Exceptional service from start to finish, Josh & Dan were very friendly and helpful with me deciding on a new carpet, taking the measurements and keeping me updated. The 2 carpet fitters were very pr... See more
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Friday 3rd October Reads of Watton. New to the the area we were in desperate need for some hard wearing entrance hall carpeting. Popped into store met by friendly staff, Josh showed us some availa... See more
Good communication and great product
We went to the showroom to look for a rug of a particular colour. Josh was extremely helpful. Although there wasn't a suitable one in the showroom he searched their website for us and located one tha... See more
Company details
Written by the company
Stocking 1000s of rugs, we pride ourselves on quick delivery and great value, so much so that if you find the same rug cheaper elsewhere online, we will refund the difference no questions asked! We have a vast selection from modern to traditional, from indoor to outdoor rugs made from high quality wool materials to synthetic, easy to care for blends. Our range of rugs are suitable for every room in the house with colours ranging from cool and classic grey rugs to brightly coloured reds, purples and gold rugs, and we even have a stunning outdoor selection. Living room rugs, kitchen rugs, bedroom rugs and even runners and patio rugs – if you can name it, we have it. Within our online store we’re confident that you’ll discover the perfect shape, colour, pattern and sizes to suit the exact place you want to place it in your home, office, garden, summer house or outbuilding. Shopping online at Reads Rugs also brings peace of mind. We promise a great rugs shopping experience, excellent customer service AND a price promise to ensure you get the very best rugs available at the most competitive price. We also offer a returns service so that you have complete peace of mind when shopping with us. We are happy to offer advice via our website or on the telephone and are there at the end of the telephone to actually talk to you about your rug purchase. When you shop with Reads Rugs Online you will also receive free delivery if your purchase is over £48.00. This covers all rugs from the very small rug right up to the very large rug and if for any reason you are not happy, you can return it to us for a full refund. Whatever you want a rug for we are happy to give advice and offer solutions. Just give our friendly, team a call or contact us here at your convenience: We are the Reads family and have been a family run business for over 40 years. With high quality customer service at the heart of everything we do, we genuinely care about each and every customer’s experience with us. Started by Andre Read together with his sons Daniel and Joshua, Reads Rugs sources the very best quality rugs in a huge variety of styles, colours and shapes.
Contact info
Reads Rugs, Norwich Road Watton, Thetford, IP25 6JU, Norwich, United Kingdom
- 0333 772 6284
- enquiries@readsrugs.co.uk
- www.readsrugs.co.uk
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Bought a rug from Reads
Bought a rug from Reads, Josh was friendly and helpful, nothing was too much trouble. I would be more than happy to return to Reads for a future purchase
Great service and competitive price
Great service and competitive price. Ordered Sunday afternoon - delivered Wednesday. Brilliant.
Easy ordering
Easy ordering, first-class service, and very quick delivery.
The next rug I need to buy will be ordered on Reads Rugs
Great quality and easy process.
The overall process from selecting the rug I wanted online to getting it delivered was so simple and smooth; and despite being on backorder when I placed my order, it arrived within 1 week.
The quality is amazing and I will definitely be ordering again.
Prompt delivery
Prompt delivery, product as described, would definitely order from Reads Rugs again.
Good communication and great product
I purchased a rug from this company…
I purchased a rug from this company last month. There were a few problems (sent the wrong rug) but I must stress how helpful and considerate the company was, they tried everything they could to resolve the problem. I was sent a replacement rug free of charge and it is perfect, Thank you very much and I will happily reorder from this company, the rugs is beautiful. Five Stars *****
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