system and if you ever need anything from us we will always be happy to help you again.

Rated 5 out of 5 stars

Very helpful and informative advice…

Very helpful and informative advice received before purchase. Good price and very prompt delivery. Would definitely recommend.

March 18, 2024
Rayotec logo

Reply from Rayotec

Thank you very much for your amazing review Chris, the team are very happy that you found our service helpful and that we were able to help you with your electric underfloor heating project. We hope you can enjoy your new system and if there is ever anything else we can do for you please do not hesitate to get in contact and we will be happy to assist you again.

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

March 9, 2024
Rayotec logo

Reply from Rayotec

Thank you for your review. We hope you can enjoy your electric underfloor heating and if you need any help at all please feel free to get in contact.

Rated 5 out of 5 stars

Fast dilvery and good product would…

Fast dilvery and good product would recommend

March 1, 2024
Rayotec logo

Reply from Rayotec

Thank you for your kind review, we are glad you were happy with the electric underfloor heating and we hope you can continue to enjoy it in the future. If you ever need anything from us we will be happy to help you again.

Rated 5 out of 5 stars

First class product and super fast…

First class product and super fast delivery. Will definitely use again

February 28, 2024
Rayotec logo

Reply from Rayotec

Thank you so much for your kind review, its great to hear that you are happy with our service and our products. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Delivered as promised

Delivered as promised, on time.
Too early to advise on product as its not tested yet.

March 1, 2024
Rayotec logo

Reply from Rayotec

Thank you for your review Michael, I'm glad the materials all got to you on time and I hope you have a successful installation. If you need any assistance while you are getting it all installed please to not hesitate to get in contact and we will be happy to help.

Rated 5 out of 5 stars

Underfloor heating order…

The products I ordered arrived promptly and meet all our needs. I was given excellent support and advice when I contacted Rayotec and explained our needs. Very pleased with product and service. Thank you

February 21, 2024
Rayotec logo

Reply from Rayotec

Thank you for your amazing review John, we always love hearing that our customers are happy and we especially like knowing that we were able to help you and give you advice when you needed us. If you ever need anything else to do with your electric underfloor heating please do not hesitate to get in contact again and we will be happy to help you further.

Rated 5 out of 5 stars

Grate product

Great product, easy to use. Well done

February 13, 2024
Rayotec logo

Reply from Rayotec

Thank you for your review Dawid, I'm glad you found the materials easy to use and hope you can enjoy your new underfloor heating when you need it.

If you ever need anything in the future just let me know.

Rated 5 out of 5 stars

Good informative website

Good informative website, Helpful staff with technical queries, Prompt and efficient despatch. Good product, easy to install with good instructions.

February 6, 2024
Rayotec logo

Reply from Rayotec

Thank you for your fantastic review Martin, the team are so pleased to hear that you have a great experience with us and we hope you can enjoy your new electric underfloor heating. If you ever need anything else from us please do not hesitate to get back in contact and we will be happy to help you again.

Rated 5 out of 5 stars

Excellent technical service

Excellent technical service, extremely competitive pricing and quality products.
As a trade installer this is very important for my company.

February 2, 2024
Rayotec logo

Reply from Rayotec

Thank you for your amazing review Clyde, We love to hear that our customers are happy. It is very important for us that our prices always remain competitive without compromising on the quality of our products.

We look forward to helping you again with future electric underfloor heating products.

Rated 5 out of 5 stars

Professional

Prompt professional service, quality product.👍

February 2, 2024
Rayotec logo

Reply from Rayotec

Thank you for your kind review Douglas, It's always fantastic to hear that our customers are happy with our service and our products. We hope you can enjoy your electric underfloor heating system for many years to come and if you ever need anything from us in the future please do not hesitate to get in contact.

Rated 5 out of 5 stars

Great price and delivery

January 16, 2024
Rayotec logo

Reply from Rayotec

Thank you for your review Colin, we are glad your electric underfloor heating reached you quickly so you can start enjoying it sooner. If you ever need anything else please feel free to get in contact and we will be happy to help.

Rated 5 out of 5 stars
Rayotec logo

Reply from Rayotec

Thank you for your kind review John, it is always great to hear that people found the electric underfloor heating easy to use and we hope you can continue to enjoy your new heating for many years to come. If you ever need anything we are always here to help you again.

Rated 4 out of 5 stars
Rayotec logo

Reply from Rayotec

Thank you for your review John, we are glad you found your electric underfloor heating easy to install and hope you can continue to enjoy it for many years to come. If you ever need anything more from us in the future we will be happy to help you again.

Rated 5 out of 5 stars

Professional and Reliable - Repeat Customer

I used Rayotec back in 2016 to install Solar at my house which has been very reliable and performed exactly as they said it would. Now move forward to 2023 and I needed electric underfloor heating installed in my office. I contacted Rayotec and they were brilliant, knowledgeable and very reliable. I simply cannot fault them. Highly Recommended

November 28, 2023
Unprompted review
Rayotec logo

Reply from Rayotec

Thank you so much for your amazing review Jeremy, Its fantastic to hear that we were able to help you with both Solar and Electric underfloor heating and that you are happy with our service.

The team always love being able to help our customers so if there is ever anything else you need in the future please do not hesitate to get in contact again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look