Red Current Ltd Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I hired a thermal imaging camera from Red Current Ltd to map out underfloor heating pipes ahead of some digging work, and the whole experience was excellent. Their website is clear and informat... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service! We had a water leak from the heating system that we couldn't find. Our plumber (Liquid Plumbing Solutions Ltd), suggested contacting Red Current Ltd to hire "the right" th... See more

Company replied

Rated 5 out of 5 stars

After being advised by our insurance company that a thermographic survey is probably a good idea I contacted Red Current and arranged a date. The engineer came, on time, very knowledgeable with top sp... See more

Rated 5 out of 5 stars

Hired a Flir E54 thermal camera to carry out a survey at short notice. The guys at Red current were very efficient at sorting everything out and had the camera delivered within a day. The instruction... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Red Current offer high quality Thermal Imaging Surveys & Thermography Services. We are also UK leading Infrared Heat Detection Surveyors, Call us today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Camera hiring went flawlessly

Camera arrived as expected. Instructions for use were fine and the instructions for returning very clear. All went very smoothly.

February 20, 2023
Unprompted review
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Reply from Red Current Ltd

To hear that our process is flawless and smooth is music to our ears, thanks so much for taking the time to write a few words Phil - Kind Regards, Andy

Rated 5 out of 5 stars

Highly Recommend

We hired a thermal camera to investigate cold rooms in our home. Very professional service, the process of hire was really straight forward and plenty of resources were provided for guidance on how to use. Staff were really friendly and helpful, would highly recommend

February 13, 2023
Unprompted review
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Reply from Red Current Ltd

Thank you so much for your kind review Phlippa, good to hear that our process is still working as planned and that you had a pleasurable experience, do take care now.

Rated 5 out of 5 stars

Very quick and organised service.

Very quick and organised service.
The lady I was dealing with (Linda) is very friendly.
The camera it’s self was perfect.
Thanks team

February 11, 2023
Unprompted review
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Reply from Red Current Ltd

Dani, thank you for taking some of your precious time to leave us feedback, we are certainly very happy to hear that you have been pleased with the service provided :-)

Rated 5 out of 5 stars

Quick and simple ordering

Quick and simple ordering, great communication and a great way to do business

February 7, 2023
Unprompted review
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Reply from Red Current Ltd

Good news indeed, it's always pleasing to hear our customers have had positive experiences, thanks so much Tim !

Rated 5 out of 5 stars

Hired an E6 Camera - efficient experiene

Hired an E6 Camera for 1 day and received an E8 upgrade. The process of hire was clear and efficient, communication great, device arrived on time, was perfect for the Job, and they even gave a detailed list of locations to return it to. Would use again and recommend.

February 3, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the smashing feedback Kieran, it's always good to hear our customers are happy, that's the most important thing for us !
Cheers and Take Care, Andy

Rated 5 out of 5 stars

Very helpful and a great service

Very helpful and a great service. I hired the thermal camera to carry out a thermal survey of our home. This was straightforward and I then found I could use the equipment to balance the underfloor heating too.

February 4, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the review David and glad you made 'particularly' good use of the camera, very resourceful :-)
All the best to you - Andy

Rated 5 out of 5 stars

Excellent service

Helpful and friendly service and guidance from initial contact to after sales. I hired an E53 for three days and learnt a lot about my client's thermally inefficient buildings, previously unseen! Definitely use again.

January 26, 2023
Unprompted review
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Reply from Red Current Ltd

Cheers for the review Russel, sadly our thermal imaging cameras can be unfavourably revealing !
Glad you were happy with the service and we are looking forward to the next time already - go careful in the meantime.
Andy

Rated 5 out of 5 stars

Thermal camera hire to check for water leak

I recently hired a camera in order to determine if I had an underfloor central heating water leak.
After a few discussions with Andy at Red-Current, who was most helpful, we discussed what camera would be most cost effective for my particular needs. From then on, the process of getting the camera delivered was very simple and efficient. The initial impression of the complexity of the camera was quickly dispelled by actually using it. I managed to survey my ground floor well within the 24 hour hire window and quickly determined that I did not have an underfloor leak after all. The return process was simple too and my bond was returned in full in a couple of days.
Very impressive service!

January 28, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the super feedback Walter, most kind of you to put that in writing for us and a very helpful comment that the cameras are not scary to use at all ! We are so pleased our procedure seems to be working as it should and wish you all the best Sir !

Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience, service & follow up.

Highly recommended.

January 20, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for your kind words Matthew, a pleaure to be of assistance - take care.

Rated 5 out of 5 stars

Hired a thermal imaging camera to have…

Hired a thermal imaging camera to have a look around my house for signs of heat loss etc. hired for 3 days which was ample time for what I needed. Camera was delivered on the day I requested early morning which was great. Camera came very well packed with full return instructions and pre-printed returns label. Took to a DPD drop off point in the return day which was so simple. Great service and done everything I needed. Contact with Andy at Red Current was fantastic with very quick responses and recommendations. Will use again in the future for definite. AAA+++

January 18, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the glowing review Wes, what a smashing chap you are for leaving that, you have described our process beautifully for others to read :-)
Cheers and all the best to you !

Rated 5 out of 5 stars

Quick and easy!

We were very impressed by the whole process. It was extremely easy to use redcurrent services and the camera. We received. I will recommend!

January 20, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks very much Laetitia, we are so grateful for you taking your precious time to leave us some splendid feedback !

Rated 5 out of 5 stars

Excellent service!

Great customer service and product (thermal camera). The team was always available on the phone to discuss commercial and technical queries and challenges. Overall an honest and very professional team!

January 13, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks for the great review, despite the initial hitch !
We try our utmost to overcome those to the satisfaction of our customers and are very happy to hear we have succeeded in this case.
We'll welcome you back with open arms :-)

Rated 5 out of 5 stars

Highly recommend

Great customer service right from the beginning. Easy and straight forward hire process with step by step instructions. Return process was equally easy and trouble free. Will definitely use again!

January 11, 2023
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the fantastic feedback Emma, I couldn't have written it any better myself :-)
You are most welcome and we look forward to being assistance again in the future.
Go careful in the meantime - Andy

Rated 5 out of 5 stars

First-class service

I wanted to hire a thermal camera to check the heat losses from my house. Red Current gave me good advice, efficient service and very good video instructions. I would fully recommend them.

April 1, 2022
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the feedback, I'm so pleased everything went to plan !

Rated 5 out of 5 stars

Very professional

Very professional. Helpful advice on the choice of cameras before I ordered. Scheduled well to fit to a day convenient to me. Camera very good and easy to use. Screen showed more detail than I'd anticipated. Software easy to use too, clear video help on the website. Clear instructions for the camera. Excellent service all round.

December 16, 2022
Unprompted review
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Reply from Red Current Ltd

Wow, that's super feedback, thank you Martin.
It seems our process is still working well which is good to hear.
Cheers again and Happy New Year to you !!

Rated 5 out of 5 stars

Company a delight to deal with from…

Company a delight to deal with from start to finish. Camera ideal for heat loss survey. Highly recommend.

December 12, 2022
Unprompted review
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Reply from Red Current Ltd

Thanks so much for taking the time to leave a review, very kind that is.
A pleasure to be of service.
All the best to you.

Rated 5 out of 5 stars

Used a FLIR E8 to carry out a thermographic study…

I hired a FLIR E8 to carry out a thermographic study of my new house to identify areas where insulation could be improved. RedCurrent staff were very fast with responses and advice on the camera ranges they provide, and the admin was flawless from end to end. I shall hire again after making insulation updates!

December 16, 2022
Unprompted review
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Reply from Red Current Ltd

Thanks so much for the excellent review Jon, flawless from end to end is our aim :-)
We very much look forward to assisting you again when you are ready for more of the same service !
Best Wishes - Andy

Rated 5 out of 5 stars

Friendly ,knowledgeable & efficient

Friendly ,knowledgeable & efficient. The camera arrived the next day, and helped us identify what areas we need to improve to make our home warmer

December 9, 2022
Unprompted review
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Reply from Red Current Ltd

Thank you for the review Richard, I'm so pleased to hear the camera was of benefit and good luck with those insulation enhancements !
All the best to you.

Rated 5 out of 5 stars

Amazing Product and Service

Very informative and friendly staff from start to finish. They had easy to follow return instructions which was clearly marked to make for a easy return.
Needed the camera to look for heat loss which it did the job perfect.

Thank you :)

December 8, 2022
Unprompted review
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Reply from Red Current Ltd

Thanks for the great feedback Dan, especially considering the shocking delay with the courier delivery in the first place. Good to hear you made good use of the camera and hopefully you can attend to any issues identified to make for a warm and toasty house - do take care now - Andy

Rated 5 out of 5 stars

A very professional company

A very professional company. Camera sent out as promised with clear instructions on how to return the product and an email to say that it had been recieved back in good condition. Struggled to use the Flair software application but cracked it in the end

December 8, 2022
Unprompted review
Red Current Ltd logo

Reply from Red Current Ltd

Thanks so much for the review, it's always good to hear that our procedure is working as planned and well done with the software, we'll have you on standby for those that struggle in the future :-)
Take Care

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