Red Carpets Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and professional, ensuring that every interaction remains pleasant and smooth from start to finish. People also highlight the outstanding quality of the carpets and flooring, noting that installations are completed punctually to a high standard and without leaving any mess behind. Consumers consistently mention that the team provides valuable advice, keeps communication reliable throughout the project, and delivers wonderful value for money across a wide range of options. Many buyers state they would gladly recommend these services to their friends and family members without any hesitation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting an efficient, polite, and professional... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, friendliness, and... See more

Product

People report positive experiences with product, highlighting a great selection of flooring and carpets at... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent workmanship and high... See more

Price

Clients share positive opinions on price, highlighting that costs are fair, affordable, and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied

Rated 5 out of 5 stars

We recently had Karndean flooring by Goose annd Ryan and carpets fitted, and we couldn’t be happier with the results. The quality is outstanding – the Karndean looks stunning, is easy to clean, and h... See more

Company replied


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(154)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great prices and service

Always great prices and service, Ihhave used these guys many times and will continue to do so.
Always good advice and very knowledgeable about the products.

April 23, 2025
Unprompted review
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Reply from Red Carpets

Hi John, thank you so much for your lovely review. We are so pleased to be your go to choice for all your flooring needs!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We visited the Wigston shop where George was informative and honest when helping us decide what flooring to buy. Laszlo is professional and friendly and was a pleasure to deal throughout the whole process, always quick to respond to emails. The fitters were on time, tidy, and worked non stop and very precisely to get the job done very quickly. I wouldn’t hesitate to recommend Red Carpets. 😀

March 24, 2025
Unprompted review
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Reply from Red Carpets

Hello Alice, it's brilliant to hear that you're happy with our services and that our staff were helpful and professional. Thank you for your detailed and kind review, it means a lot to us!

Rated 5 out of 5 stars

Very professional and efficient carpet installation

The whole process from quotation through to installation was done very efficiently. The fitters have done a great job. One carpet was very large and required a join which is completely invisible. All carpets fit very snugly against walls and around radiator pipes.

April 7, 2025
Unprompted review
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Reply from Red Carpets

Hi Dave, we're thrilled to know that our fitters did a great job and that you're happy with your whole experience with Red Carpets! Thank you for your feedback as it helps us and others like you, we really appreciate your review and custom.

Rated 5 out of 5 stars

Excellent service, highly recommended

Red Carpets gave excellent service from start to finish - plenty of help and advice in choosing the right products right through to the quality fitting of flooring and carpet. Highly recommended.

April 13, 2025
Unprompted review
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Reply from Red Carpets

Hi Adam, it's fantastic to hear you had a positive experience and that you were professionally advised! Thank you for your review and letting us know our fitters did a great job, we truly appreciate your feedback and hope to work with you again in the future.

Rated 5 out of 5 stars

Great products and really good service

We have used Red Carpets for years in our previous house and here at our new home. Everyone we dealt with were brilliant, very good service and value. A special thanks to Matt.

April 2, 2025
Unprompted review
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Reply from Red Carpets

Hi Patricia, it's great to hear you're happy with our work and service! We are extremely happy to have worked with you again and truly appreciate your repeated business, thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Really great experience

Really great experience. Very helpful in the shop, simple and fast to order, excellent fitting service. I would recommend Red Carets to anyone.

March 28, 2025
Unprompted review
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Reply from Red Carpets

Hi Mr Cunniffe, we're so happy you found our staff helpful and getting your new flooring was easy and quick! Thank you for taking the time to share your experience, we hope to work with you again!

Rated 5 out of 5 stars

Great service from a local independent

Carpet chosen Thursday morning, measured up in the afternoon, fitted lunchtime on the Friday..
Both guys in the shop (Anstey) really helpful.. fitter was great, friendly and polite and left the room tidy.. lovely job..
Can't fault anything, definitely recommend..

March 27, 2025
Unprompted review
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Reply from Red Carpets

Hi Hazel, we are so pleased you're happy with our service and your new flooring! Thank you for taking the time to leave us a review, it means a lot, We hope to work with you again in the future!

Rated 5 out of 5 stars

Such a feel good experience

Such a feel good experience for my daughter whilst trying to find her prom dress! Kaya was our dedicated stylist who gave such great 121 experience. We drove 3 hours to Red Carpet totally worth the journey and will definitely do it again for my youngest daughter once her prom comes around.

March 15, 2025
Unprompted review
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Reply from Red Carpets

Hi emily, we think you may have us mixed up with another Red Carpets 😅 nonetheless we are very happy that the other Red Carpets were able to help your daughter find her prom dress! But If you're ever in the market for a carpet, then please do give us a shout 😁

Rated 5 out of 5 stars

Every time I have been to Red Carpets…

Every time I have been to Red Carpets for flooring I have experienced helpfully & informative help and my recent visit was exactly as I hoped. My request was handled efficiently and helpful advice was given by the staff. At all stages:- choosing the flooring, measuring, ordering and fitting the attention given by Red Carpets was 10 out of 10. That is why Red Carpets are definitely my 1st choice whenever flooring is needed.

March 5, 2025
Unprompted review
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Reply from Red Carpets

Hi Sandra, we feel honored to be your 1st choice. Thank you for your lovely review, the feedback is very appreciated and we are so glad that our team was able to efficiently help you achieve your flooring dreams!

Rated 5 out of 5 stars

Bedroom carpet

Well impressed with the service, second time we have used them, high quality and well priced, fitter’s polite and professional.

February 28, 2025
Unprompted review
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Reply from Red Carpets

Hi Clare, thank you for your review it means a lot to us. We're very pleased to hear that you're happy with your new flooring. Our team looks forward to working with you again!

Rated 5 out of 5 stars

Red Carpets - Very high quality of work

The staff at Red Carpets were welcoming and friendly. They listened to what we wanted. When they came to measure up, gave useful advice. They went out of their way to help during preparations for the new flooring. The fitting was carried out promptly and expertly. The quality of the work was exceptional, with attention to detail which clearly comes from extensive experience and care to do a good job. They saying goes: 'If a job's worth doing, it's worth doing well'. We are so pleased to have chosen Red Carpets to do this. We would certainly use them again.

February 11, 2025
Unprompted review
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Reply from Red Carpets

Hi Martin, what a lovely review! We are so glad that you had a positive experience with us and are happy with the quality of our work. Our staff & fitters are all highly experienced and take lots of pride in their work, we're pleased to know that this was the case in your experience. Thank you for taking the time to review us Martin.

Rated 5 out of 5 stars

We have used Red carpets at Anstey…

We have used Red carpets at Anstey several times before. This time they expertly fitted Kardean floor to our lounge. Matt's organising was prompt and efficient. Marc fitted the floor. He had obviously done this a 'few' times before!! We are very pleased and cannot fault Marc's professional job. Thank you to the whole team.

February 5, 2025
Unprompted review
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Reply from Red Carpets

Hi Tim, Thank you for your kind and honest words! We are thrilled that our team was able to make your experience efficient and professional. We are so glad you're happy with your new Karndean flooring and we hope to work with you again!

Rated 5 out of 5 stars

Good value and efficient

This is the second time we used Red Carpets, we found them very helpful and competitively priced. The fitters were prompt, efficient and helpful. Overall a very good service.

January 27, 2025
Unprompted review
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Reply from Red Carpets

Hi Robert, thank you for taking the time to leave us a positive review. We really appreciate the feedback and are thrilled to hear you had another good experience with us!

Rated 5 out of 5 stars

Red Carpets laid our Karndean and Carpets

Red Carpets laid our Karndean and carpets. Both teams did an excellent job and we are very pleased with the result. Men were friendly and helped with moving furniture. Would highly recommend this company.

January 14, 2025
Unprompted review
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Reply from Red Carpets

Hi Roberta, we are so glad to hear the guys did a great job and made your experience a positive one. The Red Carpets team are always happy to help! Thank you for taking the time to leave us a review.

Rated 4 out of 5 stars

Fitter arrived on time and I am pleased…

Fitter arrived on time and I am pleased with the work done

January 23, 2025
Unprompted review
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Reply from Red Carpets

Hi Rosemary, we're happy to hear you had a good experience with Red Carpets. We appreciate your feedback and hope to work with you again.

Rated 5 out of 5 stars

Great service from quotation to…

Great service from quotation to completion of the work. We have used Red Carpets on 3 occasions for flooring and carpets in various rooms in our house and the service has been excellent every time.

January 24, 2025
Unprompted review
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Reply from Red Carpets

Hi Simon, Thank you for your lovely review. We truly appreciate it and are very happy to hear you're satisfied with your Red Carpets experience!

Rated 5 out of 5 stars

Fantastic service

Fantastic service from George, who helped us choose the best carpet for the area needed, to Neil that fitted the carpet to a very high standard. Best price highly recommend.

January 10, 2025
Unprompted review
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Reply from Red Carpets

Hello Steven, thank you for taking the time to give us your honest feedback! At Red Carpets we pride ourselves on giving the best standard of service from start to finish, we are thrilled that this was your experience, and hope to work with you again in the future!

Rated 5 out of 5 stars

Good Job!

Absolutely delighted with Karndean floor laid in my kitchen. Red Carpets did an excellent job - arrived when they said they would, left everything in good order and communicated efficiently throughout.

January 10, 2025
Unprompted review
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Reply from Red Carpets

Hi Judith, we are so pleased to hear that you're happy with our services and work. Thank you for your review it means a lot to us!

Rated 5 out of 5 stars

5 star experience

Excellent communication from start to finish! Efficient, friendly and tidy workmen with a quality overall job. Very happy customer. Not the cheapest quote I received but if you want a job done properly by experienced tradesmen they are worth it!

January 6, 2025
Unprompted review
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Reply from Red Carpets

Hi Rianna, thank you for your kind and honest words. We truly appreciate your feedback!

Rated 5 out of 5 stars

Used Red carpets a 2nd time in just over 3 years

Having used Red Carpets just over 3 years before finding their service, quality and price excellent. I had no hesitation in using them a 2nd time. I was not disappointed, their team of fitters did a top job exceeding our expectations, yet again! Well done Laszlo.

December 16, 2024
Unprompted review
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Reply from Red Carpets

Hi Phil, We're thrilled to hear that your second experience with Red Carpets exceeded your expectations. We truly appreciate your trust and loyalty, the team looks forward to assisting you again in the future!

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