Receipt Hog Reviews 408

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were unhappy with their experience overall. Many people found the website and app problematic, frequently rejecting receipts as unreadable, old, or blurry, even when they were valid. Customers also reported issues with linking accounts and logging in, often finding the process difficult or impossible. There were also concerns about payments, with some users claiming their accounts were disabled or points removed when attempting to cash out. However, some customers also noted positive experiences with the app, finding it easy to use and appreciating the quick and efficient customer service when they encountered issues. A few other people also felt that the app worked smoothly and that redeeming points was straightforward.

What people talk about most

Application

Reviewers mention ambiguous feedback about the app. Many customers express significant dissatisfaction,... See more

Payment

People report negative experiences with payment. Many customers express frustration with rejected receipts,... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the app easy to use,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express frustration,... See more

Website

Users describe negative interactions with the website. Many reviewers report consistent issues with logging... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Not responsive to rewards questions. Not getting emails to get redemptions to rewards such as Amazon. Lots of rejected receipts ie; "unreadable" Too much "No date" retakes blah blah etc. If they w... See more

Company replied

Rated 2 out of 5 stars

To many steps with little reward . After finally getting enough for a $40 gift card and with many attempts to retrieve it still can’t figure out how to get it . Customer service office ver little supp... See more

Company replied

Rated 2 out of 5 stars

It's funny how when I take a picture of my reciept on fetch it takes it but on this app it won't. It always says old reciept but I just went shopping the day of. Please improve on this or I'm deletin... See more

Company replied

Rated 2 out of 5 stars

This app rejects more than half my receipts. I re-enter them and rejected again. Seems to me the receipt that has a biggest dollar amount is rejected. There is no one to report this to either. I am go... See more


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

When it came to cashout i waited the…

When it came to cashout i waited the 7days til today no payout

November 22, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Benjamin! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I downloaded this app…tried to reset my…

I downloaded this app…tried to reset my password….been weeks …still waiting on the code to put in to reset

October 5, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Karen! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Extremely bad customer service

Extremely bad customer service. My account was disabled by an agent, when I had contacted customer service for my referral code is invalid since I had more than 5,000 points.
I keep my points over a year to get a better redemption. That's no fair for customers. Guys, Be Aware! When you reach a minimum redemption points ($5), just redeem your points. Otherwise, you'll lose your earnings like me.

November 17, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. They answered all my requests in a timely manner. I always get my selected method for payout without any problems. I love this app!

November 13, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Brooke! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Great customer service

Receipt hog has been very great at communication with any issue I have … I’ve been using receipts for a lil while now , that you receipt hog you guys or great

November 15, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Aisha! We hope you enjoy your rewards!

Rated 4 out of 5 stars

Frustrating user

Frustrating sign in; every time I sign in it says wrong username and or password, even if I saved it to Google! I tried typing it in letter by letter and number by number,.. I've changed it also,.. I wish it would have the option to stay signed in! Please help me!

Sincerely,
Lisa Chavez

November 15, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Lisa! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Awesome service

I'm very happy with the very prompt resolution to my response!

November 13, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Denise! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Bad bad bad

If I could give negative stars I would.
To be honest This is an unfriendly experience. They really do not know what they are doing there I have had a ticket in for going on 2 days and they seem not to read them or have the ability to communicate interoffice. I have literally sent 6 replies having to reenter the same information.
No I am not happy and if I get just one more reply about giving them my information I will delete the app and warn everyone I know do not get it. It is not user friendly.

November 9, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sherri! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Quick responses

Quick responses. Actually read my concern not just a robotic response.

November 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Darcie! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Excellent support

Excellent support. I had to change my phone number through support. It only took about an hour. All went well. Cased out again.

November 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Anna! We hope you enjoy your rewards!

Rated 4 out of 5 stars

I like receipt Hog a lot

I like receipt Hog a lot. I’ve cashed out many times with them. I only gotten to $15 though each time because I can’t wait for the points to build up it takes forever. I wish we earned a little bit more for the receipts but it is what it is. I like it I’ll I continue to keep using it. I’m almost up to $15 again, thank you, Receipt Hog.👌 you’re OK in my book. i’ve been with them since 2020.

November 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Ashlee! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Excellent

Support was prompt, efficient,and friendly, easy to use app and fair rewards system.

November 6, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Brittany! We hope you enjoy your rewards!

Rated 1 out of 5 stars

Receipt hog disable mine and my family…

Receipt hog disable mine and my family member account for no reason. When trying to email them for past two day no response. I will take action if they don't response as they are eating up our hard earn reward?

November 2, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sylvia! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 5 out of 5 stars

Love Receipt Hog

I have been using receipt Hog forever. I needed to change my email address and Shelame was very helpful.

November 3, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Sandi! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Love this app

Love this app. Had to have my email address changed. Sent request along with the information they asked to verify & it was updated quickly

November 1, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Christina! We hope you enjoy your rewards!

Rated 5 out of 5 stars

Awesome service

I contacted customer service to update my account. They were awesome!!

October 31, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Gwen! We hope you enjoy your rewards!

Rated 2 out of 5 stars

The silence is deafening

The app is alright. I used it a bit. My concern is that I've put in a request twice now to close my account and received one response saying, "Hello, fellow hogger. We're deeply sorry for our tardiness. We're a small team but we're growing. Are you still experiencing this issue? Please let us know. Cheers." It's been 10 days and still no acknowledgement that I'd like to close my account. The silence makes me think they're avoiding me!

October 20, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 delete account" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Terrible

Terrible! Fetch is much better.
Opened Receipt Hog to add receipts like I had been doing for 5 months. Asked me to sign in, when I got in all points everything was gone. Sent an email— no response. Had over 2800 points. WHAT A WASTE OF TIME!

October 25, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Marilynne! Please check your inbox. Cheers.

Rated 5 out of 5 stars

Fast response thru email

Awesome. They emailed me back by helping me resolving some issues.

October 24, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Bao! We hope you enjoy your rewards!

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