Red Current Ltd Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I hired a thermal imaging camera from Red Current Ltd to map out underfloor heating pipes ahead of some digging work, and the whole experience was excellent. Their website is clear and informat... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service! We had a water leak from the heating system that we couldn't find. Our plumber (Liquid Plumbing Solutions Ltd), suggested contacting Red Current Ltd to hire "the right" th... See more

Company replied

Rated 5 out of 5 stars

After being advised by our insurance company that a thermographic survey is probably a good idea I contacted Red Current and arranged a date. The engineer came, on time, very knowledgeable with top sp... See more

Rated 5 out of 5 stars

Hired a Flir E54 thermal camera to carry out a survey at short notice. The guys at Red current were very efficient at sorting everything out and had the camera delivered within a day. The instruction... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Red Current offer high quality Thermal Imaging Surveys & Thermography Services. We are also UK leading Infrared Heat Detection Surveyors, Call us today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Unbeatable customer service

Unbeatable customer service - friendly, professional, helpful and quick response. Accommodated the changes I needed to make with no fuss. Great information regarding equipment hire and the delivery/return process was very convenient and easy. Would definitely use again!

October 20, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the excellent feedback Andrew, sounds like everything went to plan, jolly good to hear - cheers and all the best to you, Andy

Rated 5 out of 5 stars

Excellent Service

Andy and team provide the highest standard of expertise, customer service, knowledge and support that I think I’ve ever experienced. We had a bad smell in a living room, the thermal scanner was easy to use and I found the problem in minutes in the roof above the room. Andy went above and beyond to provide guidance on how to use the scanner which was very much appreciated. I wouldn’t hesitate to recommend Red Current.

September 21, 2023
Unprompted review
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Reply from Red Current Ltd

What some super feedback, it makes our jobs all the more worthwhile when we hear about success stories such as this, it's been a pleasure. We do hope that your issue is now resolved and that you can fully be at one with your house again. Go careful and all the best, Andy

Rated 5 out of 5 stars

We were more than happy with the level…

We were more than happy with the level of service provided. We were really impressed with the efficiency, expertise and high level of communication from the whole team. The report is very impressive and thorough. We are definitely using Red Current again and recommending to our clients.

September 7, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the feedback, it's always good to hear that our survey customers are happy. Hopefully we will get the opportunity of assisting you again in the future. Take Care, Andy

Rated 5 out of 5 stars

I purchased a new Flir E96 with a 42…

I purchased a new Flir E96 with a 42 degrees lens from Red Current, and I couldn't be more impressed. I received the thermal camera today, it was sparklingly new and had a calibration date of 5th August 2023. Remember this unit came from Flir's manufacturing facility in Estonia, so I know it's absolutely brand new. Kristian gave me a superb, and I do mean superb quote for the camera and I trust him and his team completely. Good work!!!

August 11, 2023
Unprompted review
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Reply from Red Current Ltd

You are most welcome Richard, an absolute pleasure to deal with you too. Thanks so much for the review, I am certainly very pleased to hear that you are happy with the new member of your team :-) Do go careful and take care.

Rated 5 out of 5 stars

Great service from Red Current Ltd

Great service from Red Current Ltd, Communication was great, service and knowledge was fantastic.
Would not hesitate to use again.

August 3, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the feedback Josh, very pleasing to hear that the survey went to plan - it was a total pleasure doing business with you and we hope to again in the not-too-distant future, enjoy the remainder of the summer - if only !
Best Wishes - Andy

Rated 5 out of 5 stars

Excellent Service Have used Red Current several times…

Excellent Service, have used Red Current several times with infrared camera hire for electrical surveys & the experience is always a pleasure, will use again & highly recommend

July 19, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks so much for taking the time to leave us feedback Gary, what a splendid chap you are. Also for your continued custom which we appreciate highly. Always a pleasure to be of assistance, till the next time, take care and have fun - Andy

Rated 5 out of 5 stars

E76 Camera Hire

Placed an order to hire a thermal imaging camera and from start to finish the process was well managed, with all necessary paperwork and documents provided for easy return of the unit and someone available either by email or telephone at all times. The equipment was in a very good condition and well packaged.

June 19, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the review Matt, I'm glad to hear that everything went to plan and am looking foward to the next opportunity to assist you already ! Do go careful in the meantime - Andy

Rated 5 out of 5 stars

A very slick service

A very slick service throughout. I made an enquiry about a camera loan, this was quickly addressed by the Red Current team who also answered a couple of questions I had.
The camera arrived exactly on time, software easily downloaded and the camera was exactly what I needed. The returns process was also very simple and I had a notification from RC to say it had been received. I will definitely recommend Red Current

June 9, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks very much for taking the time to leave a review and a very positive one at that ! Our process has been honed over many years and it's good to hear that it's working well. We certainly hope you passed that ITC course with flying colours - Cheers - Andy

Rated 5 out of 5 stars

Great service

Knowledgeable and very responsive company, very professional and accommodated all of our requests. l would highly recommend them.

June 5, 2023
Unprompted review
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Reply from Red Current Ltd

A big thanks for taking some of your precious time to leave us a review, most kind. We look foward to assisting you again on this fascinating project at some point during July. Take care in the meantime - Andy

Rated 5 out of 5 stars

Red Current Highly Recommended

Red Current was very knowledgable and provided all the equipment we needed and the technical support on the day of hire. All in all a very pleasant and professional service. Highly recommended.

June 2, 2023
Unprompted review
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Reply from Red Current Ltd

Thank you so much for the review, especially considering the challenges faced in your highly specialist area of usage. Clearly you are experts in the world of drones and we thank you for taking such good care of our camera. We'd welcome the opportunity of working with you again and in the meantime, do go careful - Andy

Rated 5 out of 5 stars

Great experience

Great experience, as always with them

May 4, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks D :-)
Always good to hear from you too, we look forward to the pleasure of assisting you again.
Be good in the meantime !

Rated 5 out of 5 stars

highly recommended

A fantastic experience from start to finish, excellent communication and support throughout the process.
Customer service like this should be as standard.
Well done Red Current.

May 12, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the review, that pretty much sums up what we strive for and it's pleasing to hear that we've succeeded. Most kind indeed, Cheers !

Rated 5 out of 5 stars

Very efficient and well organised

I hired a camera to survey my own house. Red Current were extremely responsive and helpful with advice beforehand, and provided a very efficient and well organised service.

April 10, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for taking the time to leave a reveiw Chirs, much obliged. It's good to hear that our procedure is still running smoothly, no tweaks needed at this time :-)
Keep well and enjoy the upcoming warmer weather !

Rated 5 out of 5 stars

Brilliant service and communication…

Brilliant service and communication from Andy and Linda when hiring a thermal camera.
Extremely easy process from arranging hire, receiving camera and the returns process.
Would highly recommend.

March 30, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks so much Claire, it's been a pleasure throughout for us and we hope to be able to assist you again in the future !
Take Care and enjoy the summer :-)

Rated 5 out of 5 stars

First class service

First class service. Very good advice and relevant information before hiring.

March 2, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the review, it's great to receive such positive feedback !
Cheers & Best Wishes - Andy

Rated 5 out of 5 stars

Recommended

Excellent advise, service and support would recommend this company as being highly professional
and dependable.

James MRM Street Furniture Ltd

March 3, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the feedback James, I'm glad you enjoyed your experience at the hands of Red Current, the words professional and dependable work very well for us :-)
Go careful now - Kind Regards, Andy

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish. They advised on which camera to hire for the use I required (which turned out to be a great bit of kit and did exactly what I wanted). All the information about the camera and the hire was sent promptly, it turned up as planned, and Andy was happy to answer my questions and was extremely pleasant to deal with. Highly recommended.

March 7, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for those super words, we try our best to be as 'human' as possible. I'm so pleased that everything went to plan and you made good use of the camera, that's all that matters to us. Take Care and all the best to you both.

Rated 5 out of 5 stars

Great service

Great service, very responsive and pleasant to deal with. Andy and Linda have always been very prompt to deal with our requests.

March 6, 2023
Unprompted review
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Reply from Red Current Ltd

Cheers Dareen, very kind of you to leave a review and always a pleasure to be of assistance. Just let us know when you are ready for your next installment :-)
Take care in the meantime.

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