rebuy.de Reviews 

I ordered some books and didn’t get an email for two whole weeks that the package made any progress. I wrote an email to the support team. No answer. I decided to cancel the order to get my money back. That’s the first time i got an answer that my order was cancelled and that i’ll get the money back. Horrible customer service.

Very easy, and it was everything went just fine 😀👍

Great UX. Always informed of what is happening. Polite and friendly emails. Makes organising a move much more pleasant when the books you thought would be thrown away are recycled. And you get paid for it! It's like panning for gold.

Price is fair . Took me 2 days to decide the. Price went up. The phone arrived as described. I Purchased iphone 15 pro max excellent condition for my daughter ans she was really happy on doing the unboxing

I ordered a PS 5 with 1 TB storage. I got send one with 850GB storage. I returned it and am still waiting for the right product.. at this point I fear they don’t even have it.

Top !!! !!!!

Excellent.
Wall done

Liers and thieves.

Classic we recieved an empty package scam. I was then hounded for my information to make a ''claim to send to DPD". To then instantly be told that my claim had failed due to the report by DPD. I was then told it was for the insurance claim.

Absolute liers, no report to DPD was made, no evidence is provided. They just want your details so they can sell your phone or do a fake claim on their insurance.

Not only am i now without a phone but also they had the audacity to insult me further by messing me around to extract me of my data.

Do you self a favour and instead of "selling" to these scam artists, throw your phone in the river instead. You'll have more chance of getting your money.

Also Rebuy it is pretty stupid to put your business name on the label. You might as well right steal this package on the side.

Easy process, great time to deliver and quality of the device has been good. My daughter managed to get everything up and running without issues and she is happy with her new laptop

Easy, user friendly and fast delivery. So far, had no issues with the product

The CDs and DVDs have come in excellent condition. The cases can be worn if you buy from the lower tier (Gut/Good), but the discs are always in perfect condition. I recommend this shop, and have bought 120-150 CDs from them.

Horrible experience. I’ve been waiting for a reply for a week. I was told I didn’t put the address in correctly and asked where I’d like to ship it to, I then answered with the details. Nobody replied to this email for 3 days so I send a follow up to get a confirmation that it was all correct. Now 1 week later I have still not had any update or any reply. I just want to know when I can expect my package

I got the books I needed and they were in optimal conditions. Delivery was fast. All good!

The laptop was clean and looked exactly as described, everything is working perfectly

I have spent so much money until yet , usually bought PS5 games. I also bought Call of Duty BO6 PS5 disc for 45€, played it for few months and the sell it back for 13€. Difference is huge, I understand that they need to make money but that‘s ok, it’s not even the point. Anyway, Gentlemans have cancelled my shipment and said that I have sent disc with English version so they gave me counter offer for 0,05€ . Of course that I refused it and said send me my CD back, they kept my CD ( The German version) and sent me back theirs ( English version) , which I assume they can‘t sell.

It was so easy and fast .
Nothing complicated and will use again in the future .
I received what it was promised :)

It is very sad, to get such a bad Costumer Service. I bought a Apple Watch for a x-mas present on Black Friday. After x-mas we noticed, that the watch is not working right. So we returned it. After a longer time without a Watch i contacted the Service to ask if it is possible not to repair an get the money back. (as guarantee) They did not accept. Also no accommodation or a sorry for waiting long time or what ever. Over Chat and also over Mail no goodwill. Till now we are waiting for a Watch or an answer. Good After Service looks different.

So I ordered a Pixel 8 refurbished phone from rebuy recently, and when I wanted to get it from the poststation it was delivered to it didnt open. Although I contacted not only DHL but also rebuy, no one could or seemingly even wanted to help me, and i was just referred to DHL, which referred me back to rebuy. The customer support really didnt help at all, I still havent gotten my money back. Worst experience ever.

All good! The laptop is in perfect condition :)