Readicut Reviews 

192
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including various yarns and kits, appreciating the wide selection of colors and designs available. The delivery service is frequently highlighted as fast, efficient, and reliable, with many orders arriving promptly. People also commend the overall service for being easy to use and helpful. However, some customers experienced issues with their orders, noting instances where items were incomplete or delivery was significantly delayed. A few other people also felt that certain product specifics, like yarn flecks, color clarity on devices, or the variety in 'random' bundles, did not fully meet their expectations.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the quality of items like rug kits,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Quality

Customers consistently note positive experiences with quality, praising the premium yarns, good quality... See more

Order

Customers had ambiguous experiences with order, with many reporting quick and easy ordering processes and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a 300g Bernat Softee Chunky Tweeds Wool. It was a Grey with a Fleck of Blue, Yellow, White running through it. Nice Wool, Great Price, with a Free Pattern of Mitts on the Back of the Lab... See more

Rated 5 out of 5 stars

My experience with this company has been a very positive one and I would have given them more than 5 stars. The person I spoke with was kind, polite and nothing was too much trouble. I ordered with co... See more

Rated 5 out of 5 stars

As the nights draw in and the weather gets cooler I decided I'd start rug making again. Currently doing a rug in raspberry and blue. I order the wool a bit at a time and it arrives a couple of days la... See more

Rated 5 out of 5 stars

Excellent service Excellent price Excellent delivery time (2 days!) And Excellent quality yarn thankyou i will be ordering again it might be a good idea to hold a bit more stock of the super chunky ya... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(192)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great deal

Great deal, great yarn, quick delivery. What’s not to like?! ⭐️⭐️⭐️⭐️⭐️

September 26, 2024
Rated 4 out of 5 stars

Great mystery box for the most part…

Great selection of yarn, only one cake which wasn’t paired - which was slightly annoying as was a lovely colourway.
Great value for money. However, I ordered two mystery boxes meaning I should have received 5kg of yarn, I received just over 4.5kg of yarn (yes, I did weight it because they’re sold as having labelling errors), I’ve emailed Readicut and haven’t received a response within the last 3 working days. I wouldn’t mind but it would equate to 2-3 cakes/skeins depending on what had been packed if the full weight had of been fulfilled. It is within a 10% tolerance, but still it’s not like it equates to one ball that I’ve missed out on.
Also, there were some sharp pieces of wood randomly in the bottom of the box and some of them had embedded themselves into two of the skeins of yarn, which wasn’t ideal.
This was my third order of mystery boxes (previously purchased the Caron & Bernat mystery boxes when they were in stock) and love my orders but am slightly disappointed on the lack of response from Readicut and the issues I had with this order.
Despatch also took longer than usual on this order too.

September 27, 2024
Rated 5 out of 5 stars

2.5 Kg Assorred Yarn- Labelling Production Error

This yarn arrived quite quickly, it was well packed and was like receiving a large mystery box. A mix of large variegated cakes and solid colours. Beautuful , lovely quality yarns , the mislabelling doesn't matter at all , you are only limited by your imagination.

September 25, 2024
Rated 5 out of 5 stars

The order did not take long to arrive

The order did not take long to arrive. A quick efficient service.

I ordered a box of incorrect labels 110 pounds down to 35 pounds advertised as good assorted wool.

I got what it said in the advert very good quality when ordering on line

September 25, 2024
Rated 4 out of 5 stars

great customer service when i rang up

i had to ring up because the parcel hadnt arrived yet and I had expected it at least the week before, the very nice man said that he would contact the warehouse immediately and it arrived in 2 days . The kit is brilliant.

September 4, 2024
Rated 3 out of 5 stars

Needs better customer service

Bought 7 crochet kits from you on the 19th of August.
24th of August I emailed to ask where my order was. No reply on the 26th of August so I went to PayPal and they said they will put in a claim. I really don't want a refund I just want my items. 28th still nothing. Not happy.

Update, 2nd September recived most of my order, 1 set was missing. At 3pm I called but they where already left for home. The sight does say open till 5pm.....

Update 4th of September got the missing set from my order.

Wish there was better communication with this company. The sets them selves are of very good quality.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Over and above x

I needed a small amount to finish a special rug for my ex mother in laws birthday x her husband started it in 1956 but had run out of wool before it was half finished. It traveled the world with them as they were in the army.He went back to the shop for more wool but it had closed down. He passed away on her birthday so it was important to have it finished for then. The lovely man on the phone made sure the order was packed and it was delivered the following day giving me time to complete it and present it to the ex MIL xxx thank you xxx

August 5, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look