Receipt Hog Reviews 409

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were unhappy with their experience overall. Many people found the website and app problematic, frequently rejecting receipts as unreadable, old, or blurry, even when they were valid. Customers also reported issues with linking accounts and logging in, often finding the process difficult or impossible. There were also concerns about payments, with some users claiming their accounts were disabled or points removed when attempting to cash out. However, some customers also noted positive experiences with the app, finding it easy to use and appreciating the quick and efficient customer service when they encountered issues. A few other people also felt that the app worked smoothly and that redeeming points was straightforward.

What people talk about most

Application

Reviewers mention ambiguous feedback about the app. Many customers express significant dissatisfaction,... See more

Payment

People report negative experiences with payment. Many customers express frustration with rejected receipts,... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the app easy to use,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express frustration,... See more

Website

Users describe negative interactions with the website. Many reviewers report consistent issues with logging... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Not responsive to rewards questions. Not getting emails to get redemptions to rewards such as Amazon. Lots of rejected receipts ie; "unreadable" Too much "No date" retakes blah blah etc. If they w... See more

Company replied

Rated 2 out of 5 stars

To many steps with little reward . After finally getting enough for a $40 gift card and with many attempts to retrieve it still can’t figure out how to get it . Customer service office ver little supp... See more

Company replied

Rated 2 out of 5 stars

It's funny how when I take a picture of my reciept on fetch it takes it but on this app it won't. It always says old reciept but I just went shopping the day of. Please improve on this or I'm deletin... See more

Company replied

Rated 2 out of 5 stars

This app rejects more than half my receipts. I re-enter them and rejected again. Seems to me the receipt that has a biggest dollar amount is rejected. There is no one to report this to either. I am go... See more


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been Hogging for years...I have…

I've been Hogging for years...I have had a recent issue with my account regarding my email....the customer service is incredible. Quick responses from the Hog support team fixed my issue quickly....the quick and efficient payouts are incredible.....Love you, Porky!!!

September 1, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Gina! We hope you enjoy your rewards!

Rated 5 out of 5 stars

I just submitted a request to have my…

I just submitted a request to have my phone number updated and it was taken care of in less then 1/2 an hour - wow - that was quick!! - love it - thanks!

September 1, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Amanda! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Too Many Issues With Getting Receipts Approved

Receipts are constantly being rejected after having been accepted previously. Contact them repeatedly to get receipts approved and nothing is done for weeks and multiple emails requesting resolution of issues. They indicate receipts are blurry but they are perfectly clear, they make up names for receipts that comply with their requirements and are non-responsive even after sending an apology email for their tardiness and asking if the issue is resolved. Very poor customer service from this company.

August 19, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Caution when using Receipt Hog!!

Caution when using Receipt Hog!!
Since they lie about my legitimate receipts and removed my account, I will say I am No longer receiving a ton of unwanted emails, this means they were selling my info!!!
Receipt Hog still keeps going, sending me emails. I emailed back, as I know they lost my good business, (using credit cards Receipts, like have for well over a year!!! They should have removed my email instantly, but they didn't. Now, they still have more to say on Trustpilot!! Please note readers, if my receipts were not good from day 1 I should have been informed, is all about those spins I should have received and they didn't give them or my $$$. Plus I have read end of September, Receipt Hog will out of be in business. Caution all the way!!!
Receipt Hog still keeps emailing me, they just don't stop when they are wrong and selfish.

August 16, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Deanna! You can find more about our Terms and Conditions here: https://receipthog.com/terms/ Thank you.

Rated 1 out of 5 stars

Receipt Hog is a scam and lies.

Receipt Hog is a scam. I scanned receipts for several months from items that I have purchased and possibly a couple from my wife from when we shopped together. When I tried to redeem rewards for a $15 Visa gift card, it wouldn't send me a redemption code. I contacted customer service about the issue and they canceled my account for violating terms. They falsely accused me of uploading receipts that were not mine.

August 14, 2023
Unprompted review
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Reply from Receipt Hog

Per our last communication, you've violated our Terms and Conditions by uploading several receipts from different customers. Receipt Hog reward funds are generated by our ability to report on household spending habits. Without reliable data, we would not be able to reward users for their receipts. By protecting our data, we are also protecting our ability to reward. Please keep in mind that we reserve the right to revoke all earned funds when fraudulent behavior is witnessed. Thanks for understanding.

Rated 1 out of 5 stars

Poor customer service

I have been trying since July 2nd to get a resolution to the problem i try to reset my p/w it doesn't send the confirmation to my e-mail it states my email is valid but unable to access the account pathetic customer service

July 2, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Deserves ZERO stars

Deserves ZERO stars, Receipt hog is a waste of time, Every week over HALF of my receipts do not count, they claim blurry, etc I Use Fetch and every receipt is accepted. I never make Hogs weekly quota cause as stated over half my receipts they have a BS reason not to accept. This app will be getting deleted

August 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Gracie! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Only because I can't give it zero

Only because I can't give it zero, it gets one star. I've been using the app for a couple of months and I constantly receive messages that my receipt is not a full receipt, when it is. I'm told it's a blurry receipt and it isn't. Excuses and excuses to not give me credit for my receipts. I scan receipts for another app and I've earned over a hundred dollars. This company does not constantly tell me the exact same receipt I submitted to receipthog isn't good. I'm confident they won't let me mention the other company by name, so unfortunately I can't. I would love for everyone to leave receipthog and go to them. They are legit. If you think about a dog, you might be able to figure it out. I'm done with receipthog and hope anyone who reads this understands, I write great reviews when you are good and bad reviews when you're bad. Don't use receipthog!

August 6, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Steve! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I’m am so disappointed in your customer…

I’m am so disappointed in your customer support team I have been trying to get into my acct for a month tried call no answer and messages are full. Not very professional I need help is their anyone running this place
Up date I got a reply but still no help I’ve been saving my receipts for 2 years putting in receipt hog just to get $40.00 and when I was almost there it shut me out still can’t get a code to get in my acct and I’ve done everything they ask me to and still can’t get a code I can’t believe they treat their customers this way If something changes and I actually get help I will up date but it’s been Almost 2 months and still no help can’t even speak to a real person. Phone # not any good mailbox is full all the time.

July 19, 2023
Unprompted review
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Reply from Receipt Hog

Hi there, Jeanette. Please check your inbox. We're sent you instruction on how to reset your password once more. Cheers.

Rated 5 out of 5 stars

Receipt Hog is great

Receipt Hog is great! I just enjoy it and all that it has. They even proved how GREAT they are...I was having problems logging in and J. Dellamea came to the rescue and got the problem corrected, allowing me back in to all the points I had. Thank you so much for that. Well once again Receipt Hog is great! I enjoy it 😃

July 20, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Alberto! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Had issue with activating gift cards

Had issue with activating gift cards. Once I notified support my issue was resolve very quickly actually in a matter of minutes. Thank you Julian

July 17, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Cynthia! We hope you enjoy your rewards!

Rated 5 out of 5 stars

I've been using Receipt Hog for well…

I've been using Receipt Hog for well over a year now and love it! I had an issue with a conflict of two different email addresses on my account that was my fault. Just a shout out to Juliano at Receipt Hog that helped me figure it all out. Not only did he help me, but did so at 10:48 pm on a Monday night! WOW! Talk about customer service! Way to go, Receipt Hog! Keep hiring people like Juliano!!

July 17, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Dale! We hope you enjoy your rewards!

Rated 5 out of 5 stars

just got my first $5.00 amazon gift…

just got my first $5.00 amazon gift from receipt hog pretty happy bout that been useing coin out and fetch the exact same amount of time submitted all the same receipts but coin out plays games and don't let you cash in your rewards and fetch still says I have not earned any rewards I will keep Receipt hog app and actively submit more receipts now that I know they are legitimate thanks Receipt Hog ps i have screenshots for proof but no place to upload them here

July 13, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback! We hope you enjoy your rewards!

Rated 1 out of 5 stars

ReiptHog is NOT trustworthy!! Beware! Proceed with EXTREME caution!

I received a response from receipthog asking me to contact them throigh their app. After I wrote my initial complaint on here I was more than happy to do so.. then received a notice from them asking me to provide screenshots of the challenge. I did so. Just to give a little background. I downloaded receipthog through another game app called Design Home in which I was suppose to receive diamonds through this game after each challenge. I initially notified Design Home that I wasn't receiving the rewards after completing the tssks. They (DH) informed me that their was nothing that they could do being thst it wasn't their challenge. Fast forward, after sending the screenshot to ReceiptHog I was informed by them that they could not reward diamonds to me. I understood that from the beginning. As I stated to ReceiptHog they could instruct Design Home to do so being that they have the challenge information and my Receipt Hog account in which they (RH) can determine which challenges I completed and reward me accordingly. Receipt Hog is definitely UNTRUSTWORTHY!! And it quite obvious that they do NOT value their subscribers.

June 26, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Angela. As mentioned in the email, we've talked to them more than once. Please contact Design Home so they can solve your issue. Thank you.

Rated 1 out of 5 stars

Online Receipt credit and Unreadable Receipts

How can I see what I received for online receipts? Also, why when I submit a receipt, I don't get credit for the receipt cause it says it's "unreadable" when it is not blurry or unclear. I tried to contact your email three times and I get no reply.

July 2, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Antonette! Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there so we can help you out? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Most of the time they will not accept…

Most of the time they will not accept it saying they are unreadable image when it is crystal clear. The last time I got this I tried again and was told it was a duplicate reciept. They are becoming a wast of time. no other app does this.

June 30, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Gary! That doesn't sound right. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there so we can help you out? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 4 out of 5 stars

Bright Future & fyi on app messages

After receiving word on upcoming online receipt reward improvements I'm looking forward to my increase in coin rewards (per receipt)! FYI on in-app messages in response to receipt "reward" marked as inaccurate. These messages are often not informational or are inaccurate and my receipt images are often absent.

June 25, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Fay! Will pass it along to the team.

Rated 2 out of 5 stars

I got locked out of my account and I…

I got locked out of my account and I keep getting a robot response to my question. I need help resetting my password, I tried doing the steps they gave me and when I explain that it doesn’t work I get no further response I tried making another account and it worked for a few days then I got locked out of that one too. I’ve racked up a lot of points over the years that I can’t use so I’m pretty disappointed.

March 1, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Terry! That doesn't sound right. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there so we can help you out? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I am very disappointed

I am very disappointed, I could not redeem my $40.00 gift card.

May 29, 2023
Unprompted review
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Reply from Receipt Hog

Hi there, Shirley! Looks like your ticket has already been responded to. Please let us know if you need further assistance. Thanks.

Rated 5 out of 5 stars

great service Julian

Got very great service Julian was very helpful and nice. Thank you for having great people with this company.

May 27, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Elmer! We hope you enjoy your rewards!

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