Receipt Hog Reviews 408

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were unhappy with their experience overall. Many people found the website and app problematic, frequently rejecting receipts as unreadable, old, or blurry, even when they were valid. Customers also reported issues with linking accounts and logging in, often finding the process difficult or impossible. There were also concerns about payments, with some users claiming their accounts were disabled or points removed when attempting to cash out. However, some customers also noted positive experiences with the app, finding it easy to use and appreciating the quick and efficient customer service when they encountered issues. A few other people also felt that the app worked smoothly and that redeeming points was straightforward.

What people talk about most

Application

Reviewers mention ambiguous feedback about the app. Many customers express significant dissatisfaction,... See more

Payment

People report negative experiences with payment. Many customers express frustration with rejected receipts,... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the app easy to use,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express frustration,... See more

Website

Users describe negative interactions with the website. Many reviewers report consistent issues with logging... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Not responsive to rewards questions. Not getting emails to get redemptions to rewards such as Amazon. Lots of rejected receipts ie; "unreadable" Too much "No date" retakes blah blah etc. If they w... See more

Company replied

Rated 2 out of 5 stars

To many steps with little reward . After finally getting enough for a $40 gift card and with many attempts to retrieve it still can’t figure out how to get it . Customer service office ver little supp... See more

Company replied

Rated 2 out of 5 stars

It's funny how when I take a picture of my reciept on fetch it takes it but on this app it won't. It always says old reciept but I just went shopping the day of. Please improve on this or I'm deletin... See more

Company replied

Rated 2 out of 5 stars

This app rejects more than half my receipts. I re-enter them and rejected again. Seems to me the receipt that has a biggest dollar amount is rejected. There is no one to report this to either. I am go... See more


Company details

  1. Surveyor

Written by the company

A fun and rewarding way to turn everyday shopping receipts into cash.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

my review is based on my customer…

my review is based on my customer experience so basically what happened is that I was shorted on the last gift card I got for Amazon they emailed me to send them a screenshot which I did then they emailed me again saying that they still need a screenshot so I sent another then they said that they still needed one so I sent 3 of them. this has been going back and for about a week and what makes me angry is that they take at least two days to respond it's been about three days since the last screenshot I sent. I wish they would just have an actual person try to help me and I say that because I'm fairly certain they're using an AI or just really one dimensional people cause they don't seem to have enough intelligence to read an invoice or at the very least have the decency to say they're not going to help so they can stop wasting my damn time. I had no problems with the app itself till recently but the service is terrible use at your own discretion

Edit: here it is. 1270944

August 5, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! Can you please reply here with your support ticket number? We'd be glad to investigate this further. Thank you.

Rated 1 out of 5 stars

I had to open a support ticket just to…

I had to open a support ticket just to create my account because you can't create an account on mobile despite the app showing you all the prompts to input the information, you just never receive the account activation email. The response from support staff was prompt, presumably because they're being paid for speed and not quality. It seemed like they had read the subject line of my email and nothing else. I got passive aggressive answers unrelated to my questions. I got barely a month's worth of use out of the app, not even enough time to earn a single reward, before I started getting an error message every time I tried to submit a receipt. This "service" isn't worth the time or the frustration it takes to use it, frankly it's not worth anything.

June 18, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Ronnie! Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? We'd be glad to help you out. Thanks.

Rated 3 out of 5 stars

The app does not allow the required…

The app does not allow the required “device verification” to go through. I typed my phone number and the “next” button turns green but when I click on it the screen freezes and does nothing. The “request a call” link is also dead. And now I can’t redeem my points.

They contacted me 2 days later and fixed the issue. Back to normal now.

May 31, 2024
Unprompted review
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Reply from Receipt Hog

Thanks for the feedback, Fernando. Let us know if you need further assistance.

Rated 1 out of 5 stars

Totally bugged useless app

They were great at the start of the Covid when I started using it for receipt scanning points. Receiving lots of little payouts like $5-$10 Amazon-other gift cards I could use online or for physical merchant purchases.... until they weren't.
Fast fwd 2024, they've turned to junk, with e-receipts never connecting including Amazon. Just sit on your phone spinning into oblivion, or crashing the app all together. Many screenshots taken before contacting their said Support - a lame-*** ticket you don't know even processes until you receive a 2nd BOT response in your email that they're "working on it...their apologies" blah blah. Then zero follow-up. Their Playstore ratings used to be a stellar 4.7. Now it's a lame 3.8 if that tells you anything... Totally no longer worth it. Can't even cash in my current points.

April 18, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 e-receipts" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Coins

Every since the first of the month I only get 1 or 5 points on every receipt. Before that it was based on the total of the receipt for the first hundred, then 5 for the other receipts till you get to 20 receipts. It took away my progressive bar that resets every 8 days to show when you get your hundred points. I have reset the app 2 times abd nothing works. I have always loved receipt hog and never had any problems. If you are suppose to get the first hundred points based on the total amount of each receipt, you should be able to fix this problem. It states less than $10.00 - 5 coins. 10.00-49.99-10 coins,50.00-99.99 -15 coins, over 100.00 - 20 coins. Then 5 coins for all other receipts. Can you not fix this problem and make this good as it was.

April 15, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Mary! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

It's not worth it!

It's not worth it. They have "thresholds" and limits. You can only get coins for a certain amount of receipts each week and half of the time they rip you off and don't give them to you at all. $5 a month AT THE MOST is NOT worth all the work you have to do to get it. On top of that, the app doesn't work half the time. Don't waste your time. It's genuinely not worth it.

April 3, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Sami! Have you looked at our bonus opportunities outside of uploading receipts? On your Rewards page in app there are surveys, bonus programs & tips. More receipt uploads means more earning opportunities, so the longer you stick with the app, the more you can earn. If you want to learn more about it, check out our FAQs.

Rated 3 out of 5 stars

Takes way too long to get anything

Takes way too long to get anything been doing it almost a year and can’t even get a $25 reward and the free spins are worthless, never get anything over 5 and 10 coins 😡

March 25, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Keith! Have you looked at our bonus opportunities outside of uploading receipts? On your Rewards page in app there are surveys, bonus programs & tips. More receipt uploads means more earning opportunities, so the longer you stick with the app, the more you can earn. If you want to learn more about it, check out our FAQs.

Rated 1 out of 5 stars

I have been using for 10 years

I have been using for 10 years. Please do not download this app. The customer service is terrible and nonexistent. The app glitches and they will not credit your account. It takes several tries to get an emailed response. They do not payout your money.

Emailed again with no resolution. As stated above, do not download app or sign up. Cheers.

March 14, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Kingish! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Redeemed my coin I got nothing

I redeemed some coins to put money in pay pal they took my coins but I received nothing.

February 7, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Alma! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

I tried to cash in my Visa card and had…

I tried to cash in my Visa card and had problems chasing in on it. I feel like this sight is a fraud because I can never get my rewards.

February 12, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Shirley! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message. We will respond as soon as we receive it. Thanks.

Rated 3 out of 5 stars

Camera Usage Surveys Coin Slots

The camera has extremely poor resolution as compared to other apps like Receipt Pal. Get numerous responses they can’t be read but other apps are not a problem.
Also the surveys are rude- example one recently for alcohol beverages. Asked my age ie 72 and then dumped me out. 72 year olds don’t drink?
Also for the difficulty in photo taking the amount of coins needed for a measly $40 Amazon card is a joke. Other apps offer far more and less coins to achieve a dollar reimbursement.
And the hog slots are a joke as well - does anyone ever collect the big coin wins? I have been playing the slots for a long time and typically are 5 coins.
The app is not very rewarding!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

i got 5$ from it so far

i got 5$ from it so far. just in 2 days. I just wish there was more ways to get points like spins, watch ads, and more. maybe even playing games in app. not installing anything.

January 29, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Matthew! We hope you enjoy your rewards!

Rated 2 out of 5 stars

Not very good

Compared to other similar apps, this one is the worst. At least half my receipts they don’t accept, saying blurry. Funny, other apps take them just fine. This app is not worth the trouble.

January 30, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Kathy! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message. We will respond as soon as we receive it. Thanks.

Rated 5 out of 5 stars

It's a fun app to use

It's a fun app to use. Just snap a photo of your shopping receipts and earn points toward the purchase of some great gift cards. It's fun, it's free, and it's totally legit.

January 10, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Thanks for the feedback, Terry! We hope you enjoy your rewards!

Rated 2 out of 5 stars

Receipt hog is not doing a good job

Receipt hog is very slow in giving you points and doesn’t give you points for lots of your receipts. It’s not really one of the better apps for receipts. Other apps, give you points for every receipt. They also don’t give you the points for the receipts for several days at a time.

January 8, 2024
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 receipts" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Receipt Hog has stopped honoring their…

Receipt Hog has stopped honoring their redemptions. I have emailed and texted Receipt Hog for almost 2 weeks now and they are brushing me off again.

December 18, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Yvonne! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 rewards" in your message. We will respond as soon as we receive it. Thanks.

Rated 1 out of 5 stars

Survey

Once in awhile they will have a survey for us to answer and for our response they will give us coins for our time. Twice I had answered the survey that gives me over 100 coins but I never got it. They got my information but never gave me coins. If the survey gives you 20 coins or less, they will give it to you. So I will never respond to surveys that say they will give me 100+ coins.

December 19, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Danny! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 surveys" in your message. We will respond as soon as we receive it. Thanks.

Rated 2 out of 5 stars

Receipt Hog's app can't keep up with…

Receipt Hog's app can't keep up with changes like new phone numbers. 2nd time to request a $5 PayPal redemption and Receipt Hog doesn't change very well and then I didn't get my verification code to fulfill my request. Plus when I contact support I get a long way around with a troubleshoot idea from their support email that does not work. To get my $5 PayPal redemption it takes about 2 weeks after I jump through their circus hoops but if they would actually fix the problem it would take about 24 hours. They tend to blame it on everything else instead of upgrading their system.

December 12, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Yvonne! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 PayPal" in your message and it will be responded to as soon as we receive it. Thanks.

Rated 1 out of 5 stars

It keeps on disconnecting my apps

It keeps on disconnecting my apps. Can't get points from my online receipts ,cause it always disconnects

December 8, 2023
Unprompted review
Receipt Hog logo

Reply from Receipt Hog

Hi there, Nathalie! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or support@receipthog.com and message us there? Please include "error 403 e-receipts" in your message and it will be responded to as soon as we receive it. Thanks.

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