Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more
James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more
Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more
Company details
Written by the company
Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.
Contact info
5 Knights Court, Archer's Way, Shrewsbury SY1 3GA, SY1 3GA, Shrewsbury, United Kingdom
- 0330 058 5555
- www.reachtelecoms.com
Ben installed our system quickly and…
Ben installed our system quickly and efficiently
very polite and answered all our questions
top job
Phoned Reach Digital as was having…
Phoned Reach Digital as was having problems connecting devices with Password , Thomas Easton sorted it out within minutes , lovely gentleman .
Steve was extremely helpful and patient…
Steve was extremely helpful and patient in his teaching and going over things until I had fully grasped what I needed to know. He was pleasant and had full understanding of what he was doing
Engineer visit
Andy came out to fix our phone system, he was quick to solve the issues we were having and very helpful. Thank you for all your help Andy!!
Fantastic service as always
Fantastic service as always, thanks Andy, Steve and Craig.
Prompt and efficient service from Phil…
Prompt and efficient service from Phil who responded in detail to my requests so I had a full understanding of the options available to me. Excellent all round service and highly recommended
Andy was great he explained evrything…
Andy was great he explained evrything and was very professional and polite. I would advise anyone to use Reach Digital Telecoms
Fast and friendly service
Fast and friendly service. We’ve been using their service for over 4 years and can’t recommend them enough.
They have also supported our internal development to enhance our service and made the process stress free.
Excellent!!
Excellent!!
James came to install our new phone system this week, he was very professional, pleasant, helpful and knowledgeable. A problem was encountered but this was sorted and overcome. Thank you very much James.
Andy has visited today to install the…
Andy has visited today to install the conference phone and was extremely friendly and professional, great job thanks
Really pleased with the overall…
Really pleased with the overall experience.
Ben knew what he was doing and showed us everything we needed to know about the system. He gladly answered any other questions we had and ensured we knew what we were doing before he left.
Steve and Aaron came to do the install…
Steve and Aaron came to do the install of the new phone system. They were both very polite and professional. Tidy work, highly recommended.
Steve and Aaron came to fit the new…
Steve and Aaron came to fit the new phone system. They did an amazing job and would highly recommend Reach!
Dealt withy quickly and professionally.
Handy Andy
Handy Andy, was helpful and got the job done! would recommend!
Simple, fast & efficient.
Flawless transfer over to the new systems using these guys. The engineers were so helpful, they made the whole process simple and effortless which is invaluable in a busy office environment.
Getting Xchange Phone System back online
A bit of to-ing and fro-ing but a quick FaceTime call solved the issue in few minutes. Nice and easy.
New Comms and Phone system completed…
New Comms and Phone system completed with Reach initial meeting with Chelsie Hamer - Field Sales Consultant, very professional, understood and passionate about the products and service she was selling, then for the past 2 days Steve M has been here installing the system, fantastic service and again new exactly what he was doing, overall fabulous first experience, hoping to build on a good relationship
Andy the engineer was great
Andy the engineer was great, friendly and very professional. Would recommend without hesitation
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








