Reach Sport Shop - UK Reviews 

54
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

One star is far too much. SCAMMERSSSS Customer service pretending to be dead while not sending any programme in 30 days.

Rated 1 out of 5 stars

Ordered Chelsea Year Book on 7/3 on day of release, order accepted. After 7 days no book, checked account on website which stated order completed. Still nothing today , account shows order cancelled... See more

Rated 1 out of 5 stars

I wish I'd read the reviews of Reach Sport before placing an online order for a book about Duncan Edwards as a Christmas present on 13th December 2023. Needless to say the book I ordered didn't turn u... See more

Rated 4 out of 5 stars

Ordered two match day programmes two months ago. Payment was taken immediately but despite several emails to Reach Sport Shop, have yet to receive the programmes or even the courtesy of a response.... See more

1.8

Poor

TrustScore 2 out of 5

54 reviews

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1.8

All reviews

(54)

1 review in the last 12 months

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Rated 1 out of 5 stars

Cannot keep online programmes permanently as pdf

I ordered a printed Manchester United vs Everton programme which never arrived. They sent me a refund when I complained. So I ordered the online version. This succeeded but it seems it is impossible to save the programme permanently as a pdf. You simply get permission to view it for a year. This is not what I paid for. I will not be using ReachSport again.

February 20, 2021
Unprompted review
Rated 1 out of 5 stars

Does this company exist?

Ordered magazine 13th January for February issue. Still not received and cannot communicate with them as apparently their office is closed and telephone lines off (information from their website today.) But you are able to order still and they can take your money!
Not sure if this company actually exists. Wish I had read other reviews before ordering.
PLEASE AVOID ORDERING ANYTHING

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

No delivery of Chelsea/Wolves programmes - 27th January 2021

I ordered three Chelsea/Wolves programmes on the 27th January - payment taken but no programmes have arrived yet.
I have emailed three times to see when they will arrive but have had nothing back. And it’s not possible to call them - the number will not take messages. I am very disappointed as they were for my son’s birthday.
I am at a loss as to how to contact them and feel I may have been duped. Would definitely not use them again. I really hope the programmes do turn up very soon.

February 5, 2021
Unprompted review
Rated 3 out of 5 stars

Long delivery time for item

Ordered a magazine and it arrived one month later. Though I understand there is a pandemic, the delivery took much longer than expected. There was no delivery status given at all which caused some uneasiness and no communication from the company.

However, just pleased the magazine arrived.

January 22, 2021
Unprompted review
Rated 1 out of 5 stars

Tried to order 2 books online twice

Tried to order 2 books online twice . The transaction did not complete after entering my details and a message saying Sending to complete the transaction carried on rotating. Their offices are supposed to be open 9 until 5 during the week, when I rang a recorded message was played saying the store was now closed when you are prompted to leave a message the phone goes dead ? They have advertised in the Liverpool Echo and now the Daily Express has anyone had any success with them ?

December 11, 2020
Unprompted review
Rated 4 out of 5 stars

Order Fulfilled

Ordered two match day programmes two months ago. Payment was taken immediately but despite several emails to Reach Sport Shop, have yet to receive the programmes or even the courtesy of a response.

Update. Just before Christmas 2020 I received an email from Reach Sport apologising for the programmes not being sent out and promising they would be sent in the New Year. Today, 8th January, both programmes have arrived as promised.

December 10, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 2 match programs

Ordered 2 match programs. Charged twice for shipping, didn't really mind as it was cheap enough.

It's been over a month and still not received them. Tried to email company but no response.

Joke of a service. Read their website, if you don't raise an issue within 30 days they won't replace or refund. No shipping notification, no communication and most importantly no items received.

No reviews online either. Don't trust, don't recommend.

October 24, 2020
Unprompted review
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