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reaktionbooks.co.uk Reviews 2

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TrustScore 3 out of 5

2.9

Book Publisher
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Company details

  1. Book Publisher
  2. Book Store
  3. Publisher

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

My experience with Reaktion Books was… non responsive and disappointing.

My experience with Reaktion Books was very disappointing. I purchased a book that I was quite excited about for my research, but could never use it on their reader app due to a technical difficulty. I got no substantial support from the reader app support team and then no response from Reaktion Books when I tried to cancel my order. I wouldn't recommend! I had to purchase the source I was looking for from another company due to a research time constraint.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service I have ever…

Worst Customer Service I have ever encountered, I pre-ordered a book, payment has been taken from myself and despatch was confirmed via email. It's now 21 days overdue and no one at Reaktion Books has replied to my emails, my voicemails or replied to the form they ask you to submit

October 1, 2023
Unprompted review

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