Red Carpets Reviews 123

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process pleasant. The service is frequently highlighted as excellent, with many appreciating the promptness, efficiency, and high standard of work from start to finish. People are particularly impressed with the quality of the products, including the carpets and Karndean flooring, noting their luxurious feel and transformative effect on their homes. Reviewers also found the pricing to be competitive and fair. A few other people also felt that while the overall job was good, a problem arose during installation that delayed completion. However, once the issue was brought to the manager's attention, remedial action was taken immediately.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, kindness,... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency. Many... See more

Product

Reviewers mention positive feedback about product. Customers consistently express satisfaction with the... See more

Quality

People report positive experiences with quality. Customers consistently praise the outstanding quality of... See more

Price

Users describe positive interactions with price, consistently finding them fair and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Just had a Karndean floor and a carpet fitted by Red Carpets and I couldn’t be happier. From the initial call with Ryan to Matt’s amazing customer service and wide range of samples down to Wayne and N... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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Rated 5 out of 5 stars

Excellent company

Excellent company. I've now used them on two occasions. Service is first class with a great range of carpets, many kept in stock. The store staff are very helpful and knowledgeable. The fitters are friendly and pay meticulous attention to detail. Would highly recommend.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully fitted carpet throughout the house by two lovely fitters. We are so happy with the whole experience that Laszlo and his team have delivered. We cannot rate them highly enough … absolute professionalism, kindness, friendliness and price. Wonderful, cannot praise Red Carpets highly enough.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic carpet fitted within a quick timeframe

Fantastic experience from start to finish. Friendly and helpful whilst we were choosing with some great advice. Great quality carpet and friendly fitters who were tidy and professional. Carpet looks great. This is our 4th carpet from Red Carpets and we’ve been equally happy each time.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️


⭐️⭐️⭐️⭐️⭐️
Fantastic job on my new carpet!
Red Carpets Anstey fitted the carpet in my room and I’m absolutely delighted with the result. The staff were friendly and helpful when choosing the style, the price was very fair, and the fitter did an excellent job — quick, tidy, and professional. The room looks amazing and everything was left spotless. I’d definitely recommend Red Carpets to anyone looking for quality fitting and great service.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the whole experience

Really happy with the whole experience. I went into the store just over a week ago and got everything sorted quickly and easily. The carpet was fitted today by Sean and Jake, who were both great — they just got on with the job, worked efficiently, and did a top job.
The carpet looks excellent and the whole process was smooth from start to finish. Would definitely recommend.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and workmanship

Matt was really quick to quote us and managed to fit us in really quickly , communication was very responsive and professional. The fitters Wayne and Cole were excellent, friendly, knowledgeable, on time, and went above and beyond. The price was good too considering the size of the room and how uneven the floor was. I would highly recommend

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience, start to finish

From visiting the shop to having the floor fitted, the service was brilliant.
We got personalised, friendly advice and really quick service.
The floor looks incredible and was much more reasonable than other quotes.
Wayne and Cole were very nice, even when visited by a defensive dachshund!
Would definitely recommend.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, what a perfect job very professional, guys were friendly and left everything tidy would definitely recommend them, I will certainly be using them again excellent service

Thank you

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend

100% recommend. We went to the Anstey branch and were super impressed with the selection and prices on offer. We managed to find a remnant that fitted the space that we need for a great price, Matt was super helpful and not pushy at all. The carpet was then fitted to a great standard by Neil and Matt, who were friendly and professional.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Job

Excellent customer service. Good advice and a superb job. Really pleased with our new flooring and the price was good too!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Visited and quoted inside a week, offered lots of options and recommendations, provided and stuck to an installation date.
Installers were friendly, polite, helpful and did a very good job, including cleaning up afterwards.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company.

We are delighted with every aspect of the service we have had from Red Carpets, Wigston. George was very helpful when we first went to look at samples and arranging a visit for us to get a quote. Laszlo who came, was extremely knowledgeable about what was required, as it was a challenging job. Goose and Nathan who came to fit the flooring were brilliant. They are very skilled and hardworking tradesmen, who are very pleasant and polite. Laszlo stayed in touch during the fitting.
They have all done a fantastic job for us, and we have already recommended them to people. We won't hesitate to use them again! Many thanks.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Red Carpets made an excellent job of fitting my new bedroom carpet, the fitters were very friendly and I would definitely recommend them .

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and the flooring looks…

Great service and the flooring looks brilliant. The team at red carpets are really friendly and helpful. Laszlo and George have helped us find great products for two of our homes now and have always offered amazing service. The fitters Wayne and Cole were great too.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Red Carpets

Matt of Red Carpets is extremely professional, helpful and pleasant. We have used Red Carpets for many years. Today we had new underlay and carpet laid superbly by Sean and Jake.
I have no hesitation in recommending Red Carpets to you.

March 23, 2026
Unprompted review

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