Red Carpets Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and professional, ensuring that every interaction remains pleasant and smooth from start to finish. People also highlight the outstanding quality of the carpets and flooring, noting that installations are completed punctually to a high standard and without leaving any mess behind. Consumers consistently mention that the team provides valuable advice, keeps communication reliable throughout the project, and delivers wonderful value for money across a wide range of options. Many buyers state they would gladly recommend these services to their friends and family members without any hesitation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting an efficient, polite, and professional... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, friendliness, and... See more

Product

People report positive experiences with product, highlighting a great selection of flooring and carpets at... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent workmanship and high... See more

Price

Clients share positive opinions on price, highlighting that costs are fair, affordable, and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied

Rated 5 out of 5 stars

We recently had Karndean flooring by Goose annd Ryan and carpets fitted, and we couldn’t be happier with the results. The quality is outstanding – the Karndean looks stunning, is easy to clean, and h... See more

Company replied


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always - quick and friendly - have used this company for years

September 15, 2025
Unprompted review
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Reply from Red Carpets

Hi Jackie, we really appreciate you taking the time to leave us a nice review and thank you for your continued business!

Rated 5 out of 5 stars

Very polite

Very polite , efficient and prompt service from start to finish. Care taken to complete the work to a high standard.
Very pleased overall.

August 18, 2025
Unprompted review
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Reply from Red Carpets

Hi Martin, its great to hear that our staff were polite and were able to complete the work to a high standard. This is what we hope for all our customers and are so pleased that this was your experience. Thank you for taking the time to review us and we hope to work with you again.

Rated 5 out of 5 stars

We recently had Karndean flooring by…

We recently had Karndean flooring by Goose annd Ryan and carpets fitted, and we couldn’t be happier with the results. The quality is outstanding – the Karndean looks stunning, is easy to clean, and has completely transformed the space. The carpets are beautifully soft underfoot and feel really luxurious. The fitting was done to a high standard, with great attention to detail, and everything was completed on time and with no mess. We’ve had so many compliments already and would highly recommend them to anyone looking for stylish, durable flooring. Thank you Lazslo

August 4, 2025
Unprompted review
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Reply from Red Carpets

Thank you for your lovely feedback! We’re thrilled to hear how happy you are with both your Karndean flooring and carpets. It’s great to know they’ve transformed your space and are getting so many compliments already. Goose, Laszlo, and the rest of the team will be thrilled to hear your kind words about the quality, attention to detail, and care taken during fitting. We truly appreciate your recommendation and hope you enjoy your beautiful new floors for many years to come.

Rated 5 out of 5 stars

Fantastic service and price

I have been using Reds Carpets for years and as usual they sorted me out with a fantastic new carpet and underlay for four rooms in my house at a fantastic price. From start to finish service was fab starting with Matt who came to measure up and brought samples of the carpets I was interested in right through to organising the date for fitting. On the day Neil and his colleague turned up on time and were not in the least bit phased by having to move furniture around. As always a five star service and I would have no problem recommending them to my friends and family.

August 8, 2025
Unprompted review
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Reply from Red Carpets

Thank you for your continued trust and loyalty over the years, it truly means a lot to us. We’re so pleased to hear you’re happy with your new carpets and the service from start to finish. Matt, Neil, and the team will be delighted to know their efforts made the process smooth and stress-free for you. We really appreciate your recommendation and look forward to helping you with your next project when the time comes.

Rated 5 out of 5 stars

Once again, EXCELLENT! A personal, professional service, quality products at a competitive price.

Once again, fantastic, quality flooring and overall service from the team at Red Carpets, South Wigston!
Our bungalow renovation is now almost complete. Our flooring has been done in three phases and during the past nine months, Red Carpets have fitted Karndean flooring in the snug, hall, kitchen/dining/living room and shower room in limed oak, herringbone pattern. It looks fabulous! We are extremely happy with it and we certainly have no hesitation in recommending Red Carpets. From our experiences, this is a company that provides an overall excellent service: a personal, professional service, with quality products at a competitive price.

July 9, 2025
Unprompted review
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Reply from Red Carpets

Thank you so much for your wonderful feedback and for trusting us with your bungalow renovation over the past nine months. It’s been a pleasure to be part of your project from start to finish, and we’re thrilled to hear you’re so happy with your Karndean limed oak herringbone flooring, it truly is a stunning choice! We’re so grateful for your recommendation and delighted that our work has helped bring your vision for your home to life.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Kept us updated at all times. Arrived when they said they would and finished when they said they would. No hidden charges and gave us best advice about not needing underlay in certain areas which they could have charged for but did not. So they are a very reliable and honest company. Lazlo is so helpful. I will use them again and not use anyone else.

July 14, 2025
Unprompted review
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Reply from Red Carpets

Thank you so much for your kind words and detailed feedback! We’re delighted to hear you had such a positive experience from start to finish. Laszlo and the team pride themselves on being honest, reliable, and providing the best advice for our customers, so it’s wonderful to know that came through in your experience. We truly value your trust and look forward to helping you again in the future!

Rated 4 out of 5 stars

Company deals promptly with problems

A problem arise on the first day of laying a new floor that delayed the completion day by one day. However once the problem was highlighted to the Manager remedial action was put into place straight away. The resulting job was good.

June 9, 2025
Unprompted review
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Reply from Red Carpets

Hi Valerie, we are glad you feel satisfied with the works completed by us and we are glad that we were able to sort out any problems promptly, we thank you for your patience and also for taking the time to leave us a review.

Rated 5 out of 5 stars

Five-Star Carpet Experience…

I recently had carpets fitted throughout my home and couldn't be happier with the service. From the moment I walked into the showroom, the staff were friendly, knowledgeable, and genuinely interested in helping me find the perfect style and colour. They offered great advice without being pushy, and even let me take samples home to see how they looked in different lighting.
The fitting team arrived on time and were incredibly professional. They worked quickly but carefully, making sure every edge and corner was flawless. They even helped move a few pieces of furniture and tidied up after themselves — a rare touch these days!
The quality of the carpet is outstanding, and the price was more than fair. It’s made such a difference to the feel of my home. I’ll definitely be using them again and would recommend them to anyone looking for top-notch service and craftsmanship.

June 16, 2025
Unprompted review
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Reply from Red Carpets

Hi Andy, it's absolutely amazing to hear that you're so happy with our customer service, high quality of work and reasonable pricing. Here at Red Carpets we pride ourselves on our high standard of customer care that keeps people coming back, and are very glad that this was reflected in your experience. Thank you so much for taking the time to leave us such a lovely and thorough review!

Rated 5 out of 5 stars

The ladies were so lovely

The ladies were so lovely, and so helpful in helping me to make the right decision for my dress. Great experience

May 17, 2025
Unprompted review
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Reply from Red Carpets

Hi Hollie, we think you may have reviewed the wrong Red Carpets 😅Here we only sell flooring but are thrilled that you have found a dress, enjoy your prom!

Rated 5 out of 5 stars

A super fast service from Red Carpets

A super fast service from Red Carpets, with extremely helpful people and good choices with quality products at reasonable prices. I was more than satisfied with their excellent service and I would highly recommend them.

June 23, 2025
Unprompted review
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Reply from Red Carpets

Hello Graham, we're thrilled that you're satisfied with our work and we hope you love your new flooring! Thank you and we really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, good communications and carpets were laid by a courteous team who did an excellent job.

June 17, 2025
Unprompted review
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Reply from Red Carpets

Hi Geoff, it's great to hear you're happy with efficiency and quality of our service! Thank you for taking the time to leave a review and we hope to work with you again.

Rated 5 out of 5 stars

Very Happy Customers

From the very start when we went to the shop to choose our flooring, they were courteous, polite and very helpful.
On the day of fitting, they were punctual, efficient and tidy.
All in all a good experience.

May 19, 2025
Unprompted review
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Reply from Red Carpets

Hi Helen, we're thrilled that you're happy with our service and the quality of our work. Thank you for taking the time to leave a review, it means a lot!

Rated 5 out of 5 stars

Great and prompt service from measuring…

Great and prompt service from measuring to the Karndean installation. The Herringbone designs flows from the hall and looks as though was fitted at the same time. Great product, service and customer care. We hadn’t used Red Carpets before and will definitely use them next time.

May 28, 2025
Unprompted review
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Reply from Red Carpets

Hi Jill, we're thrilled that you're happy with your new Karndean flooring. It's also great to hear that our service has won your business in the future, we won't disappoint! We look forward to working with you again and thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

New carpet supplied and fitted

So happy with my new carpet have used these for the past 12 years, and need some more supplying and fitting soon, always friendly, would recommend

June 2, 2025
Unprompted review
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Reply from Red Carpets

Hi Karen, we really appreciate your continued business with us and we look forward to working with you again when you need us! Thank you for leaving us a review, it means a lot.

Rated 5 out of 5 stars

From start to finish Red Carpet’s were…

From start to finish Red Carpet’s were fantastic, from walking into the shop to a complete new hall floor and stair carpet took less than 4 weeks.
The gent in the shop in Anstey, sorry can’t remember his name, was friendly and helpful. Within a few days Matt had been to measure up and give a very competitive quote on the new flooring, he even came and took up our old laminate before the new screed was laid.
Matt stayed in contact the entire time with daily texts to check we were happy with what had been done so far and to confirm times for the following day’s work.
Every one of the guys who worked on the project was friendly, polite and professional.
The new flooring looks beautiful, we couldn’t be happier with the end results and experience we received.
Thanks Red Carpets, we will be using you again for our next carpet purchase and would recommend you to anyone.

April 26, 2025
Unprompted review
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Reply from Red Carpets

Hello, thank you so much for all your kind words. The team will be so happy to hear that their work and professionalism have been greatly appreciated. Reviews like this mean the world to us and really help us as a business, we look forward to working with you again in the future!

Rated 5 out of 5 stars

Amazing customer service.

We had a large area of flooring installed and after a time a few faults appear. Laszlo and his team were not happy and decided to replace the whole floor again. Now it is perfect. Huge thanks to Goose and his team for the time and effort. Well done Red Carpets. Thanks Laszlo.

May 13, 2025
Unprompted review
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Reply from Red Carpets

Hi Paul, we're thrilled that you're happy with your new perfected flooring! Thank you for taking the time to leave us a lovely review.

Rated 5 out of 5 stars

Another fantastic fitting by Laszlo and…

Another fantastic fitting by Laszlo and the team. From getting advice in the warehouse in Wigston, agreeing a price, sorting out the fitting around our commitments and the speed and quality of the fitting, it is no wonder that we always come back to Red Carpets. It’s always a good laugh dealing with Laszlo and George and the customer service is second to none. I couldn’t recommend them highly enough.

May 7, 2025
Unprompted review
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Reply from Red Carpets

Hello Lisa & Mike, it's great to hear that you're both happy with your new flooring and feel the work has been done to a high standard. We are so glad you had a positive experience with us both in store and with the installation. Your business is truly appreciated and thank you for taking the time to leave us a lovely review!

Rated 5 out of 5 stars

Excellent service

Excellent service. Good prices. Friendly staff. Would recommend.

May 7, 2025
Unprompted review
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Reply from Red Carpets

Hi Chris, we really appreciate you taking the time to leave us a nice review and the red carpets team are thrilled to know you had a good experience. Thank you for your feedback!

Rated 5 out of 5 stars

Recomnended

We always use Red Carpets for all flooring for our home. Great service, good advice, great price and attention to detail. Highly recommend.

April 18, 2025
Unprompted review
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Reply from Red Carpets

Hi Val, thank you for your review and repeated business. We truly appreciate your kind and honest feedback!

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