Reach Digital Telecoms Reviews 375

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more

Rated 5 out of 5 stars

Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more

Rated 5 out of 5 stars

James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more

Rated 5 out of 5 stars

Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more

Company details

  1. Electronics & Technology

Written by the company

Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

James installed our new phone systems and from start to finish he was great. He talked us through each step, and answered any questions we had. He made the overall transition seamless, couldn't recommend him and Reach as a company enough!

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

New Phone System

James was very efficient and knowledge.
Set up of the system went well and James answered any questions that we had.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Steve came to install our new phone…

Steve came to install our new phone systems which we love! He was super friendly and helped with all our questions. We were given the best service and the smoothest switch over I would definitely recommend to anyone!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

5***** brilliant service.

5***** brilliant service.. would highly recommend to anyone looking for a phone system/package. Great system, nothing to much trouble & fantastic staff!!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Broadband

Andy and James were very attentive and professional. Great team and great service.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Andy was great

Andy was great, very friendly and professional. Andy is very efficient and knowledgeable. He talked us through the whole process and how to manage the phone system.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, had a few issues with our connection but Steve went above and beyond to sort issues. Very friendly and helpful.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Andy came today and changed our system…

Andy came today and changed our system over to reach digital telecoms. He is very friendly and very knowledgeable about his job.
He had a good chat to us and had a laugh as well.
He explained how the new phone systems works and made it very easy for us.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Reach Digital Telecom

Ben was great from the start.
He explained what would happen throughout the installation and answered any concerns or questions I had.

Ben was also great once he left site and was able to help me remotely with one issue which arose.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Call transfer issue

Andy dealt with an issue with transfer of calls, to one handset in particular, quickly and efficiently. He also corrected a couple of minor issues and explained a base unit problem that I'd been having. He was professional, friendly and very patient answering questions.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Telecoms changes

Ben visited us today to do numerous changes within our office. He was very helpful and efficient. Everything went to plan with no disruption. Very good service!

January 16, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look