Rear Facing Car Seats Reviews 

45
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Do not order from here ! I ordered a car seat. It wasn’t in stock when it was advertised as in stock. I then asked for a refund in which she said she had processed. I received no confirmation... See more

Rated 5 out of 5 stars

Margaret was great showing us all the car seats and fitting them one by one in our car to help us make the best decision at our home visit. She is very knowledgeable on the subject and was happy to ad... See more

Rated 5 out of 5 stars

Margaret is not only extremely knowledgeable, she is positively a marvellous person! Approachable and quick to answer as many queries you have. We were very much guessing at what we needed for our ca... See more

Rated 5 out of 5 stars

I Would definitely recommend ordering your car seat here! The customer service received by Margaret was exceptional. The delivery arrived so happy Margaret went above and beyond in every aspect making... See more

Company details

  1. Baby Store
  2. Cleaning Service

Written by the company

At Rear Facing Car Seats we sell, install and advise on all the car seats that your children will need from birth to twelve years. We specialise in Extended Rear Facing seats as these are the safest way for young children to travel in the car. Rear Facing Car Seats was founded in 2013, we have been offering expert advice for 13 years. We have an online store, and are based in South London, where we sell and fit car seats by home visit. We also offer a car seat and pushchair cleaning service.


Contact info

4.2

Great

TrustScore 4 out of 5

45 reviews

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4.2

All reviews

(45)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from here

Do not order from here !

I ordered a car seat. It wasn’t in stock when it was advertised as in stock. I then asked for a refund in which she said she had processed. I received no confirmation of the cancellation - nor the refund! I messaged again asking if she processed the refund, which she hasn't!

I’ve had to battle through PayPal to get the refund and still waiting over 2 weeks later for an answer from PayPal

Avoid !!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I Would definitely recommend ordering…

I Would definitely recommend ordering your car seat here! The customer service received by Margaret was exceptional. The delivery arrived so happy Margaret went above and beyond in every aspect making sure I was happy and delete came on time. Thank you so much will be using again. Karen

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great youtube videos

Without the videos available on YouTube I would have been lost trying to install my car seat in other cars. They are very informative and helpful with different tips for issues that can arise.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience buying a car seat

Margaret was great showing us all the car seats and fitting them one by one in our car to help us make the best decision at our home visit. She is very knowledgeable on the subject and was happy to advise and answer all our questions. She ordered the seat we had picked and it arrived even sooner than expected. Highly recommended

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, Margaret couldn't have been more helpful! I asked if the car seat I liked would fit in my car - Margaret said yes, it would. When it arrived I had no problem in fitting it - but Margaret offers aftercare for the life of the seat, so if I had any problems I know I could contact her and that she would help. 10/10 for a very good experience!

May 11, 2025
Rated 5 out of 5 stars

Brilliant service and support

Margaret was brilliant with our car seat purchase. I ordered after speaking with her on the phone and to arrange a home visit. It was available earlier than expected, so she popped down within just a few days of the order and helped us install in the car and checked the fit of my child, showing us what to look for. I'd fully recommend her for any future purchase!

February 28, 2025
Rated 5 out of 5 stars

Excellent Trustworthy Service

Really helpful and gave some good advice about our specific options. Really knowledgeable and honest with the advice given. Margaret took in to consideration our situation and we were able to make an informed decision about what was best for us.

December 7, 2024
Rated 5 out of 5 stars

Great price and service

Great price and service. First seat was treat badly by the courier but Rear Facing Toddlers got a new seat out to us at no expense.

November 6, 2024
Rated 5 out of 5 stars

Highly reccomend.

Brilliant service, I was able to try out different seats to see what works best for my car and child. She was also able to help with fitting it and helped move my other seat to the opposite side. I now feel confident that my children's seats are properly fitted and I know how to refit them myself when I need to. Couldn't reccomend enough! I tend to find a lot companies are all about the money but that is not the case here, she helped me find what was best, even if it happened to be the cheapest option.

November 8, 2024
Rated 5 out of 5 stars

Amazing Service

Fantastic from the start. Knows her stuff and won't let you down answering questions and giving advice. Thank you so much xx

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

professional and very informative support - strongly recommend

I am absolutely in awe of the support and dedication Margaret provided. A few weeks ago, I decided to buy a new car seat for my 2.5-year-old son. I wasn’t sure which model would be suitable for my 2008 Audi. I browsed forums, YouTube channels, Facebook pages, and shop blogs, but I still didn’t feel confident enough to make an informed decision.

By chance, I came across Margaret’s YouTube channel and was immediately drawn to her tutorials on car seat installation. It was clear right away that she is not only an experienced professional but also a mom who has been through it all herself. Feeling overwhelmed and experiencing decision paralysis, I reached out to her via email, explaining what I needed, what car I have, and my expectations for the car seat.

Without any guarantee that I’d even become a customer, Margaret responded with a detailed email explaining which models might suit my needs, covering not only the most expensive options but also more affordable ones. She even shared her personal favorites (which weren’t the priciest!). In a world full of disclaimers and fine print, this kind of honesty is rare.

Margaret let me know that she had one of the recommended models, the Axkid Movekid, in stock, so I ordered it right away. The car seat arrived within a week, including the weekend. When I tried to install it, however, I couldn’t get it secure because the seat belts were too sleek and wouldn’t stay in place—any significant movement loosened the belt fixing.

I emailed Margaret, and she responded the same day. She explained that sometimes the seat clips are designed in a way that they can be loose on certain types of seat belts, and she recommended a safe fix: placing a piece of cloth or material where the clip fastens. She also offered to check directly with Axkid, as she was heading to a conference where an Axkid representative would be present. A few hours later, she texted back to confirm that the fix was approved by the manufacturer.

It’s now been a week since we installed the car seat, and we couldn’t be happier. My son loves his new seat and comments on it every time we get ready for a drive, and I feel much more reassured. Thank you, Margaret, for the amazing support. In today’s world, it’s rare to find someone who makes customers feel heard and valued.

October 9, 2024
Rated 5 out of 5 stars

Excellent service

Thank you so much for all your help and expertise and of course the amazing YouTube fit videos. You make it so easy and I now know my 3 little ones are as comfortable but mainly as safe as possible

October 16, 2024
Rated 5 out of 5 stars

Fantastic!!!

Margaret was nothing short of delivering two car seats to me herself. She goes above and beyond for her customers.

September 9, 2024
Rated 5 out of 5 stars

Great service

Quick delivery and was very helpful with checking the installation of the car seat and the fit check for wee one highly recommended

August 27, 2024

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