One star is far too much. SCAMMERSSSS Customer service pretending to be dead while not sending any programme in 30 days.
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See what reviewers are saying
Ordered Chelsea Year Book on 7/3 on day of release, order accepted. After 7 days no book, checked account on website which stated order completed. Still nothing today , account shows order cancelled... See more
I wish I'd read the reviews of Reach Sport before placing an online order for a book about Duncan Edwards as a Christmas present on 13th December 2023. Needless to say the book I ordered didn't turn u... See more
Ordered two match day programmes two months ago. Payment was taken immediately but despite several emails to Reach Sport Shop, have yet to receive the programmes or even the courtesy of a response.... See more
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Cannot keep online programmes permanently as pdf
I ordered a printed Manchester United vs Everton programme which never arrived. They sent me a refund when I complained. So I ordered the online version. This succeeded but it seems it is impossible to save the programme permanently as a pdf. You simply get permission to view it for a year. This is not what I paid for. I will not be using ReachSport again.
Does this company exist?
Ordered magazine 13th January for February issue. Still not received and cannot communicate with them as apparently their office is closed and telephone lines off (information from their website today.) But you are able to order still and they can take your money!
Not sure if this company actually exists. Wish I had read other reviews before ordering.
PLEASE AVOID ORDERING ANYTHING
No delivery of Chelsea/Wolves programmes - 27th January 2021
I ordered three Chelsea/Wolves programmes on the 27th January - payment taken but no programmes have arrived yet.
I have emailed three times to see when they will arrive but have had nothing back. And it’s not possible to call them - the number will not take messages. I am very disappointed as they were for my son’s birthday.
I am at a loss as to how to contact them and feel I may have been duped. Would definitely not use them again. I really hope the programmes do turn up very soon.
Long delivery time for item
Ordered a magazine and it arrived one month later. Though I understand there is a pandemic, the delivery took much longer than expected. There was no delivery status given at all which caused some uneasiness and no communication from the company.
However, just pleased the magazine arrived.
Have used Reach to purchase Glasgow…
Have used Reach to purchase Glasgow Rangers programmes since start of season, usually delivered day of match.
Excellent service during these times when attendance at games not allowed- would highly recommend.
Tried to order 2 books online twice
Tried to order 2 books online twice . The transaction did not complete after entering my details and a message saying Sending to complete the transaction carried on rotating. Their offices are supposed to be open 9 until 5 during the week, when I rang a recorded message was played saying the store was now closed when you are prompted to leave a message the phone goes dead ? They have advertised in the Liverpool Echo and now the Daily Express has anyone had any success with them ?
Order Fulfilled
Ordered two match day programmes two months ago. Payment was taken immediately but despite several emails to Reach Sport Shop, have yet to receive the programmes or even the courtesy of a response.
Update. Just before Christmas 2020 I received an email from Reach Sport apologising for the programmes not being sent out and promising they would be sent in the New Year. Today, 8th January, both programmes have arrived as promised.
Have not received books charged too…
Have not received books charged too much for postage
Cant see me gettin them
Ordered 2 match programs
Ordered 2 match programs. Charged twice for shipping, didn't really mind as it was cheap enough.
It's been over a month and still not received them. Tried to email company but no response.
Joke of a service. Read their website, if you don't raise an issue within 30 days they won't replace or refund. No shipping notification, no communication and most importantly no items received.
No reviews online either. Don't trust, don't recommend.
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