Reach Digital Telecoms Reviews 375

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more

Rated 5 out of 5 stars

Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more

Rated 5 out of 5 stars

James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more

Rated 5 out of 5 stars

Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more

Company details

  1. Electronics & Technology

Written by the company

Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

375 reviews

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Rated 5 out of 5 stars

Andy was great

Andy was great! He made everything easy and straight forward to change providers with no hassle. He went through the training with ease.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Gary Livingstone

Gary was a brilliant engineer, he went above and beyond to solve any issues that arose during the installation of our new phone system. Very friendly and personable. A great asset to Reach Telecoms.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

We have been with reach for a number of…

We have been with reach for a number of years and decided to go for an upgrade. We had a complicated install which took time but the engineers were great at keeping me informed at every stage until everything was working successfully.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Andy!

We've been having phone quality issues for months, having had numerous visits to resolve the issues but to no avail. Andy met me on site this morning (very pleasantly considering I was late), not only did he managed to resolve the issue succinctly, he also concisely explained what the issue was and worked with me in order to get the problem fixed. Also a very pleasant chap. Great experience!

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Ben the engineer was fantastic!

Ben the engineer was fantastic!, sorted all and and got everything working in 2 days, nothing was too much. We've been with Reach for 3 or 4 years now and everything has always been as it should be with any issues we have had being sorted within hours.
Can't fault the company or service.

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

James attended to set up our Reach…

James attended to set up our Reach Telecom system. From telephone call prior to installation, visit for installation, to after care service via email, he was extremely professional, helpful and knowledgeable throughout. Would highly recommend, great asset to Reach Telecom

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

New Phones

Ben came out to us for 2 days to install all of our new phones, he showed us exactly how all the handsets work and was more than happy to help us with any questions or queries we had. Really happy with the service he provided us.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Andy the Reach Engineer recently…

Andy the Reach Engineer recently assisted St Enodoc Golf Club in upgrading its telephony. He was very efficient, professional, courteous and patient during his time here. Definitely a credit to Reach Telecom and their customer service standards.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great solution and the installation couldn't have gone better. Helped show us all about the new technology and even set up an old phone we had that we weren't making use of!

So far so good! No complaints from us!

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Steve James Iphone 13 Pro Max

Steve James Iphone 13 Pro Max
Currently off work and working from home!!! Sorted my phones out while he was off. Amazing service.
So happy arrived within 2 days of completed deal.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

New system

We have just had our new Telephone System installed today. Would just like to say how professional they were from start to finish. James our Engineer was absolutely amazing and a total asset to the company.

We are looking forward to using our upgraded system and working with Reach Telecom

Barry

First Choice Horse Supplies

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

System upgrade

Andy & Gary attend to upgrade our systems. They were well prepared, confirmed all of the anticipated work prior and fitted in around our business.
Polite and professional at all times. Thank you very much.

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The engineer Ben was very knowledgeable and explained everything as he went along. The Care Home is a conversion of three old buildings with very thick walls which our Wi-Fi and telephones had difficulty with. Ben ensured that all rooms now have Wi-Fi and the telephones work throughout the Care Home. Excellent service

November 25, 2021
Unprompted review

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