Bought a radar detector from this company. It came completely damaged. Requested a refund and was told to send it to an address and when they receive it we will be issued our refund. UPS calls me back... See more
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I have followed all instructions for the recall and received confirmation that i would receive my replacement in 2-3 weeks. Now (5+ weeks later) they say 6-8 weeks - three times longer. So disappoin... See more
Cosori Bad Business Although I did receive a replacement air fryer the replacement is now malfunctioning, making a loud noise. It has been less than two years and it is under warranty. I called the... See more
After using this product for 16 months the handle from our cosori airfryer melted and as I took some chicken out the whole tray fell onto the floor and hot fat went everywhere as well as the chicken.... See more
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THIS COMPANY OWNS CORSORI AIR FRYER…
THIS COMPANY OWNS CORSORI AIR FRYER WHICH WAS RECALLED. WHEN YOU GO ONLINE TO REGISTER FOR REPLACEMENT AND SEND CORRECT PHOTOS OF FRONT, BACK AND BOTTOM WITH BATCH NUMBER, COMPANY SENDS A FORM LETTER SAYING THAT YOU HAVE THE INCORRECT BATCH NUMBER. I GOT THIS TWICE AND RESUBMITTED PHOTOS. THERE IS ONE BATCH NUMBER ONLY AND I SENT VISIBLE CORRECT PHOTOS. I GOT 3 EMAILS SAYING THAT I NEED TO SEND A "HANDWRITTEN" BATCH NUMBER WHICH DOESN'T EXIST. WHEN I SENT THE PHOTO AGAIN, THE FORM LETTER SAYS "WE WILL REJECT YOUR REQUEST LATER, THEN YOU CAN UPLOAD THE CORRECT PHOTOS". I BELIEVE THIS IS A TYPO!!! WE WILL "REJECT". YOUR REQUEST????? WHEN YOU CALL THE 800# ON THE EMAIL IT HANGS UP ON YOU. I THINK THE COMPANY BELIEVES CONSUMERS WILL GIVE UP EVENTUALLY AND THEY WON'T HAVE TO SEND REPLACEMENTS FOR THEIR FIRE CATCHING UNITS. SCAM SCAM SCAM. HOW ARE YOU GETTING REPLACEMENTS AND WHICH GOVERNMENT AGENCY TO YOU CALL. CAN WE GET MONEY BACK FROM AMAZON IF I CAN'T GET COMPANY TO HONOR REPLACEMENT???
No ability to get replacement
800 numbers doesn't work - no one answers the phone. Website doesn't work - tried 3 times to fill out form, upload pictures etc. only to not be able to click submit.
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