Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more
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See what reviewers are saying
Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more
James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more
Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more
Company details
Written by the company
Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.
Contact info
5 Knights Court, Archer's Way, Shrewsbury SY1 3GA, SY1 3GA, Shrewsbury, United Kingdom
- 0330 058 5555
- www.reachtelecoms.com
Do not work with Reach Digital…
Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing our directors and attempted to extract private information. The individual responsible, Ollie/Oliver Edwards, has been particularly deceptive in his approach.
This matter is being reported to Action Fraud and Ofcom for further investigation. I strongly advise businesses to steer clear of this company.
Had a problem with my mobile data and…
Had a problem with my mobile data and Rebecca Bradford was absolutely top notch! She was polite, professional and determined to resolve my issue. Problem solved, well done Reach, and huge thanks to Rebecca.
Steve & Andy were very efficient
Steve & Andy were very efficient, helpful and thorough with the installation of our new phone system.
They worked in a timely fashion and completed the phone system changeover with the minimum disruption.
Both very helpful with training and all questions raised.
Great service
Fast easy fix. Great service, fault dealt with promptly via online support. Thanks Steve.
Andy was really helpful and got our…
Andy was really helpful and got our phone lines up and running really fast. Great service
Superb and Professional
Extreamly superb and professional service by Andy and Wayne for our installation of updated phones and call monitoring system.
Would 100% recommend to anyone thinking of using thier services.
Cracking service with expert knowledge
Cracking service with expert knowledge. Got me back up and running in no time. Highly recommend!!
Informative and precise information
A very prompt response and completion…
A very prompt response and completion of the request which was to programme an additional piece of equipment.
Good Support
Andy, a telecom engineer, and I am delighted to provide this glowing 5-star review. Andy's performance and expertise in the field of telecommunications were truly exceptional.
From the start, it was evident that Andy possessed a remarkable level of technical expertise. Their deep understanding of telecommunications principles, protocols, and systems was evident in every project they undertook. Andy demonstrated a comprehensive knowledge of networking technologies, including routers and switches
Fantastic service received by Rebecca…
Fantastic service received by Rebecca today who really knows her stuff, she must be an asset to the company. Great customer service, highly recommended.
Craig was very helpful and the issue…
Craig was very helpful and the issue was resolved quickly
Wayne installed the phones and…
Wayne installed the phones and equipment very professionally without any undue interruption to us. He worked quickly and efficiently. We are very pleased with the service and equipment. Many thanks
Steve from Reach came to fix issues…
Steve from Reach came to fix issues with our fax machine and set up a new phone. Very friendly and professional. From booking the job in we had an engineer on-site within a couple of days. Highly recommended!
The worst Telecoms provider that I have…
The worst Telecoms provider that I have ever experienced in over 40 years of working in the industry
After 3 years we have no VM, cannot transfer internal calls and have no MoH
Excellent Experience from sales to install
Wayne was a very helpful, professional and knowledgeable engineer. He made sure that I was competent in the use of our new system before leaving site. Site was left clean and tidy.
A great experience
easy simple experience
Andy came today to install the new system. Explained everything clearly and was very polite. Would reccomend 100 percent
Very good
Quick, and efficient service. Engineer was polite and helpful and he provided clear and concise training and set up everyone's apps and lines
New phone system
Steve + Wayne installed the system in a smooth and orderly manner. Really pleased.
Andy attended on 27/04 and solved all…
Andy attended on 27/04 and solved all of our IT issues.
Nothing was to much trouble. Very friendly and a real asset to to Reach. Thanks for all your help Andy.
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