Receipt Hog Reviews 409

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were unhappy with their experience overall. Many people found the website and app problematic, frequently rejecting receipts as unreadable, old, or blurry, even when they were valid. Customers also reported issues with linking accounts and logging in, often finding the process difficult or impossible. There were also concerns about payments, with some users claiming their accounts were disabled or points removed when attempting to cash out. However, some customers also noted positive experiences with the app, finding it easy to use and appreciating the quick and efficient customer service when they encountered issues. A few other people also felt that the app worked smoothly and that redeeming points was straightforward.

What people talk about most

Application

Reviewers mention ambiguous feedback about the app. Many customers express significant dissatisfaction,... See more

Payment

People report negative experiences with payment. Many customers express frustration with rejected receipts,... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the app easy to use,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express frustration,... See more

Website

Users describe negative interactions with the website. Many reviewers report consistent issues with logging... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Not responsive to rewards questions. Not getting emails to get redemptions to rewards such as Amazon. Lots of rejected receipts ie; "unreadable" Too much "No date" retakes blah blah etc. If they w... See more

Company replied

Rated 2 out of 5 stars

To many steps with little reward . After finally getting enough for a $40 gift card and with many attempts to retrieve it still can’t figure out how to get it . Customer service office ver little supp... See more

Company replied

Rated 2 out of 5 stars

It's funny how when I take a picture of my reciept on fetch it takes it but on this app it won't. It always says old reciept but I just went shopping the day of. Please improve on this or I'm deletin... See more

Company replied

Rated 2 out of 5 stars

This app rejects more than half my receipts. I re-enter them and rejected again. Seems to me the receipt that has a biggest dollar amount is rejected. There is no one to report this to either. I am go... See more


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This app sucks

This app sucks! It takes forever to get points and for most receipts you just get a ticket for a drawing. Not worth the effort!

October 20, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Annette! Have you looked at our bonus opportunities outside of uploading receipts? On your Rewards page in app there are surveys, bonus programs & tips. More receipt uploads means more earning opportunities, so the longer you stick with the app, the more you can earn. If you want to learn more about it, check out our FAQs.

Rated 5 out of 5 stars

Great service

Great service. Very quick response.

October 19, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Sherry! We hope you enjoy your rewards!

Rated 1 out of 5 stars

I have placed a withrowel of 5$.but…

I have placed a withrowel of 5$.but they disabled my account.if u r not paying for referells close the referells option from ur website.stop playing with people.very bad

October 19, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Merry! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I was redeeming an Amazon gift card

I was redeeming an Amazon gift card. Received the security code and the claim code. When entered a pop up that this reward was redeemed in June!!! After several emails to Kester, he keeps responding with the SAME messsge!!! Asked for a supervisor! Not getting anywhere with this issue!!!!

October 9, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sharon. Please check your inbox.

Rated 1 out of 5 stars

I didn't get all my coins on alot of my…

I didn't get all my coins on alot of my Receipts Then they say some of my receipts or duplicates when they weren't. And they never gave me the coins that I wasn't total. Ly like five hundred at walmart and I got one Ticket entry, no coyes. I've got several receipts. That I emailed to them to check one and see where my coins are. And to show that they're not duplicate receipts and never got no response. I'm really thinking of just stopping and going to another cash back app. I wouldn't recommend this app.

October 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Dawn! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

My request were answered promptlthey…

My request were answered promptly they were very nice my request were taken care of. Thanks for the great support and service.

October 6, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Horace! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Forgot password and have ask several…

Forgot password and have ask several times and no answer.

October 5, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Howard! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Move over and let the big dogs eat, Receipt Hog has claimed their position.

Julian is outstanding. Anytime I have a challenge, he's there to save the day. Through his quick and efficient responses, he exudes kindness and patience, the latter of which so many of us take for granted. Receipt Hog will be around for a very long time so hop on board while you can. They're at the top of the Totem pole and unbeatable at what they do and that's why I love Receipt Hog. They earned their position and notoriety through hard work, and most importantly by possessing a staff that rocks!! Thanks to Julian and the rest of the Receipt Hog customer service champions. I was not compensated for this review in any way. I wrote this because they deserve it and much more.

October 4, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, L! We hope you enjoy your rewards!

Rated 2 out of 5 stars

I recently signed up and the experience…

I recently signed up and the experience has been great so far but I'm having a problem logging In my app and I need assistance. I will come to upgrade my review if need be.

October 3, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hello there, Zernzy! Unfortunately, your account has been disabled, due to repeated receipt submissions violating our Terms and Conditions including uploading receipts from outside the US and/or Canada.

Receipt Hog reward funds are generated by our ability to report on household spending habits. Without reliable data, we would not be able to reward users for their receipts. By protecting our data, we are also protecting our ability to reward. Please keep in mind that we reserve the right to revoke all earned funds when fraudulent behavior is witnessed.

Thank you for your understanding.

Rated 1 out of 5 stars

A scam company with mediocre customer…

A scam company with mediocre customer service. I called them on their scam & got my account deleted / banned by a sassy man who did it simply because he could. They look for any rhyme, reason, or method not to pay out. It will take you forever to earn anything, anyway. I earned way more in a shorter period of time via another app.

September 1, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Nicole. Please check our Terms and Conditions here: https://receipthog.com/terms/

Rated 5 out of 5 stars

I like this app it has been so easy to…

I like this app it has been so easy to earn points for cash and it's a lot of fun you can earn little outfits for your Hog. Super cute and easy to do if you want to make money back that you already spend and have fun this is the app for you.

September 20, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Amy! We hope you enjoy your rewards!

Rated 5 out of 5 stars

I’ve been using this app for years!

I’ve been using this app for years. I decided to delete other apps that require specific purchases to earn rewards. I like uploading any receipt. I also appreciate the new recent features that allow me to earn more points.

I can’t find anything negative to say about it. This app has truly been a lifesaver for me. It has provided proof of purchase at major stores when I’ve lost receipts. They accepted my clear photo from the app.

September 16, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Tonya! We hope you enjoy your rewards!

Rated 5 out of 5 stars

I love receipt hog and the customer…

I love receipt hog and the customer service has been great so far. The representative helped me to update my phone number, which is necessary for cashing out. I’d recommend this app for earning extra cash through purchases you already make.

September 11, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Great App

Great App. I’ve used this app for a few years and I’ve had a great experience. If I had to reach out to customer service the response was fast, efficient and kind. Thank you!

September 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Customer Service

I have been going back and forth with ReceiptHog’s customer service since July 10th! I’m still waiting for them to reactivate my account again. They take weeks to respond once, if at all.

Apparently, it was forwarded to the engineering team on August 7, 2023, because something wasn’t working and I’ve just been waiting a ridiculously long time ever since.

“The back-end team is currently checking on this as we speak. I'll get back to you as soon as we have an update on this matter.” that was the last message from you guys on August 17, 2023.

No further updates, no follow-ups. I’ve literally just been waiting.

This should not take 2 months, it’s ridiculous. Just give me my account back finally please and thank you.

July 10, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 2 out of 5 stars

Love the idea of this app, but customer service is ridiculous, 2 months in and still no resolution...

Love the idea of this app, used it for a couple of years and probably redeemed once. However, suddenly my account weren't able to login and I have contacted their customer service, yet almost 2 months now and the issue is still not fixed...
The representative response less than once a week, which is quite ridiculous and keeps on asking you the same question if it's fixed without actually providing much help, meaning a solution...
so now i have plenty of points that's not redeemed and i can't submit new receipts, which is a lose-lose situation for me and the company, because they are about to lose a loyal user.

so until they fix my problem or provide a compensation for the loss of all this time, my review will remain 2 stars.

September 4, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Great support team

Support team was fast and efficient in assisting me on my request. Been using Receipt Hog for a long time and definitely a good experience to know that this long running app is not neglected after i gotten the affirmation from the support team. Thank you.

September 2, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Louis! We hope you enjoy your rewards!

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