Red Carpets Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and professional, ensuring that every interaction remains pleasant and smooth from start to finish. People also highlight the outstanding quality of the carpets and flooring, noting that installations are completed punctually to a high standard and without leaving any mess behind. Consumers consistently mention that the team provides valuable advice, keeps communication reliable throughout the project, and delivers wonderful value for money across a wide range of options. Many buyers state they would gladly recommend these services to their friends and family members without any hesitation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting an efficient, polite, and professional... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, friendliness, and... See more

Product

People report positive experiences with product, highlighting a great selection of flooring and carpets at... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent workmanship and high... See more

Price

Clients share positive opinions on price, highlighting that costs are fair, affordable, and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied

Rated 5 out of 5 stars

We recently had Karndean flooring by Goose annd Ryan and carpets fitted, and we couldn’t be happier with the results. The quality is outstanding – the Karndean looks stunning, is easy to clean, and h... See more

Company replied


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So efficient!

The team worked really hard fitting carpet to landing, stairs, lounge and porch - after doing the bedrooms last year. They also laid vinyl in the bathroom. At all times they were efficient and respectful of my property. I am delighted with my carpets, many thanks to Matt for all his help. I would recommend to anyone wanting new flooring.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

From Nightmare to Masterpiece

After a disastrous experience with a botched installation attempt by another company who used a fitter that wasn’t trained properly, I had sub floor issues that made my floor look cheap and unfinished. I was nervous about hiring someone else but from the first consultation, Reds Carpets, Market Harborough put me at ease. They were incredibly transparent about the costs and the work required to rectify the issues. From start to finish, Red Carpets Market Harborough have an outstanding work ethic and produce outstanding results. If you want the job done right first time, I cannot recommend Reds Carpets Market Harborough who are true masters of their craft and came to the rescue and fixed everything. They were punctual, tidy and communicative throughout the entire process and most importantly they were respectful of my home. They truly are a high end specialist company that focus on sub floor preparation and customer satisfaction. The turnaround was incredible and their attention to detail and precision of cutting edges around the skirting boards and door frames are razor sharp. They use high quality materials and tools that should have been used from day one. The result is miles ahead of the previous attempt and the floor finally feels solid and level. I now have a floor I can admire and show off instead of hiding. They turned a stressful nightmare into a success and reinstalled it with the level of craftsmanship I originally expected. Absolutely five star skilled flooring experts and I am so thankful to Reds Carpets Market Harborough for stepping in and completely transforming my floor with a premium flooring and turning my house into a home. The finish on the LVT is what I dreamed of.
If you want a flawless finish and want the job done right from a trustworthy professional, these are the people to call. I’ll be recommending them to everyone I know. I wouldnt trust anyone else with my flooring now ⭐️⭐️⭐️⭐️⭐️💯

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent experience and terrific service

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that couldn’t be operated on carpet. I went into the store on Saturday morning and the flooring was installed on Tuesday afternoon. Matt kept me updated throughout the process. Sean and Matt moved furniture, disposed of old carpet and did a stellar job under difficult circumstances. I wouldn’t hesitate to use them again.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Best flooring company I have ever used

Just had a Karndean floor and a carpet fitted by Red Carpets and I couldn’t be happier. From the initial call with Ryan to Matt’s amazing customer service and wide range of samples down to Wayne and Neil doing the fitting the whole service was well above the standard of any other company I have used before. I am at the start of a long decorating journey and I wouldn’t consider using another company now. I can’t recommend them enough!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the staff and…

Very pleased with the staff and customer care. The fitter was on time, very helpful and done an excellent service. Very pleased with the fitting and how it was carrying out. All round looking great . Thank you so much excellent service

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Goose and Ryan recently installed…

Goose and Ryan recently installed Karndean flooring and laid carpets for us, and we are thrilled with the outcome. The Karndean flooring not only looks gorgeous but also offers effortless maintenance and has given the room a fresh, new look. The carpets are plush and offer a luxurious feel with every step. Their installation was impeccable, showcasing meticulous attention to detail, finished punctually, and without any clutter left behind. We've received numerous compliments and would enthusiastically recommend them to anyone seeking elegant and long-lasting flooring solutions. Many thanks to Lazslo.

January 29, 2026
Unprompted review
Red Carpets logo

Reply from Red Carpets

Hi Psalms, thank you for taking the time to write us such a lovely detailed review. It really helps us, it also helps other potential customers! We are so pleased to know that your new Karndean flooring has refreshed your home, while your new plush carpets have added softness and luxury. Red carpets aim to offer the best when it comes to our service and quality of work and we feel confident this was reflected in your experience. We hope to work with you again in the future!

Rated 5 out of 5 stars

Always go to Red Carpets Anstey as the…

Always go to Red Carpets Anstey as the service is excellent. They always go the extra mile in the service they provide, accommodating all requests. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

January 19, 2026
Unprompted review
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Reply from Red Carpets

Hi Dawn, we feel honoured to be your go-to flooring shop! We're glad you feel that you've received the Red Carpets treatment, something we always aim to provide. Thank you for your kind words and we look forward to working with you again.

Rated 5 out of 5 stars

My new bedroom carpet was fitted by Red…

My new bedroom carpet was fitted by Red Carpets yesterday - fantastic service.
From my first look round the shop to job completion, the service was polite and efficient. Their prices are very competitive too!

January 19, 2026
Unprompted review
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Reply from Red Carpets

Hi Nigel, thanks so much for taking the time to leave us a positive review as it means a lot. We are always happy to hear that you received polite and efficient service while also benefitting from our competitive prices. We hope to work with you again soon!

Rated 5 out of 5 stars

They made it all so easy

From initial contact with Red Carpets on a Friday, measurements taken on Monday and not a stock vinyl brilliantly fitted on Thursday. Very pleased would highly recommend.

January 8, 2026
Unprompted review
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Reply from Red Carpets

Hi Mervyn, we are so pleased to hear that you had an easy experience with us and that you are happy with your new vinyl. Thank you for leaving us a nice review and we hope to hear from you again!

Rated 5 out of 5 stars

10/10 service!

10/10 service. Popped into have a look at options for our upstairs bedrooms/landing and stairs. Steve and Lee in the shop were really friendly and helped explain the different options, even going as far to explain why we would benefit from a cheaper but harder wearing material due to us having pets.Lee came out the next day to measure and quote which took him no time at all. Price was exactly what i was expecting and there was zero sales pressure to purchase on the spot. Communication from the shop with excellent, with them making sure i was informed on any changes in receiving my carpet (snow delayed things a little but that can't be helped, and they still made the fit date!). Neil and Matt who came to fit were friendly and professional. Got straight on with the job and handled it in less than a day. Looked through their work with them and couldn't fault them in the slightest.

Highly recommend using them and i wouldn't go anywhere else now for future flooring.

January 12, 2026
Unprompted review
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Reply from Red Carpets

Hi Liam, what an amazing review! Thank you so much for taking the time to let others know about your experience with us in such detail. Our in store team and fitters will be so pleased to know that they were able to make you feel comfortable and help you make informed decisions while providing a professional and efficient service. It's great to know that you're happy with your new flooring and we look forward to working with you in the future!

Rated 5 out of 5 stars

Efficient, friendly, and quality service

We visited Red Carpets just before Christmas 2025 and discussed a carpet with a representative who gave us an informal quotation and a fitting date. He then visited our home a couple of hours later to provide us with a formal quotation. A few days later the carpet was fitted and we are really pleased with both its quality and the overall service, hence 5 stars.

December 12, 2025
Unprompted review
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Reply from Red Carpets

Hi John, the team are very happy to know that you're pleased with your new carpet. Thank you for taking the time to leave a lovely review and we hope you had a great Christmas!

Rated 5 out of 5 stars

First class service, from start to finish

We chose Red Carpets because of their positive reviews. We are really happy with the service we received from them. Matt came out, and measured up for our downstairs flooring, he quoted us for the Karndean flooring straight away! It was a good price, and he managed to fit us in before Xmas 👍🏻. Between them, Marc, Wayne and Cole prepared the floor and fitted it to a high standard, a big thank you to them. Matt was always on hand to answer any questions I had. Would definitely recommend 👍🏻

December 4, 2025
Unprompted review
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Reply from Red Carpets

Hi David, it's fantastic to hear that we lived up to our reviews! As we hold ourselves to a high standard we are happy to know that this was reflected in your experience by our efficient process. The guys will be thrilled that you are satisfied with the quality of their work and level of customer service. Thank you for taking the time to leave us a detailed review, we really appreciate it.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Really quick installation, Wayne and Kyle worked hard and were respectful of property. Very pleased and looking forward to ordering again.

November 25, 2025
Unprompted review
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Reply from Red Carpets

Hi Jules, we're thrilled to know that you received excellent service from start to finish, and that our staff were helpful, efficient and respectful. Thank you for leaving us a nice and honest review, we look forward to working with you again.

Rated 5 out of 5 stars

Excellent Service

Red Carpets gave good advice when choosing our carpet, were trustworthy throughout, and expertly fitted it in no time at all!

October 6, 2025
Unprompted review
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Reply from Red Carpets

Hi Myle, it's great to hear you had a good experience with Red Carpets and found us to be trustworthy. We really appreciate you taking the time to leave us a positive review, thank you for your business!

Rated 5 out of 5 stars

Great customer service in store

Great customer service in store, and carpet is great quality. The fitting was done with ease and left looking great and tidy by a friendly fitter Very happy with the whole experience…again !!

October 16, 2025
Unprompted review
Red Carpets logo

Reply from Red Carpets

Hi, we really appreciate your lovely review and we're so happy to hear that you received great customer service and are satisfied with your new flooring! Thank you for your continued business.

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and fantastic job of the fitting

October 14, 2025
Unprompted review
Red Carpets logo

Reply from Red Carpets

Hi Mark, we're thrilled that you're satisfied with out customer service and love your new flooring. Thank you for taking the time to leave us 5 stars!

Rated 5 out of 5 stars

Red Carpet service

A good range of well priced carpets. Good useful advice. Excellent carpet fitters who did a very neat job, moving and replacing furniture in 4 rooms. All 6 rooms done within a day.

September 17, 2025
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with the range, advice, and especially the fitting service. It’s great to know the team could complete all six rooms so neatly and efficiently while taking care of your furniture, too. We really appreciate you sharing your experience!

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