Red Carpets Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and professional, ensuring that every interaction remains pleasant and smooth from start to finish. People also highlight the outstanding quality of the carpets and flooring, noting that installations are completed punctually to a high standard and without leaving any mess behind. Consumers consistently mention that the team provides valuable advice, keeps communication reliable throughout the project, and delivers wonderful value for money across a wide range of options. Many buyers state they would gladly recommend these services to their friends and family members without any hesitation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting an efficient, polite, and professional... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism, friendliness, and... See more

Product

People report positive experiences with product, highlighting a great selection of flooring and carpets at... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent workmanship and high... See more

Price

Clients share positive opinions on price, highlighting that costs are fair, affordable, and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. Filled out the contact form and within a couple of hours Lukasz was measuring and quoting for what we needed bringing an array of samples. In less than a week we have beautifully f... See more

Rated 5 out of 5 stars

This was a brilliant experience from start to finish. I needed a floor laying in my parents’ lounge at short notice after my dad was discharged from hospital with a lot of medical equipment that could... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Useful advice in the Anstey shop, great to have a look at what was in stock. Matt was very prompt when coming to measure up. Everything clearly explained. Reall... See more

Company replied

Rated 5 out of 5 stars

We recently had Karndean flooring by Goose annd Ryan and carpets fitted, and we couldn’t be happier with the results. The quality is outstanding – the Karndean looks stunning, is easy to clean, and h... See more

Company replied


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor

Written by the company

Red Carpets is a family run carpets and flooring business with stores in Market Harborough, Anstey and Wigston. We supply and fit flooring for both commercial and domestic customers throughout Leicestershire and the rest of the UK. We have over 25 years of experience within the flooring industry and specialise in carpets, Karndean flooring, vinyl flooring and safety flooring.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We wouldn’t go anywhere else

Red carpets have laid all our Karndean and carpets. Great choice, great price, great quality great service. We wouldn’t go anywhere else.

November 29, 2024
Unprompted review
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Reply from Red Carpets

Thank you so much for your kind words, Anita! We're delighted to hear that you're happy with both the quality of our Karndean and carpets, as well as the service we've provided. It means a lot to us that you trust Red Carpets for all your flooring needs.

Rated 5 out of 5 stars

Excellent standard

Excellent standard, efficient, polite, clean and very good value. I can not speak highly enough of them

November 29, 2024
Unprompted review
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Reply from Red Carpets

Thank you for taking the time to share your feedback! We're so glad to hear that you had a positive experience with us. It’s wonderful to know our team was able to meet your expectations in both quality and service.

Rated 5 out of 5 stars

We can't praise Red Carpets highly enough …

We can't praise Red Carpets highly enough. From the initial consultation to the final fitting, everyone was extremely polite, hard working and professional, especially as our old house threw them a few problems! So many thanks for making our two downstairs rooms look so good!

December 3, 2024
Unprompted review
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Reply from Red Carpets

We're happy to hear that you had such a positive experience with us, from the consultation all the way through to the final fitting. It’s great to know our team was able to handle any challenges your old house threw their way while delivering the quality and professionalism you expect.

Rated 5 out of 5 stars

Highly recommended

The whole process from ordering to installation was excellent.

November 28, 2024
Unprompted review
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Reply from Red Carpets

It's our goal to make the process as smooth and seamless as possible, and we're so glad to know we met your expectations. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Excellent service

Excellent service, I have had all my carpets from this company and always receive 5 star service. Brilliant price and Kyle the fitter was very efficient and on time as stated. Would highly recommend. Thank you.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Can't be faulted

I called into the shop in Anstey on Monday to choose a carpet and by Thursday our bedroom carpet had been fitted. Matt returned on the Saturday to shave a little off the bottom of the door. Matt and his team went out of their way to make it all a fantastic service. I'm also very pleased with the carpet itself. I wouldn't go anywhere else.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely deserve Karndean Platinum Installer status

A big shout out to Marc, Wayne & Goose for the excellent job fitting our Kardean flooring. Definitely deserve the Platinum Installer status. Also to Matt, who organised the work and kept us fully up to date throughout the process. We can highly recommend the team from Red Carpets, Anstey.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

This is our third time using Red Carpets at the Anstey location. Matt came to measure up and the fitting was done just over a week or so later. The fitters, Sean and Jake did an excellent job ..all were courteous and professional ..excellent all round thank you..the carpet looks great..would definitely recommend.

November 18, 2024
Unprompted review
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Reply from Red Carpets

Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that Matt, Sean, and Jake provided excellent service and that you're happy with the final result. We truly appreciate your recommendation, and we're so glad the carpet looks great in your space. If you ever need anything else, don't hesitate to reach out! Thanks again for choosing Red Carpets.

Rated 5 out of 5 stars

Quality carpets, great price and professional fit

We have had our entire home re-carpeted by Red Carpets over the last few months. George, Rick and the team have done a fabulous job. The fitters work quickly and tidily whilst George and Rick provide great prices and timely comms.

November 13, 2024
Unprompted review
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Reply from Red Carpets

Thank you so much for the wonderful feedback! We're delighted to hear you're happy with the re-carpeting of your home and the service from George, Rick, and the team. We take pride in delivering great value and ensuring everything runs smoothly, and it’s fantastic to know you noticed that. We truly appreciate your business and look forward to working with you again in the future!

Rated 5 out of 5 stars

Exceptional all round.

We had Red Carpets to fit our hall stairs and landing Goose did am exceptionally job laying Karndean our hall way and the young man who fitted our stairs and landing also did an exceptionally job both took pride in their work. Would highly recommend them both and Red Carpets.

November 6, 2024
Unprompted review
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Reply from Red Carpets

Thank you for your fantastic review! We're thrilled to hear that both Goose and our stair fitter did such a great job. We really appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

The place to go for Kardean flooring

We've had Kardean flooring in several rooms and have had mixed results, from decent installations and some frankly disappointing ones. We went to Red Carpets for one final go to sort it out and from the initial chat, to selecting flooring, we were very happy. The end result is excellent, what a difference. A professional job at long last. Wouldn't hesitate to recommend.

October 14, 2024
Unprompted review
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Reply from Red Carpets

Thank you for your wonderful feedback! We're so glad we could deliver the professional results you were looking for. It's great to hear you're happy with your Karndean flooring and the service from start to finish. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic service

Fantastic service - nothing was too much trouble. Great product range and value for money. Fitting service was brilliant.

October 7, 2024
Unprompted review
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Reply from Red Carpets

Thank you for your kind words! We're thrilled to hear you had such a positive experience with our service, product range, and fitting. We truly appreciate your feedback and look forward to assisting you again soon!

Rated 5 out of 5 stars

Highly Recommended

Red Carpets at Anstey did our kitchen floor with Karndean tiles. Matt did the estimating and final finish, Wayne and Cole did the prep and fit. Attention to detail was second to none. Matt kept us in the loop at all times. I would highly recommend these guys. They are professional, knowledgeable, courteous and the price was reasonable.

October 29, 2024
Unprompted review
Red Carpets logo

Reply from Red Carpets

Thank you for the fantastic review! We're so glad to hear you’re happy with your Karndean kitchen floor and the service from Matt, Wayne, and Cole. It's great to know the attention to detail and communication made a positive impact. We truly appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

Fantastic service, quality, price and fitting

Fantastic service, very competitive price and very professional fitting. Red carpets fitted our stair and hallway carpet …and managed to make n awkward shape look seamless. They were amazing from start to finish They will be my first port of call for any future carpet/flooring needs

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They were really flexible in pulling off a quick turnaround for us. We had coloured skirting and the fitters really to their care to ensure that they didn't damage the skirting which is no mean feat. The carpet was an excellent quality and looks great. Highly recommend and will definitely use again. Price was reasonable too

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

The Red Carpet Treatment ..

The reception given in the Market Harborough Shop, through the measuring and estimating the costs was wonderful and friendly.
The price quoted was reasonable and the fitting team (father and son) was first class. Highly recommended. A Red Carpet Experience.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Red Carpets A thoroughly satisfying experience

Rick listened to our brief and gave us great advice in helping us make our choice of carpet. He made the whole process of organising the measure and installation so easy particularly as we did this from a distance. The men came to fit the carpets and were extremely polite and efficient. Thank you Red Carpets we would use you again. Kate

June 7, 2024
Unprompted review

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